Amigo Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicholas Brandon
3 days ago
Very fast service. I was in and out in 30-40 minutes flat. They even found a small nail in my tire (guess I know why it was leaking now). Super nice crew and very helpful with anything I needed, including recommending another shop if they couldn t do what I needed.

  Lynn Gene
2 weeks ago
Great environment. Staff are all very welcoming. Started the process of our car deal over the phone, when I arrived it did not take a long to drive off the dealership lot in my new vehicle. Rhiannon was my sales consultant and I will be coming back to her for my future purchases!

  Rachel Wyn
a month ago
Ty was extremely helpful and attentive. The staff at Amigos were all helpful and everyone was working with me. I am a 100% disabled veteran and they worked extra hard to help me get into a brand-new vehicle.I am not a high-functioning person because of PTSD and major depression from serving in the military. So when I came into Amigo, Ty and the staff were extremely attentive and helpful to my every need. I get stressed out very easily and the process of purchasing a brand-new 2024 Toyota Corolla was amazingly stress-free. My family was happy that I was able to do this on my own. I have more confidence in myself and that helps me a lot in so many ways. I love these guys. They are amazing!

  Tony Lopez
a month ago
Sold me a 2018 Honda Accord @ $6,000 above SRP . I took my car into Garcia Honda for repairs and upon the Service Manager looking into the repair history , he informed me that the repairs were more than likely a result of the car being in a Hurricane as the repair history showed water removal from the gas tank. The car originated from Florida. When I took the car back to Amigos to trade the car in , I was told the car was only valued @ $16,000. My original investment to the car was $26,000 just 6 months prior. I had put down $11,500 cash as a down payment . The car devalued $10,000 in 6 months which is unheard of . What it comes down to is they sold the vehicle to me @ 50% mark up. Buyers please look into the vehicle SRP before you buy here. I've purchased 6 vehicles prior to the Honda and never had to deal with price Gouging when Teri Profitt was alive. Ever since John Chavez took over , he's been pricing used vehicle above SRP to increase profits . Beware of new vehicles as well . I just purchased a 2023 Toyota Camry for $24,000 @ Larry H. Miller, well below the price of the 2018 Honda Accord purchased at Amigos 6 months ago.I have 35 yrs of sales and management under my belt , not to mention running my own companies . If I can get bamboozled, you can too! Remember KBB can be your best friend when purchasing a new/used vehicle and can prevent what happened to me , Happen to you !!!!

  Donna Schaper
a month ago
Gabriel was so amazing! I truly have no words for his compassionate and honesty. We had a traumatic issue with our car driving to our new home out of state. He went out of his way to assist us with buying our car, picking us up at our hotel and even bring some of our stuff to us in his vehicle. If you are in need of a vehicle I highly recommend Amigo Toyota! Thank you so so much!!

  Rae Zunie
a month ago
Excellent customer service. I had been working with (text) and on a whim showed up at the dealership only to find out the salesman was out that day. He called and had one of the other salesmen take the sale and we were in and out in 2 1/2 hrs with a new vehicle. Have only good things to say about them and the service for the first 5000 mile check.

  Patricia Belinte
3 weeks ago
I made an appointment to get my car oil change and maintenance for my second 10,000 miles. Employees at Amigo were polite, friendly and professional. I didn't have to wait long. Thank you.

  James Watchman
a month ago
I had questions about trading in my car. I spoked with salesman Paul Andrade II. He was very friendly, patient, and helpful with answering my questions. Thanks Paul, good public relationship skills. Keep up the good work.

  Jed Frechette
3 months ago
This was the easiest, lowest pressure, new vehicle purchase I ve ever made. I would absolutely give them my business again.Their initial asking price did include a markup that they did not include on their website listing so I m removing 1 star for that lack of transparency. After minimal negotiation, however, they agreed to sell the car for MSRP and didn t try to push any upsells so I m not too upset about the initial ask.

  Roselita Davis
3 weeks ago
Good afternoon, they found out what the problem was with truck and Dorothy she really knows how to work with her customers she explains what need to be done and how much it will be to get it done her customer service was really good I would give her a 5+ star and the company as well. Thank you for your good service. Keep up good customer service Gallup Toyota. We took the truck to Farmington Toyota that's a total different story they have no Good customer service and they just ruin the truck from us idk maybe cuz we we're Navajo's. Have a great day

  Richard Vermeer
2 weeks ago
My check tire light came on and we had another 1200 miles to drive. The service agent at Amigo Toyota helped me equalize all the tire pressures and the light went off.I offered to pay him and he declined.We have made it home safely and are thankful for the service agent and Amigo Toyota.

  Michelle Norris
2 months ago
Benjamin was amazing at helping me with my at buying pro ess. He helped unload my old vehicle and make sure everything was in my new vehicle. Excellent Cusgomer Service experience.

  Odessa Yazzie
5 months ago
My experience at Amigo Toyota was a great one. I went in on a Saturday evening close to closing time but David Hernandez was able to help me look for a vehicle that suited me. I could not decide on one so he gave me a few days to think on them both and answered all the questions I had in the mean time. I called him with my decision and he made it a point to communicate with me throughout the day to assure I had everything I wanted. As soon as I got off work, I was able to pick up my new vehicle. The process was quick and easy. Thanks David!

