Roc La Lu Automotive Repair
4.9 (49)
315 San Pedro Dr NE, Albuquerque, NM 87108
(505) 255-0310
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Roc La Lu Automotive Repair is a trusted auto repair shop located in Albuquerque, NM, offering a range of services including oil change, general repairs & maintenance, brake repair, diesel engine repair, small engine repair, and transmission services. With a focus on accessibility, customer service, and honest pricing, Roc La Lu Automotive Repair has garnered a loyal customer base over the years.
Services offered: General repairs & maintenance, Brake repair, Diesel engine repair, Small engine repair, Transmission services.
Roc La Lu Automotive Repair Reviews Summary
Pros
- Top-notch customer service with a focus on accommodating customers' schedules.
- Honest and fair pricing, providing quality work without overcharging.
- Knowledgeable and experienced staff, especially in handling a variety of vehicle types.
Cons
- Occasional delays in service due to high demand.
- May need to improve communication regarding the status of repairs for better customer experience.
Suggestion
Enhance communication with customers by providing regular updates on the status of their vehicles during the repair process.
Positive Words
honest, friendly, fast, trustworthy, knowledgeable, reasonable, accommodating, reliable, great care, outstanding, phenomenal, top-notch.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jarod Meyer
3 weeks ago
Bought a 1992 Ranger with a 302 engine swap and efi out of Dallas TX. Started acting up around amarillo. My son and i limped into Albuquerque with our final destination Phoenix. Got ahold of the shop and in less than a day we were on our way!!! Great all around experience with the customer service being top notch! Dont hesitate to get your jalopey checked out at Roc La Lu!
Naomi Gonzales
3 months ago
I am so grateful that my first mechanic shop experience was with Roc La Lu Automotive Repair! I could not be more happy with the service I received from Lawrence. This man is the ONLY mechanic in Albuquerque that was willing to work with my schedule AND he saved me about 85% of my time considering how long other shops wanted to keep my vehicle! I am a forever customer and if you love to support hardworking, deserving, LOCAL small businesses that you can TRUST then go to Roc La Lu!
Steven Harmon
a year ago
Lawrence knows his stuff. Very happy with the service and quality of work. We use him for our fleet trucks and personal vehicles. Highly recommend for anyone looking for an honest and fair priced automotive shop. Oh, and he has a dyno for you performance guys.Service: General repairs & maintenanceService: General repairs & maintenance
David N Garcia
6 years ago
I have taken my car to Roc La Lu for a few years now. Everything from regular maintenance to a new intake manifold. Super honest guys that do great work aren't trying to suck every penny out of you.Friends and family have also had service there and love it.Won't take my care anywhere else.
David David
4 years ago
I took my Ford Mustang here to get tuned and dynoed and Lawrence and his employees did an awesome job!!! He's the only one in town who was willing to tune my car since it was a carburetor. My car runs way better than before and I'm completely satisfied. I'll definitely be a repeat customer and referring people their way. Thanks again guys!!!!
Jeffrey poole
3 months ago
This is the only shop that I will take my cars to in the 505. Honest owner that won't rip you off and can be trusted to find and fix almost any issue you might have.
Jared Stout
3 months ago
This is by far one of the best shops in ABQ. Lawrence is honest, knowledgeable, and fast! I would absolutely recommend.
Hannah Spiceland
4 years ago
My husband, his aunt, and I have all used Lawrence and we love him! He is honest, friendly, and doesn't go for low quality work (unless you specifically ask him to use cheap parts). I have a nice little car from 1996, and every time I have taken it into him he always goes the extra mile to check everything out on the vehicle that I may have overlooked that may be safety concerns or otherwise. Financially he is reasonable as well, doesn't over charge or take advantage of anyone!
joseph henderson
4 years ago
Lawrence and his team are awesome! They got the work done when they said they would, very reasonably priced and my vehicle was repaired right the first time unlike other shops I've been to. Highly recommended for any type of automotive repairs.
Brandon Webster
7 years ago
So, I've been taking my 2002 Jeep Liberty, which I bought used and had for 5 years, to Lawrence, and he takes very good care of my vehicles. They are very forthcoming, trustworthy, and have honest prices. I even have his person cell, given age of my truck and the 'emergency' calls I've had to give to him. I've had my water pump, alternator, battery, back window, entire radiator system, head lights cleaned, thermostat fixed. In March of 2017, that straw that broke the camel's back was when my transmission went out WHILE I was driving. I had it towed to his place, he gave me a quote for the fix and labor - far too much for a 15 year old vehicle and I wasn't looking into pouring too much money into it - so I went and got a new car and gave him the Jeep so that he could do what he wanted with it. I'm not from ABQ, but he's the first mechanic I've trusted with the welfare and health of my vehicle. Roc La Lu is fantastic.
