O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Traci L
a month ago
Excellant customer service very knowledgeable in mechanics. Always greater with a smile and and a have a nice day on departure.

  Cristine Pena
5 months ago
I like O'Reilly's. Good people.Know vehicles well. Most everything is in stock at reasonable prices.

  Semper Fi! Love AMERICA
7 months ago
As always Carlos is very, very customer oriented and would be even better at a corporate level position especially when it comes to customer service and care. This man LISTENS to his customer and gets the job done in a timely, manner yet patient BOTTOM LINE HE CARES AND LISTENS.

  Melissa Burke
11 months ago
Great service. In the past year I've only received one part that was wrong so I'd say it's pretty good her.You get what you ask for SO KNOW what your asking for. Most of the mix ups with parts are due to incorrect info from the person buying the parts.

  Melissa Gordon
a year ago
Always nice and polite to us. Walked in at 6:50 and saw that they ere closing up shop. Google says they're open until 10, but on Saturdays they close at 7. Google needs to update their hours! Thank you so much for helping us while trying to close.

  Dru Pankotai
a year ago
Parts and services are pretty good. I had to return an alternator that I originally purchased there because the voltage regulator failed. I bought it two days ago. It was a remanufactured, so I get what I paid for. Haha. But they took it back and got me another one. I was hoping that I didn't have to use my limited warranty.

  Cordillia Barela
3 months ago
Great service smiling people always helpful

  Josh Foster
6 months ago
Adriana the manager was rude and made me wait for multiple people when I was next in line. She then took care of me

  sherri rigdon
7 months ago
Did a diagnostic test on our vehicle and they explained possible problems according to the code but told us to go to the dealership or a mechanic for a better diagnostic. No help for a person who can't afford to take their car to a shop.

  William Stafford
10 months ago
They're always friendly here and work to find a solution if they don't have the "thing" I need in stock. Very impressive crew.

  Carson Bukowski
9 months ago
Had a coolant issue that they were able to help me with. The manager (gray shirt) who's name I never got really helped me out and was knowledgeable.

  James Lloyd Martin
8 months ago
Parts people are always friendly ,eager to assist you,professional courteous and knowledgeable parts people . Would definately suggest this place to everyone

  OrthodoxofUSA
9 months ago
They were very helpful. One employee used his personal tools to help me out.

  Robby McPherren
a year ago
They wouldn t exchange a dead Super Start Premium battery that wouldn t hold a charge that was less than a year old, even though it had a two year warranty. Won t be going here ever again.

  Greg Gallegos
3 years ago
The place is nice and so are the people. But it is not very well managed. They need a decaded cashier. When not on the register they could be stocking or pulling orders for the drivers and sanitizing. Also they need to have 3 counter people. It should not take 20 minutes to pick up an air filter I order and paid for. That's why you have a cashier. They have down time so you assign certain duties.

  John Mackey
5 years ago
Clean and friendly staff members, also they were helpful helping me get what I need to do get. Speedy checkout didn't have to wait longer than I expected. Easy to get a parking spot, see the store easily. Next to a car wash, that's convenient.

  Ced Rael
6 years ago
They claim the parts you need in stock which is not true. Stopped going there because I kept hearing we don't carry that.Went back in hopes that the previous time was just a fluke. The sales people sold me a wrong part. Seemed bothered that they made a mistake. They didn't have the part in stock. I had to ask for money back. It didn't seem like they knew what they were doing. They being 3 different employees, 1 was the manager. Last visit to this place.

  desertratconnie Constance
2 years ago
I'm sorry to say that unfortunately they were unable to help me with that particular visit. On the count of my car being rather rare. But they have helped with many different parts and accessories for my automobile's. Over the years from hose clamps to overhual kits I've delt with O'Reilly Auto parts since their doors open.TankQ for letting me comment on this topic....DRC. ;)

  Spartan
3 years ago
Not a happy customer. I spent $330 for a BCM. I received an open box with a old used BCM inside of it,box even said CORE. I returned it and had no issues in doing so. However I could have ordered one out of Phoenix but then O'reilly's wanted to charge me extra $9.00 for shipping. I'm very disappointed and will continue to shop at NAPA and pay the little more so I know I'm getting the right parts and not getting screwed. I'm glad I caught that it was used otherwise would have had to spend $125 to have it flashed just to find out it was someone else's junk. Very frustrated, my Hummer is now down another week till part can come in from another autoparts store.

  The Red Scion tC
a year ago
The manager Adriana is always helpful and I m sure with a new manager there the store is gonna be looking beautiful thank you guys and all your hard work!!!!

  Christina Benavidez
9 months ago
These employees at this specific store are always friendly and helpful.

  Nancy Ann
2 years ago
I prefer O'Reilly's do any of the other brick and mortar auto parts stores either in the area or in the next town over. I went here to get windshield wiper blades for my Mazda that had been having an engine installed in it and has set for about a year. The windshield wipers were completely useless. I didn't think to replace them right away and got caught in a rainstorm and drove immediately to O'Reilly's to get this issue taken care of. The staff member actually came out and install them on my vehicle for me. This was awesome and much appreciated. I will continue to use O'Reilly's Auto Parts

  Alpha C
a year ago
Needed new front bulb for my daytime running lamp for my truck. ...bought a new bulb and a very nice man inside helped install it. Thank you, sir!!

  Larrie Gurule
6 years ago
This is a good place but the other day i went to get something from there and when i went to go pay for it all the workers were to busy in the back talking so all in all i could have just walked out with it but i don't stell so i waited for about 30 minutes then finally someone from the stock area came out

  Mary Huneke
9 months ago
Great customer service. Had the part I meeded

  Jerrald Glaser
a year ago
Don't waste your time calling to check for a part they will tell you that they have it and once you get to the store they will tell you they don't have it.

  Reese Chancellor
4 years ago
I will never shop here again. I wouldnt have even got belt i did if i didnt have too. This company doesnt care about thier customers at all. Wouldnt even return a part brand new in the box. They made me feel like i stole the part from them because i didnt have a reciept.

  Diane Williams
5 years ago
I've been there many times! And every single time I was treated with respect. These guys will help you, and make sure you buy the right item for your vechile.

  Gerald Chilimidos
a year ago
Good service. Not like autozone,they have a bad attitude towards customers

  Maryhelen DeMasters
2 years ago
I like going to O'Reilly's they always have the items I am looking for, then other auto part store and good prices too.