Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Davis
10 months ago
Don't let the appearance of the business affect your decision to use Cats. I can't say enough about Steve, his family, and the crew. The combined experience is impressive.They are all great people. I was returning home from a long road trip when I blew my transmission. I didn't have a good feeling from the first shop I was towed to. Although it was very clean and organized, there was just a vibe that I knew I didn't like.I went to Cats for a second opinion and explained my situation. I was having money sent and was in a bad situation. Steve was compassionate and accommodating.You'll be doing yourself a favor going to cats. You will see that he doesn't need new business. I believe he has a need to help others with honest, professional service. He and his family are truly good people.
Shirley Byers
3 months ago
This is a wonderful company. It's more of a family feel, like they care. You're not just a customer.
Melissa Tipton
a year ago
Took my work van into Steve because transmission was shifting hard, he diagnosed the problem and fixed it immediately. Van is now shifting smoother and I feel safer knowing I won t have any breakdown during my time here in Farmington.Highly recommend this shop, they definitely care for the customers and their vehicles.Honesty is a plus in my world and Steve definitely has it and his prices are outstanding.Service: Transmission
Caleb Martin
a year ago
Steve and excellent staff I ve kept my vehicle up and running for a bit now. Their diagnostics and problem solving skills are outstanding for the price. They did the most that they could to fix my vehicle and exceeded expectations! They even happened to find out a couple of other services that could ve left me stranded on the side of the road if they were not tended to soon. With all of this being said, I 110% recommend Cats Transmission to anybody who needs anything from him complete motor and transmission rebuild to a simple lightbulb or relay needing to be replacedServices: Transmission, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Battery, Oil change
Tay Tay
a year ago
I was told I needed a brand new transmission (4,000) and there is absolutely nothing wrong with my car after taking it to a new shop. I strongly recommend NOT going there. He charged me $60 after his wife disassembled my transmission after having it for a week, the new shop said it looks like it hadn t been touched since it was put in, so I was charged $60 for leaving it there for a week, with little to no communication from him once so ever.
Kyle McDonald
9 months ago
Tried to use these guys at one point before they moved shops. They kept my car for almost 2 months without doing anything to it then had the nerve to tell me I needed to pay them for storage even though they hadn't done anything to my car. When they brought my car home the driver just let it slide off the wrecker, damaging my vehicle and then drove off as fast as he could. Bunch of worthless, con artists with childish feelings.
Clint Cook
3 years ago
Best transmission shop ever! I've had more than my share of transmission problems so I know something about them. Steve helped me by accurately diagnosing the real problem and solving it for me at a price point that was outstanding. His lovely wife let us have two childseats for our rental car so we could safely transport my babies. Very satisfied with the service, value and experience!Service: Transmission
Lance Wigton
3 years ago
DO go here! Steve and his team replaced the transmission in my Jaguar X Type and did a fantastic job. It has been 3 months and the transmission is performing better than the original. Steve is knowledgeable, fair and gave me great value on the replacement. I read some 1 Star reviews, please ignore them, they have to be aberrations.Service: TransmissionService: Transmission
Mat McGuffey
a year ago
We took a work truck in there because of the name. It used to be a reputable business but turns out its some guy who just bought the name.. I do have to say , they. finally got the the part fixed after waiting 3 weeks past the time they said. and a lot of excuses.Service: TransmissionService: Transmission
Kelani Bailey
4 years ago
Wish I could give 0 stars. Steve tricked us into believing our BRAND NEW transmission had gone out. Charged us 700.00 for the labor to put in a transmission we provided We're from out of town so we had no tools or our own scan tool. Wasn't until we got home we put our scan tool on it and because Steve didn't reset the codes we found out all it really was, was the speed sensor. Would NOT recommend.
MikenKaitlyn Youell
3 years ago
DO NOT go here! If I could give zero stars I would. You will get ripped off. My relative took a transmission here and they took it apart before the work and transmission were fully paid for. Made my relative go pick up his truck with the transmission pulled because they didn't want to work on it anymore. Got the transmission back however TONS of parts were missing. Go to Bates Automotive. Don't even waste your time here. The guy will lie to you about the cost of everything and will attempt to charge you more for stuff you don't need.Service: Transmission
Padric Mccelvey
3 years ago
JOKE of a trans shop. Went in for a wiring harness transfer, first he sends me with the wrong bell housing, then I come back and he didn t even install the wiring harness incorrectly. Tells me this is what you asked for ...No. I asked for the wiring harness to be installed correctly which is apparently hard for a transmission shop to do.Not to mention him trying to rent me space to partner with him and he told me he would kick out his detailing tenant if I needed more space, not because he was defaulting on rent, just because he saw that I could make him money by doing the work he doesn t want to do.Shady guy to deal with all the way around.So, be wary.Service: Transmission
Philip Gallacher
5 years ago
Steve and his staff rebuilt my motor and transmission and they came out perfect. No problems. They are very knowledgable, easy to talk to, and the price was great. I would highly recommend.
ChockyDaniel
a year ago
Amazing place, had all the parts I needed and installed everything in a few hours for my truck. I would definetly recommend this place!
Herman Brunsilius
2 years ago
A family business that is honest and performs high quality work with fair prices...I Recommend everyone I know who has transmission issues to see them...They also have a complete engine machine shop for all your engine rebuild needs...
The Gladdens
5 years ago
My car was here for over a month waiting for the transmission work to get done in Denver...? When I got it back, I understood why, but communication was terrible along the way. My transmission works very well, though.
Talisha Biakeddy
2 years ago
They overhauled my 1996 F-150 4.9L truck.Shifts smooth and runs stronger.
Kevin Harvey
5 years ago
These are so amazing..had clutch problems.. went to the dealership.. and said couldn't work further without paying money..But friends recommended this place..and they fixed it without overpricing me.. thank you very much.....
Cameron Wilson
a year ago
This place is a must go if you are into engine and transmission, bumper to bumper on a vehicle.. you will leave with a little more knowledge and awareness.
Ray Cayaditto
2 years ago
Great service and price.. you guys should train hutch's transmission service in aztec NM how to do service right.
Leroy Benally
4 years ago
Mechanic knew what was wrong with my truck They had a extra transmission there and swap it out....knowlgeble and Courteous team working There....Thanks
Kim L Ground
6 years ago
Very professional operation. Work was done on time and within estimated price. Transmission works well.
Mark Nez
3 years ago
Cats installed a new transmission 1� ago. Transmission ready went out. I discovered they didn't even install a filter in the transmission.
Kim L Ground
5 years ago
They seem quite competent. Don't be misled by Google map.. The don't open until 9AM.
James Bowkett
a year ago
They turned around my truck in <24 hr
Continental Breakfast
5 years ago
I was treated like a person and not a number. Very considerate and excellent people skills.
Darren 505
4 months ago
Friendly
Timothy Crouch
5 years ago
Steve and his staff are great very helpful
Simon Winters
2 years ago
Very organized and straight forward
Mark Lease
a year ago
Never called back