  Catherine Radovich
a month ago
They were very prompt and courteous. The service men explained what they had done and were very thorough. Sure beats going to Albuquerque!

  Barbara Duncan
a week ago
A much longer wait than l was originally told, but very good customer service. Thank you Dorothy, Bob and Dion.

  Alice. B. Jones
4 months ago
Thank you Amigo Toyota on providing quick, I mean quick service on my Rav4 vehicle on Tuesday, Dec 21. I was in & out in no time - very pleased. Personnel were very receptive. Thank you again & merry Christmas to all.

  Joanne Annalora
2 months ago
Good service, polite and helpful workers. This was my RAV 4 s first maintenance check and I wish someone had told me beforehand WHERE I was supposed to go for it. (Quick Lube)

  Slade Bradbury
2 months ago
I was tasked with moving my 81 year old dad to St. Louis from Phoenix, AZ. We towed a 5X8 U-Haul with his 2007 FJ Cruiser with 502,000 miles on it. While we were climbing out of the hills of Phoenix to Payson, AZ the car was seemingly fine. When we stopped in Payson for gas, steam was billowing out of the hood. We heard boiling as well. Dumbfounded by situation, we ended up filling the radiator with 1&1/2 gallons of coolant. We decided to press on with a sense of fear, we arrived in Gallup, NM to the hotel. When we got out to check in, we noticed the same thing. Steam and boiling. Temp gauge reading high. Not knowing what to do, we decided to visit Amigo Toyota first thing in the morning. We took a chance on the technician s workload. We arrived there early at like 7:30 a.m. to see if we could pull the sympathy card. The woman working at the service counter immediately started listening to me with open ears and a genuine sense of care. She told me what their day looked like, and also said that she will do her best to explain to the technician our situation. Time was of the essence in our situation. They bounced into action, took us in, slotted us into the workload, and took care of our needs within 2 hours! I have never been more grateful and appreciative of humans like this in a long time. Let s just say, that I am a fan of how this group of human beings treat their customers.

  Jerald House
2 months ago
The work was satisfactorily performed. Holdup was due to parts not being readily available as the product had to be specially ordered.

  Sharol Richards
a week ago
The gentleman who greeted me informed me I didn't need an oil change but recommended a safety check up. I appreciated that.

  matt watley
2 months ago
I have a family member who bought a brand new Toyota Charles Mauldin who came from Alamogordo NM was pleasantly surprise with Deal he made and the buying experience.

  Yehsay Moua
2 years ago
Words cannot express how grateful I am to have bought a new car from Amigo Toyota. Let alone, it was a Sequoia TRD Pro, limited supply and high demand, that was purchased there. The transaction was seamless as we had to fly into NM from CA. The Dealership was gracious enough to pick my wife and I up instead of having us rent a car and even provided lunch (Navajo Tacos).Working with George Smith in Sales was as easy as can be. All paperwork was done prior to my arrival so if it wasn't for lunch, mingling with the other guys (great conversations too), Jerry & Jonathan, then we would've been out of there in probably 30 minutes. I don't think I've ever bought in car in less than 30 minutes. I wish all car purchases from any dealership would work this efficiently so one can enjoy their new car.I would highly recommend working with George Smith and Jonathan Romero as they are attentive to their clients whether that is over the phone or text and I would definitely buy from Amigo Toyota again. Hint hint, still waiting for my 2022 Tundra TRD Pro.

  Jessica Noriega
2 months ago
Many thanks to all the staff at Amigo Toyota thanks for getting my Daughter into her dream care. Everyone was wonderful especially our Sales Professional Paul Andrade.

  Adam Sanchez
5 months ago
Worst customer experience I have ever had. Very bad at communicating with customers. They are very secretive of what the banks/lenders say. Come out of your little financial office and communicate with the customers. They are trying to just make commission and not help the customers. Very greedy in my book. Big waste of time.

  kelvin duluc
6 months ago
I purchase a 2023 Toyota crown I m very happy with the service of amigo Toyota and amigo family of dealerships. Great costumers services and very friendly staff. I appreciate the quick response and service I get from them. Thank you David hernandez and the amigo staff all around the dealerships.

  Isaac Aragon
4 months ago
Christian Sanchez was amazing, knowledgeable, and made the process as easy as ever! definitely will go back for my next future purchases

  Nick Elkins
3 months ago
Scheduled an 0730 appointment, they promptly brought vehicle in. Once work was completed, they visually showed me issues with vehicle and made recommendations. I will use them again.

  Judge Jackson
a month ago
Quality service. Explained what the details of the service before and after the services were completed. In and out in less than an hour.

  Devin Hight
a year ago
I strongly recommend Amigo. Ty, Eloy and the team helped us get the Tacoma we have wanted for the longest time. They were super knowledgable, professional and dedicated throughout the whole process. I will definitely be coming back anytime I need to get a new ride and I really recommend that you do the same!

  Derrick Wakamatsu
11 months ago
Gabe was really awesome to work with! I felt that he really pushed hard to get us the best deal for our trade-in and car purchase. I really appreciated the good communication throughout the process, and he didn't have those tricky "salesman tactics" that leave you feeling frustrated. The finance group also did an awesome job with finalizing the sale. They weren't pushy with extra services, the process went really smooth, and they were really kind.