Tate Branch Artesia

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnathon Bannister
3 days ago
We had bought a suburban from Tate Branch our sales lady is Nikki. Not long after we got the suburban I was an accident and totaled the vehicle. I called Nikki and told her she immediately went to hunting for another vehicle right away. She knew what I wanted but unfortunately couldn t find another suburban that I would want. However she never gave up and we ended up with a ram truck that meets all our needs. Nikki has been beyond wonderful with us. I would recommend her to anyone. She is absolutely the best sales person I have come across. Thank you Nikki for all your hard work

  Jo
4 months ago
We received a pre approval from Tate Branch Artesia, browsed the website and Nikayla Sutton contacted us immediately. When we went to take a look, she turned us on to an even better deal. We got a gelreat deal on an amazing new Jeep Grand Cherokee. We love it, thanks to Nikayla and Tate Branch Artesia for incredible service.

  Nathan Rold
2 weeks ago
I just bought my second truck from Tate and Branch yesterday. They called me at home because they knew I was interested in a certain truck. When I got there the sales manager and the general manager both came to me and told me they were grateful for my patronage, and they would do the best deal they could. The price of the truck had been $93,000 a few days earlier. They reduced the price to $80,000 saving me $13,000 dollars. That's almost what they paid for it. I won't be buying my next truck form anyone else. They're friends and they really care about their customers. In my experience car dealerships don't treat customers as good as Tate and Branch. They treat you like family.

  Cynthia McCurter
2 days ago
Nikki was amazing to work with, and was very professional. We enjoyed the car buying experience, and were so excited to drive off in our new vehicle. Definitely will recommend in the future.

  Tianna Lopez
a week ago
I Just Wanna Say Thank You To Nikki S. At Tate Branch In Artesia! She Helped Me Get Into A Beautiful Brand New Jeep That I Am Very Very Pleased With! 3 Months She Had To Deal With Me Because I Was So Indecisive And Let Me Just Tell You, I Am Very Thankful She Was There To Help Me Out! Super Excited To Be Part Of The Tate Branch Family!

  Melanie Ayers
a year ago
Jose and Jason were amazing!They went above and beyond to help me out in what I needed . I appreciate everything you guys did, they were on it and gave me a great deal. I felt so comfortable when I left. Thank you so much for everything.

  Paul Gonzales
3 months ago
Last Year I finally made the decision to buy a new (for me) vehicle. Something with Low miles and more dependable. I was greeted by a Gentleman Named Jose Borunda (I think that s how you spell it) this man helped me with every concern I had.He could tell I was nervous and broke down every step as simple as he could. My credit isn t great, but that didn t stop Jose from making what seemed like a hundred phone calls to get me the best deal. He definitely made my experience a memorable one. From time to Jose will send me an email, a text and sometimes call thanking me for my business and letting him help me find the right vehicle for me, as well as giving me reassurance that if there s anything I ever need don t hesitate to call him. My personal opinion, Jose is not your typical slimy vulture of a sales man. He really does try.

  Rex Pierce
a month ago
My daughter had to have a engine installed. Her insurance company bought a low mileage used one which is making noise and since engine was replaced it over heats on occasion. Trying to get them to bring it back in to get it fixed right has been nothing but excuses. For a dealership to only have 2 loaners is kinda sad.

  sam denman
a month ago
I had the pleasure of working with Jose and he made the process of buying my truck quick and painless he was also extremely friendly helpful and an all around nice guy I would definitely recommend using Tate branch artesia if you are looking for you next vehicle

  Mani Mo
a month ago
I can't express how grateful I am to have God working through some amazing people in my life to make things happen for me that I thought were impossible! Jose Borunda was one such special individual, who pushed his sales team for me to get me done! I can't stress enough how patient he was with me, paid attention to detail (the little things that I requested and mattered to me), getting my offer to his boss, making sure someone was still catering to me when the unexpected happened for him, getting the vehicle to the wash bay for that sleek delivery detail, making sure that the gas tank was filled to the top for when I was to arrive and drive off the lot! This dude even made it so that I was in and out of finance in under 15 minutes!!!I drove off with the loveliest Challenger I have ever seen! And I cannot express how blessed my family really is to have people like Jose Borunda and his team to make my family and I very happy returning customers!Special mention goes out to Noe Guzman, who took me on an excellent test drive, and to Ray Fajardo, who although he didn't have to, worked with me on the price to ensure it was well within my budget. This dealer has never done me wrong as a customer and I am happy to have given them my business again! God bless Tate Branch!

  ARS
3 months ago
Had bad experiences in the past but was giving them another chance and was severely mistaken. Jose B. at the dealership was very rude, discourteous, and definitely doesn't need to be dealing with customers. In my opinion talking down to a customer will not take you far in this world furthermore will not be taking my hard earned money for a truck today. New car sales manager on the other hand was professional, sincere, and was a pleasure to speak to.

  Sam
2 months ago
I won t forget the the experience I had at Tate Branch Artesia. Jose Borunda met me in the parking lot when I needed a vehicle the most, professional and tactful. He got me into a Jeep Compass which worked for my needs. I highly recommend this place to anyone looking for a reliable vehicle, service, and a great deal.

