Northside Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  N Suvor
4 years ago
Really surprised. This place had a 4.8 Star rating on Google. When I pulled up the place was littered with dusty old cars. Tall barb wired fence. Made you feel unsafe. Came in for a tail light needing to be replaced. Took 1+ hrs to get it done! Inside is dirty. Won't return again. Paid $51.84 to have my light replaced! Isn't that a lot for 1 light? Then they forgot to give me my car keys! Had to go back in and ask for my keys back! Then when I started my car it rattled. Loud! I went back in - they said, o yea, we popped the hood of your car (why? If I am there for a back tail light out) and must not have put the stand back. So the mechanic comes out, pops the hood and right in front of me-- has no f clue where the stand needs to be put back in place. I point out to him where it needs to sit and he goes 'yea, I am blind as a bat! Can't see very well!' ... Are you KIDDING me?? Never again. Avoid this establishment.

  Ashley Romero
5 months ago
Friendly and honest. Will recommend this shop to anyone that needs work done on their vehicle. Kerry and the mechanics were so helpful. Thank you guys.Services: General repairs & maintenance, Wheel alignment, Auto tire replacementServices: General repairs & maintenance, Wheel alignment, Auto tire replacement

  Jeff S
8 months ago
Smelled burning after taking truck in for service. Think that putting everything back together, including the dipstick, is part of what I pay for oil all over engine compartment.

  Izzy Soto
9 months ago
Great customer service! They had my Kia soul done same day. Reasonable pricing. I had check engine light and it was due for my emissions. They stated the issue right away . Did not fix anything until I was ok with it. Overall I was satisfied.

  Lori Bourque
10 months ago
My mother's Nissan Rogue broke down and needed a serpentile belt. My husband and I basically pushed this car into Northside Auto. Kerry not only helped us with the repair, he also squeezed us into his busy schedule. The repair was at a very good price. I give this shop the highest recommendation.The customer service is great and we now know a trustworthy mechanic. Great job!Lori B.

  John S
a year ago
Took my car in to them @ 7:30 AM on 12/27/2022. Timing belt problem. Called this morning, 8:00 AM on 1/30/2023, Kerry tells me it's ready @ 9:00AM. I get a call 2 mintues later, Kerry tells me "It will be ready @ 12:00 PM. That's the way it been. He also told me I have a radiator leak, That's a new one!, since I didn't have one when I took the car to them in December. Not sure if Kerry is the owner or just the service manager, that will be my first question to him. Excuse after excuse with this shop!Service: Auto maintenance

  Timothy Mills
a year ago
These guys did a great job, I am from California and had a head gasket leak. Took the vehicle to them and they said that they can do it in the time frame I needed them to. The price was spot on what they said, plus have a NAPA auto care warranty which is nation wide. Thank you guys, definitely recommend them to anyone.

  Theresa Jaramillo
5 years ago
I had to find a new mechanic for my vehicles. I asked my facebook friends for recommendations. There were several that posted suggesting that I use Northside. I am so glad that I did. Vic was friendly and very helpful. I told him what I was told at a local dealership and he said that his techs would verify what I was told and we would go from there. He did verify that two things were needed and two that were not. He saved me quite a bit of money and made me feel at ease with what needed to be done. They were prompt and finished the job when they said they would. Northside Auto has earned my business and will recommend them to anyone.

  Paul Eppler
4 years ago
These guys were AWESOME! They called and informed me of what was wrong and let me know the price before going any further. I would 100% recommend North Side Auto Repair. These guys went above and beyond by helping me push my car when they didnt have to. The prices were great and the employees were very genuine and quick to fix the problem! If I have any more car trouble I will be going back to them for sure!

  Chris Turner
6 years ago
This is your local-neighborhood auto repair shop that will take care of your car real well, at a good price. We have been taking our cars to them for several years now. They have fixed a wide range of vehicle issues for us, including problems that other shops could not fix. The service is always great, and they do not try to sell you something that you do not really need. They are pretty busy, so we usually set our visit up a few days in advance, well worth waiting for.

  roberta perlis
4 years ago
Vic is honest and reliable. If Something does not need to be done or can be done later he lets you know so you don t spend additional funds. The last time I was overcharged and I did not realize it. He called me immediately and told me exactly how much how sorry he was and then I have two choices to get the money in full or keep it for another time. Now that s honesty

  Carol Ussery
4 years ago
Vic is the most honest reliable trustworthy auto care owner ! I'm 66 and have been taken advantage of through the years by bad mechanics. When I first went to Northside automotive a year ago I felt i needed new brakes. And I would have pd for them. Vic comes back to lobby n tells me I didn't beed brakes. They we're just dirty n he blew them out. Since then he's the only place I'd take my car .Now thats honesty. !!!! He is awesome. !