Phyllis Sullivan
7 years ago
I moved back to NM less than a year ago and shortly after my move needed a repair for my BMW. As a female, I look for honesty, trustworthiness and reliability all which are hard to find in the auto repair industry. This place has it all including great personalities and reasonable pricing. I have not had any issues with my car since its repair and I now take my car here for all it's maintenance needs. Roc La Lu will continue to be my go to auto repair place for all my vehicle needs.
Sharen Richardson
8 years ago
Great place to take your car if it needs any repair work done! I am a female, so it makes me hesitant taking my vehicle to a new place since you always hear horror stories of how females are ripped off by auto repair shops. However, after asking a friend for a referral, she recommended Lawrence at Roc La Lu Auto Repair Shop at 315 San Pedro. I also called other repair shops for estimates on brake pads and rotors, the work I needed done, and Roc La Lu was the lowest price I could find. I am visiting back in Albuquerque now for a few days, and I really wish that I would have known of this place while I lived here. However, I live in Arizona, so if I need any repair work done and can drive my vehicle here, I will bring it to Roc La Lu. Highly recommend it!
Michael Eberhardt
4 years ago
I ran over a tire on the highway and it damaged several parts under the car. The owner at Roc La Lu helped me understand what parts were important to replace verses what was "cosmetic". It saved me hundreds of dollars in needless repairs compared to an estimate from a different body shop. I wanted some honest guidance and found it at Roc.
Palmer Brewery
7 years ago
We take all of our business vehicle to Lawerence over at Roc La Lu and he always does an amazing job at a very fair price!! The shop always seems very busy but he somehow manages a way to get us in and out quickly. Thanks for all you do!
Matthew Garcia
a year ago
Lawrence was straight forward and honest with pricing and repair of my truck. Had lifters and cam replaced on 2012 ram.
Victoria Van Dame
7 years ago
I have taken my car to dealerships and highly recommended auto shops here. Roc la lu is the experience every woman hopes for. They are honest and give the information and price of repairs. They have years of experience and I always say they could quite possibly fix anything:) they are awesome.
Sasha Sun
8 years ago
Best shop in town!!!! I needed work done on my Toyota MR.2. They told me it would take a day, and they gave me a very reasonable estimate. They had it ready within a few hours, and it cost less then the original estimate! These guys rock!!!
Nick John
7 years ago
Do NOT give these people business!Every single experience I've had with them has been absolutely awful. My car has had an overheat problem ever since I bought it 8 months ago. When I first brought it here, they suggested having the radiator and thermostat replaced, so they did. Didn't fix the problem. I brought it in a second time. They drove it around all day, using it run errands, and they couldn't find the problem so they called me and told me nothing is wrong with it, even though I told them it definitely overheats. Why else would I be bringing it to them?!?! Then this last time, I noticed on the phone they kept pushing for replacing parts that I already recently had replaced. Then, the worst thing, when I picked it up to take it to another shop, THEY LEFT THE RADIATOR CAP OFF. Coolant was boiling off of it and spilling everywhere! These are terrible and inconsiderate people. You don't want to deal with them, trust me.
David Humphreys
2 years ago
I am a lawyer and had to have an electric vehicle inspected in ABQ following a fire. We just needed a bay for the afternoon, but they were amazingly helpful, went above and beyond in helping! I would completely trust them with any repair work!
Moriah Smith
2 years ago
Phenomenal! Outstanding! He was my friend before my mechanic. I trust him. Which says more about any other man in my life. He made himself available to me when I was buying a vehicle and his word is bond.Service: General repairs & maintenanceService: General repairs & maintenance
Jason Maxwell
8 years ago
These guys did a Brembo Brake conversion on my Dodge Magnum - it hasn't ever stopped this well! From basic service and sensor evaluations to suspension work these guys can do it all and fast! Definitely my go to shop in Albuquerque!
meshell Enjoli
7 years ago
Great experience i have ever had. Every time i need a repair the owner and employees take great care of me. The work gets done right the first time and in a timely manner. I suggest this shop to everyone. They even do payment plans.
Ira Miller
a year ago
Dose amazing work in a timely manner has taken care of my family's cars for the last 8 years and we gotten nothing but perfection from him and his crew every timeService: Engine repairService: Engine repair
Bill Delaney
2 years ago
If you need great service on your vehicle. These are the guys you want. Top notch great turn around. Highly recommend.
Robert Palmer
7 years ago
Great place to get your ride fixed!! Took great care of my diesel truck and were very affordable!! Thanks guys
George Cordero
3 years ago
Haven't got any work done but was very helpful took the time to answer a few questions
Aaron Brackett
2 years ago
Helped me out when I was in a time crunch. Excellent service and work. 10 stars.Service: Steering & suspension repairService: Steering & suspension repair
Mark Lucero
5 years ago
Only mechanic in Albuquerque that I would use! Friendly, honest, good prices and extremely knowledgeable!!
Donald T
6 years ago
Great shop and always helpful. Willing to answer questions and help educate about vehicle issues which is wonderdul.
Gary Sevier
2 years ago
Great Work will take my hotrod back.