  RV GUY
3 months ago
Mr. Branch, word of mouth travels fast through Artesia. Not everyone that goes into your dealership is indigent. Not everyone requires calling bank after bank to get approved. Some of "us" worked, saved, sacrificed to afford something better to drive. Then to go to your dealership to get treated like I didn't have a penny to my name!?!? Jose the salesman tried to talk to me like a child, and I don't care who you are, where you work, THAT kind of behavior is childish. THEY ARE CROOKS, TAKE YOUR INCOME TAX REFUND ANY WHERE BUT HERE!!!!

  Laurie Pellissier
3 months ago
We just bought a car from Diana M! She's new (we didn't know that at time) and we kinda bombarded her, but she handled it like a pro. Thanks for all your help Diana. You are going to be great!

  Jacob Jenkins
3 months ago
Dropped in to shop for a ride at Tate Branch Artesa the other day. Ran in to this sales cat by the name of Jose Borunda. That dude dude knew exactly what I was looking for & in the smoothest process ever, got me into my 2019 Dodge Charger. Needless to say I m a happy dude! Thanks for making the process of buying my car such a stress free one, Jose!

  Shian Michele
a month ago
If you are looking for a professional salesperson who will get you taken care of the first time I would definitely recommend Jose Bournda he is always professional and will do his absolute best at accomplishing your goals of car ownership!!!

  Veronica Guilez
3 months ago
Not sure if my post had gone through so I wanted just reiterate that we had gone to Artesia Tate Branch and had a wonderful experience with Jose berenda and we are going to implement all of the things that he had suggested for us to try for our credit to get better so we can go and get a vehicle from that branch in Artesia tape branch and we're looking forward to 6 months to a year to be there holding one of his signs that he helped us get where we needed to be and he is still you know trying to help us after you know not getting the vehicle but him still caring enough to help us with our credit wonderful people there at Tate but we'll say one of the best Glad to have met you Hope to have you help us in a 6 months to a year we'll be looking forward to it thanks Jose

  Robert Medina
3 months ago
Stopped by their location in roswell, was greeted by Jose Borunda. I want to say thank you for being straight forward and very Informative. Highly recommended if anyone is looking for information talk to Jose!

  Alyssa Gonzalez
3 months ago
Jose Borunda was amazing! He gave a hand when I needed some help looking for a new car and did not hesitate to give everything he had into my situation. Thanks jose for all you did!

  Hannah Castanon
5 months ago
Jose was so kind, professional & informative. He answered all of my questions & knew all the right questions to ask me, as well. My husband and I will definitely be back for our next vehicle purchase!! Thanks again Jose!

  Kyle Labelle
3 months ago
Big shout out to Jose Borunda this guy is awesome! He goes above and beyond for you. I have bought two cars from him. I 1000% recommend going down and dealing with jose for any car or truck need, plus he kills it on the guitar haha

  Travis Fitzpatrick
a year ago
You could not ask for better service for the purchase of your next 4 wheeled family member than Tate Branch Auto.. shout out to Brandon Sipes for an excellent curbside delivery of the 2021 challenger right to my front door.

  Joshua Silva
5 months ago
Go check out my guys Dallas Cluff (Finance Manager) and Jose Borunda (Sales Professional) down at Tate Branch Artesia. Very hard workers and go above and beyond to make you feel at home, and give you the best possible car buying experience!!! You don t wanna miss out on a great service from these 2 guys they most definitely put your need and wants first, you can t forget the amazing deals they get you as well!!!!

  looti 98
11 months ago
Amazing peopleservice was great and the diesel mechanic man I have never seen someone like that guy he really knows what he doing he fixed my truck in 1 hour also he taught me a few things about my truck thank you so much for helping me out

  Mellissa Luna
5 months ago
Nikayla was awesome. She took the time to put our deal together. She worked a good deal! She is very sweet and personable!!

  Joval Duran
5 months ago
Great service! Fast and easy! Nikki is the girl to go to if you need a car .. she is super fun and great to work with!

  Frank
6 months ago
Update: 9/18/2023I was having trouble with my uconnect system and took it to a local dealer (I'm about 178 miles away from Artesia). I needed the initial service and was having a problem with my uconnect system. I asked the local dealer to perform a hard reset on my uconnect, but was told that would require another appointment and about 4 days for them to perform diagnostics. I called Tate and within 30 minutes got a call back explaining how to perform the hard reset. It fixed the problem! After this experience there is no way I would let the local dealer (Viva) ever work on my car.From sales to service I've been very pleased with Tate.

  Sarah Reid
5 years ago
Joseph Alvarado helped us buy a new Ram 3500. He and the rest of the staff were extremely friendly, helpful and treated us with respect. They always made sure we and our kids were comfortable. We would definitely purchase another vehicle here.

  Melodie Ledesma
6 months ago
They will be losing a customer. We are looking to get a different car because of the TERRIBLE SERVICE at tate branch artesia. They are EXTREMELY RUDE and arrogant and will be having our lawyer look into everything. DO NOT WASTE YOUR MONEY WITH THIS TRASH COMPANY! just go on carlsbad 411 and read the horror stories that people are saying about their experience. PATHETIC. And if I could give zero stars I would!

  Alyssa Giron
3 months ago
Jose helped me out with my car and was very professional I just want to give him a huge thank you!