  Erika Perez
9 years ago
They were very honest and professional. I am a female who does not know much about cars, but they explained everything they were going to do and made sure I was okay with the work/charges associated, and made sure I understood again before I paid. I called and first made an appointment for an oil change for my car, then it was checked for free because it was overheating every few months. I got my radiator and thermostat replaced, they also fixed a bent I had in the front of my car, and were able to fix my AC by replacing a fuse. The radiator has a lifetime warranty and the mechanics updated me throughout the day to make sure I was okay with the work and price. It was a bit pricey (I ended up paying $690 with tax included), but it was worth it for a job well done and honest customer service. They also have a safe and convenient way for you to drop off your car and keys if their hours do not work for you, you do have to pick up the car while they are open though. I would definitely recommend them.

  Mark Moyer
a year ago
Highly recommend this place. They fixed my car in a timely manner at a reasonable cost. Great communication from Kerry the manager.

  Sallie Tafoya
3 years ago
They did work on my husband's truck and they charged 4 times the price of other mechanics and I had to take his truck to another mechanic because they did not put the brake stopper back in position so it was not connecting to stop if you love your family don't risk taking it to this place they do not check their own work don't die go anywhere else please!!!!! 2 mechanics we use had dropped their jaw after we told them what we were charged Services: Steering & suspension repair, Brakes

  C M
4 years ago
Absolutely honest, knowledgeable, and dependable. I've used this wonderful shop for 10 years! They are tied in with with the dealership safety bullitens and notices for my vehicles and advise accordingly. Do yourself a favor, go see these guys.....

  mike mcdonald
3 years ago
Vic and his guys are awesome!! I've been bringing my vehicles here for 14 years and they are always fair and reasonable!! Excellent customer service!!!

  Mel Day
5 years ago
NAPA Facility. If you want it done right, at a price you can afford and a 2 year warranty on the work, these are your guys. Best I have ever lucked into. Vic knows how to do the right thing.

  sam bock
6 years ago
have been taking my cars there for years. service always friendly, work done well and Vic always looking for ways to help keep costs down.

  eric anderson
3 years ago
Never dealt with such rude Inconsiderate people. They should even be working on their own cars let alone other people's cars. The rudeness and unprofessional ism that comes out of this shop is appalling. I wouldn't send my worst enemy to this location ever nor will I ever visit or come back or send anyone to this location ever again

  Sluke Black
2 years ago
Don t waist your money with these guys, they do not do any internal motor diagnostics or repair and will try to rip you off by suggesting a new motor for a simple 50$ internal part, not real mechanics!!Services: Engine repair, Air conditioningServices: Engine repair, Air conditioning

  Deborah Thompson
4 years ago
I have been taking my car there every since I bought it. And when I get it back its like having a new car again. People say they are pricey. But you get 100%.

  Edward coffey
3 years ago
best place to go...your vehicle gets treated like it belongs to a northside repair specialists family,In the 11 years ive lived in albuquerque they have proved to be the best in value.i will miss this business when we move to las vegas nvServices: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repairServices: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair

  Landon Yarrington
5 years ago
Their work was timely and effective. They also gave good advice on avoiding problems in the future as well as suggestions on other things that might need attention. Great job :D

  Andrew Alton
a year ago
I was recommended to go here by a friend who's been in the area for years. They have fair prices and great communication!

  Sandia Surgery Center
7 years ago
We have always been treated fairly by Northside. There have been many times when they have come in under budget. We would highly recommend them.

  bettye Romero
9 months ago
Wow. I will not seek any more service from them. Leave it that. Rude.

  J & CT Tierney
5 years ago
Honest and responsible , don't hesitate to take even your most valued vehicle to themThese guys make a habit of doing the right thing even when no one is watching!!

  Air Duct Medic, LLC Marvin Hamiton
5 years ago
I have used Northside Auto for years and highly recommend them for auto repairs.Honest and professional.

  Paula Cazares
3 years ago
Staff is friendly and communicative. They're are very reasonably priced for the level of work and training!