O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Witkowski
9 months ago
Thanks to Scott and his patience, knowledge, and kindness, we were able to continue on our family trip. Great customer service! Thank you, Scott, for taking care of our family and helping us during a very stressful time.

  Zachary Padilla
2 months ago
Bad customer service, I had all information and proof I had a warranty for a battery and the guy that was working there wanted the actual receipt for the purchase. Yet I took my battery to a different O'Reilly location and they gave me no problem getting a replacement battery.

  Antonio Castanuela
3 months ago
Scott was very knowledgeable, helpful, and wise in helping us when we stalled our Ford pickup in the O Rileys parking lot and needed to buy the parts we needed in order to get back home. Couldn't have done it without his help.

  JD Garcia
5 months ago
I had the pleasure of being assisted by Scott at O'Reilly's on November 1st, and I couldn't be happier with the service I received. Initially, I visited AutoZone for a battery issue, and they diagnosed it as a failing alternator. However, Autozone advised me to double-check with O'Reilly's, knowing that they conduct a thorough car battery review. So I did, at orileys Scott meticulously inspected my battery and determined that it was indeed the culprit, not the alternator. He not only helped me find a suitable battery for my vehicle but also installed it. Scott's professionalism and dedication to his work were truly impressive. He's the most knowledgeable and experienced individual I've ever encountered at O'Reilly's.With over 10 years of service at O'Reilly's, Scott deserves recognition and appreciation. His expertise and ability to accurately diagnose and solve the issue left me extremely satisfied. I'm now a loyal customer and will return to O'Reilly's for future business, all thanks to Scott. I can't thank him enough for turning what could have been a headache into a hassle-free experience. I wish Scott nothing but the best in his career. Thank you, Scott!

  oscar Markman Lopez
2 months ago
Worst auto parts I been to, customer service was horrible, employee kept answering phone calls while kept me waiting in line, didn t even looked at me never going back to this store!!!

  David Pinkston
7 months ago
8-31-23 7:30pmWent in with a dead battery that needed testing. Mark greeted me as soon as I entered and was quick to help me. He put it on the machine and said it needed to be charged to get a correct reading to see if its good. Took my phone number and told me he would call with the results when it's charged. Fantastic customer service. O'Reilly's is my go to over AutoZone next door. Customer service is always on point and they always have what I need. Thanks Mark!!!

  Michael Sharpe
2 months ago
They had exactly what I needed and it was a relatively short wait in line on a busy day.

  David A Loving
a year ago
These guys are great! I bought steering box hoses from them and had to wait for a delivery. None for my truck at that store.. That's ok, it took an hour, I went to lunch. I talked cars with them while I waited. We talked about the teenagers in the parking lot working on a dead Mazda car. Good parts and tools. Looks like they have a military discount. I forgot. Real nice guys.

  Adam Moss
a year ago
Very helpful and stocked with several battery options. Checked my battery and then later went back and then checked my alternator (just to be safe) most places will charge to do that, but these guys were awesome and helped no charge!

  Otis Lovato
9 months ago
The employees are very friendly and knowledgeable, they went out there way to help me find the part I needed

  Caesar Sinner
7 years ago
Customer service is good. Staff usually available to help, when you go to the counter. Otherwise, they might not see you in the isle looking confused. Still great help when you ask them, they will give you suggestions that match manufacture specs. They won't up-sell you things you don't need, but will let you know the difference. Good place.

  Candice Buenabenta
3 years ago
Came to my hometown stranded from Arizona and I was getting there and round from Larry h Miller and Firestone about what was wrong with my car Eddie berto the manager was the only helpful person. He was able to diagnose my vehicle as well as helping me with my alternator. His staff member Erick was also very helpful Thank you guys for all your hard work

  Carlo Tomaselli
a year ago
Attended a soccer tournament at Sandia Sports Complex when vehicle battery died, was able to get a tow via USAA insurance and the gentleman on duty was kind enough to remove and replace the dead battery with the new one. Thank you so much.

  Caesar Sinner
a year ago
Staff is always helpful, will take you to the location of what you need if they aren't with someone else. Always a pleasure going there when I need.

  Connie Tafoya
2 years ago
Mr Edgar Garcia and Mr. Fred Espinoza were very helpful and made sure I had everything I needed. Mr. Garcia went out of his way to install the part I needed to get home. Thank you very much.

  crazy beyful
6 months ago
Love them nice fast and helpful

  Missy DeLara
2 years ago
HORRIBLE service. Stood for a solid 10 minutes at the counter to ask a question while employees chatted away & laughed at each other s joke. Finally was asked to be helped as I was walking out Oh, so you DID see me standing there??!? Auto Zone across the street was opens& helping customers

  Anita Oceane
3 years ago
Awesome customer service. Edgar and Jesus were super helpful in advising me on parts and how to change my fuel pump. Thanks so much!

  Little Yellow Bird Jewelry
a year ago
I went in later in the evening there were a couple people in line, the guy that was working the counter was very friendly and said he'd be with us as soon as he could be. Very professional.

  Jeffery Scott
10 months ago
Needed oil, very nice guy helped me look up some shock extenders.

  Kimberley Mezo
2 years ago
Great customer service, well stocked, clean and great price. And they dont have it they will make sure they find it from other stores

  john roth
a year ago
Best price on 2 ton engine hoist. Service was fast and friendly.

  Leonard Maestas
a year ago
Best service n best parts 2 order n very respectful staff

  Kevin Lewis
4 years ago
Ordered shocks for our RV and they arrived same day. I picked them up next day but great price, communication and service.

  Michael Slaughter
a year ago
Friendly, knowledgeable, helpful, professional, staff especially at the commercial counter.

  Misael Lopez
a year ago
I when to. Check. For a part. And I get a. Very good. Service

  Kenneth DeRamus
14 years ago
Their sign says, "we resurface fly wheels" and they DONTTheir sign says, "we carry naason auto paint" AND they DONT.I dont get it, I've even offered to take down thier signs for them.On top of this, they never seem to carry anything in stock, everything is "I can have is in 2 days if you want"

  Crystal Eaton
2 years ago
Called ahead and they set the part aside for me to pick up. Very friendly and knowledgeable staff.

  A Tripp
8 years ago
Excellent customer service! Especially Able. He was helpful and knowledgeable! Highly recommended! Our visit to Auto Zone next door was a disaster!

  Mourice Green
2 years ago
Always fast and very helpful .prices are right always .management and staff are always friendly and willing to help .