Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kayla Aritt
a day ago
Staff was extremely friendly and got everything done super quickly! Highly recommend

  Chris Two
6 years ago
Fast service great staff but watch out on 1st of the month everybody wants an oil change.

  Tia Banashley
3 months ago
They replaced what Show Low forgot to put back on our vehicle after a routine oil change.

  Dominic Francis
10 months ago
If they have lots of people in line would think they would only do service we are paying for and not up-sell other service and say you need to change your air filter then not have it recommended on the receipt. The vacuum on the floors was a plus but they did not put the seats back in. They did not put anything back in the glove box to get to the cabin air filter. They also messed with my mirrors

  Jason Olguin
6 months ago
This place is pretty busy at times but when you're finally seen it's pretty quick. Awesome customer service!

  Kayla Bitsui
a year ago
I have been a long time customer here and never have an issue with the guys (older crew). Miss the OLDER crew they are like older brothers had your back.Very professional, never crossed any lines, never asked to delete any comments made, and they always had their minds made up.I highly recommend jiffy for service they are great, good ethics, and a BIG plus discounts Service: Oil change

  Renae S
9 months ago
I'm not sure if the service is either good or bad. I can't give it anything but one star. Because what I feel after leaving the place is relief, because I'm obviously being mocked and the people don't want to assist me but are forced to. So, my experience was uncomfortable.

  Huska Wally
8 months ago
Took car in for oil change, the mechanics there went and forgot to put a seal in oil filter. This jiffy lube almost cost me and my child $20,000 worth of damage!! I will not see them again!!! I don't trust them anymore!! Please do not take your vehicles there!!Service: Oil changeService: Oil change

  Terry Brennan
8 months ago
Gerrick and crew were fantastic! I was traveling through the area when I needed a car repair, they took care of it amazingly fast!

  FONZ B
a year ago
On 1/2/2023 My elder grandparents took their vehicle for an oil change. Jiffy lube did not tighten the filter and oil was all over the parking lot. They took it back and we re told it was the snow dripping off the old grease and oil. There was no leak they found. They drove home and oil was leaking again. Vehicle was put on jacks and oil filter was loose. Never trust this shop.Service: Oil change

  Sharon Blatchford
8 months ago
Very professional and proficient. Hardly any wait time. Facility was very clean, although it is a vehicle shop. Good job.

  Pete Francis
5 months ago
In & out in about 30 minsThere were some people ahead of me

  Naomi Martine
3 years ago
Very popular had to wait in line for 30 minutes. Attendant that checked us in was helpful and he gave us confidence in his knowledge of services for our truck. Pricey, but we highly consider going back to get other services advertised to our truck.

  penelope ferraro
a year ago
Passing through Gallup my transmission was acting up so I started calling auto repair and no one could help me. I took a chance to see if Jiffy Lube could help because I have a CVT transmission and they said "Come on in". They had free coffee and free slurpees for my grandson. The lobby was clean and the restrooms were clean I was so relieved so I relaxed and watched TV while I waited. I wanted to just hug them for helping me. Everyone was so nice to us and we we grundgy from traveling but it didn't change how they treated us. Thank you so much for saving my grandson and I from being stranded.Service: Transmission

  Nina Stephens
2 years ago
Nice people. We are from Oklahoma and needed a oil change while on a vacation...jiffy lube was the ONLY business that had the correct oil filter my 2019 Buick Encore requires. Nice friendly people too!

  M Shirley
3 years ago
The service I needed took over 2 hours but it was more than an oil change. The regular oil change service seemed to be pretty quick. The waiting area was pretty uncomfortably hot. I don't think the ac was working which in 93 degree heat was a definite downside.

  Caroline Sloan
3 years ago
There is about 2 or 3 Technicians standing around, while others are working & they aren't able to clean your headlights, put the sticker on the windshield for your next service. They won't take any coupons, but on the cash register is a sign about coupons needing to be physically handed to them. When asked about it, the clerk stated it's only for other businesses. I didn't get a receipt for my transaction just the invoice. Bad customer service. The clerk needs to have better customer service.

  Darian Johnson
2 years ago
They say free fluid topoffs.. but I come home and look under my hood to find DOT4 brake reservoir below the Minimum line. And coolant reservoir is also the same. Not a drop of washer fluid was put in. They recommend this and that. But don't mention anything about fluids being low.

  Dustin Hooee
3 years ago
I just had my oil changed a few weeks ago, not even a month and my 'change oil soon' indicator just came on. So I'm not sure what happened. And the wait was ridiculously long. Even with as many employees there, my wait was about an hour and a half. I recently changed out my cab filter myself but was told by the man who serviced our car that I needed a new one.

  Sonny Gene
2 years ago
They have such a great service, everyone was very friendly, customer care was very excellent, They recommended services for my vehicle that I didn't know I needed before, my overall experience was fantastic and would definitely recommend Jiffy Lube to my friends and family, Thank you Gentlemen!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Maryam Tajrishi
8 years ago
I've had excellent service at Jiffy Lube in Albuquerque.Service: okayCustomer care: not good.They provide the basic service and in other Jiffy Lubes you'll get more for your money. Here they won't offer carpet cleaning, window wash, or coupons for the future services. They don't seem to care to get customers back.In addition they forgot to change the meter for my oil change.I would rather drive 2 hours for better service than get a poor service closer to me.

  Trina Hannaweeke
a year ago
Clerk needs to have good customer service, she did not offer popcorn, coffee or slush to the customers waiting. At least put on a smile if you are working with the public.

  Wayne Blankenship Jr
6 years ago
This place is fast and friendly, but services are overpriced compared to other locations. They also tried to get me to want a ton of services that weren't all that crucial. They did a good job of vacuuming my vehicle and the services they performed. No wait when I got there either.

  Andrea Belone
2 years ago
It was a little busy but the worker's we're working fast on customers ride, stuff. But they had waiting room for us and they served free popcorn free slushes and free coffee also?

  Wesley Bobelu
a year ago
The serviceman and staff were courteous and the place is very cleaned. The service took less than an hour.

  Amy Ramos
2 years ago
I had my oil change done for a trip to Albuquerque. Oil change was quick and they took the time what was require...and what my truck needed to be changed..they did some top ups on my truck..washer fluid tire check ..was satisfied with their job..thank you jiffy lube ..keep up the good work

  Justin Hoaglen
2 years ago
Excellent service! Friendly and helpful and efficient! The team of guys and girl were spot on! Maybe the best Jiffy Lube in the country! Thank you Jiffy Lube in Gallup new Mexico!

  Marla Ayze
7 years ago
I would say the customer service was good but I left the store thinking I did good for my car but no!.. I noticed after the store was closed that they never put a new air filter in or at least a filter!... So now I have to purchase another air filter.. Let's hope they give me my money back.

  Alex Smith
3 years ago
Went to get a courtesy TOP OFF , they didn t perform how I wanted them to. Because I thought a top off was to top off my fluids. Like my window wiper fluid lights are still on. Plus my tire pressure was not inspected.

  Shawn Archer
2 years ago
Top notch service. Fast efficient friendly service. The guys even vaccumed my mats.bi had a small bag of trash they disposed of. Thanks for the great customer service!