Joel's Heavy Duty Towing and Recovery LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candace phat
3 months ago
Great fast service! When you re broken down in the middle of nowhere on a lease road in New Mexico and Joel tells you he will rearrange the schedule to get you taken care of, well you just don t find that kind of service very often out here. The wrecker driver was, quick,courteous, and quite the gentleman. I highly recommend this company and they will always be my first call when I m in New Mexico.

  Zoe Caroline Kaufman
3 months ago
Joel rescued us when nobody else would!! We were stranded 4 miles down a ROUGH, rocky road and Joel was able to get to us quickly and with all the necessary equipment. He got our vehicle and its parts on the truck without damaging it further, and drove us back to town safely and smoothly. Joel is a genuine, kind soul, and we are so thankful for him!!! This is the place to call if you want to be taken care of.

  Kristen Johnston
a year ago
THESE PEOPLE ARE CROOKS AND TERRIBLE PEOPLE IN GENERAL! I hope nobody ever finds themself 11 hours from home in wreck that is NOT their fault and has to deal with these heartless people. Very rude and very crooked. Unwilling to show an ounce of compassion. Had the audacity to get an attitude that my husband didn t show up the day of his wreck to get his medication. I will attach a photo of his truck for context on that part. He didn t have the guts to face us. He left his equally as rude daughter to handle things. She wouldn t even let us verify what was actually left in the vehicle. I will make it my mission to share on EVERY SINGLE platform available what type of company this is.

  Chad Johnston
a year ago
Had a wreck 11 hours from home and had the misfortune of dealing with these crooks. Wanted me to pay $600 to get belongs out of my totaled truck, but wouldn t even let me verify I had $600 worth of items still in the truck. After almost dying in a wreck yesterday dealing with them was really too much for me. Joel was rude to me because I didn t come the day of to get my medication. Unwilling to work with me at all. Blamed me for the police telling me I had to wait on a crash report for insurance on the other person . Literally care about nothing other than money. They have my items exposed in the elements, not secured, and told me they aren t responsible if anything happens. They do not follow state laws, or HUMAN DECENCY! Will be filing every complaint possible, and luckily it s all on video

  Lauren Bornschein
9 months ago
Saturday night my car needed an emergency tow on a back road just outside of Carlsbad, NM. Joel picked up straight away, gave me a quote & his guy, David, was there within the hour. David was professional and kind, and got my car unstuck quickly, then led me back out to the main road. I tried to tip David for his service as I was so thankful & relieved to be headed back toward town safely. He respectfully declined the tip and wished me well, just asked that I leave a review, which I am so happy to do. Highly recommend Joel s Heavy Duty Towing!

  Victor Dana sr
2 months ago
If you need a tow call Joel, nice friendly service very family orientated business.

  Mary Ferrell
4 months ago
Just thank you for taking care of my car until I was able to see and clean it out.

  Harry Colquitt
6 months ago
Very helpful people, did a fantastic job of the work there performed. Joel went above and beyond.Service: Special vehicle towingService: Special vehicle towing

  Alfredo Hechavarria
2 months ago
Great service, no complains. Salute from United Trucking.

  Rylie Philpot
3 years ago
Highly recommend this business. I got stuck and they were so helpful and nice the entire time I was on the phone with them. I ended up getting helped out by a person passing by, but this business was still so willing to help out. They even called me an hour later to make sure I was okay and made it out safely. 10/10 recommend doing business with them.

  Bob Sumien
2 years ago
Joel and 1 of his other drivers came to tow our F350 and 5th wheel to the repair shop after a break down today! Courteous, friendly and awesome service. Thank you Joel the family and I appreciate the help!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Steven Heller
5 years ago
We had engine problems with our RV coach while in Carlsbad, NM which required us to be towed to Hobbs, NM. Joel loaded our coach onto a low-boy trailer & transported it about 90 miles to a Cummins dealer in Hobbs. He was very professional & prompt. We recommend his services.

  James Maestas
a year ago
This company was very good at there job.i would recommend this place to my family and friends God bless you thanks for helping me in this time of needService: Special vehicle towingService: Special vehicle towing

  Colton Ensley
4 years ago
Easy to deal with, great driver quick service. Would call them again any time I was stuck within 200 miles of Artesia

  Bekka Dickman
8 months ago
Great to work with! Super friendly and fast!

  Oscar James
a year ago
Very good at they job

  Lonnie Jaquez
2 years ago
Very professional! Very fast!

  Marcelino Rael
4 years ago
Nice people

  La Toya Fisher
3 years ago
Kind owner.

  Patricia Ortega
7 months ago
Bad service, it took 2 days to bring my truck.Mal servicio,tardaron 2 d�as para poder traer mi troca.