National Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Refugio Martinez
2 months ago
Customer service was very poor. I walked in to check on some lights. And it seems like all of them were arguing amongst each other. And then the guy I talked to was very rude.Hopefully They're businesses is not always ran like that

  J Gonzalez
a month ago
Great staff! Friendly and upbeat! Parts also were in excellent condition! Highly recommended!

  bellyofthebeast 505
8 months ago
Always fast friendly and have the parts I need at the best price over regular auto stores

  Stephanie Herrera
2 months ago
I have called here for many part, the people are friendly and usually have everything in stock or they will order fast!

  Tru Groovin
10 months ago
The name will fool you, they don't have mechanical parts but they carry body parts, Hoods , fenders, headlamps ect. The only thing missing from the customer experience is coffee!

  Samson Godgiven
a year ago
David Silva and Laura Espinoza work at national auto parts, they are fantastic at customer service and helping you find the parts they have in stock. Very professional great people.

  Monica Tafoya
2 years ago
This place took my money, said I had 30 days with receipt and box to exchange or return. Well I had someone pick up the part so he trusted that they had the right part, well yes it was the right part but they gave me a USED /BROKEN part. Went back to get the a new one and they denied it. Gave me the runaround. Not to mention they are RUDE and take your money right away. Also they don't honor our Veterans! What kind of place are you? I will never recommend this place or deal with David Vallejos again. Next time I will just pay the extra cash to the dealer.

  Daniela Gracia
a year ago
Their customer service needs a LOT of work. They talk to you like they're doing you a favor. I hate having to call this place everytime but I have to for work. I will be leaving a review for every call and order that I make to that place from now on.

  Sam
a month ago
1 of the few places I go to to get my aftermarket parts from they are reasonably priced

  Teresa Harris
a year ago
A great place for auto parts. Their service prices were reasonable. Great store for a variety of auto parts. Call ahead service was fantastic.

  Jon Stewart
5 years ago
After reading the reviews I decided to give NAP a try. When I walked in I was quickly greeted. I can't say they were friendly, but they weren't surly either. They had my fender, and the price was right, though I would have gladly spent more for a better quality fender. Hence, the three stars? Because the fender sucked. It didn't line up with several holes. The turn signal was held in with three screws, and only one lined up comfortably. The other two holes were so far off I expect the signal housing to crack in no time. It also didn't line up well with the door, and rubs. If this part was CAPA and NSF certified there was nothing on the packaging to say that. Unfortunately, OEM was not available, and I really didn't have any choice.

  Beverly Kanteena
a year ago
Helpful with information needed to replace vehicle but wasn t able to purchase all parts because wasn t available. But they were still helpful with information on when they ll have parts again. Thank you

  Emily Becenti
2 years ago
Worst service EVER!!! Wanna have employees bark and talk to you like ur trash(for checking on an order u placed) National auto parts is the place.Ended up going to another place and order my part else where. (Waited nearly 3 days for it to come in, only it was damaged. Ordered a replacement, which is now nearly five days past promised date)

  Michael Miller
2 years ago
They had the parts I needed. I just wish the Paxton lumber was still right there some of the best hardwood you could ever find the last year no more because of chain lumber outlets

  Michael Montoya
3 years ago
Called a week before and got a quote for a pair of headlights and the quote was $40 apiece, Roger told me that the price was $45 when I called back within a week because Roger had told me that the price was good for 2 weeks apparantly that wasn't the case because Roger increased the price by $10 more. So because Roger did not honor the quote I will just make any orders on line from this point on. Apparently Roger has a problem with writing people's names down with a quote possibly to allow Roger to change the price at will.

  Jacob Godinez
a year ago
Great place to get parts for your vehicle. Never had a problem and they have just about everything.

  Antone Gomez
a year ago
This automotive store is awesome. They have what u need in stock and at very fair prices. I've been a satisfied customer for many years.

  d A
a year ago
I Recommend this place if you're going to buy Body Parts. I picked up a Fender (Brand New) They come in Black, so u will have to paint it...

  Jim Bown
a year ago
Very helpful. Frankie came out to see what parts I need & had a quote for me in no time.Very cost competitive.

  John Wallace
4 years ago
Have not been treated that rude in a long time. The man with beard and elbow protectors early 30's. Recieved better service at DMV. Totally unacceptable. Had to come home and cool off before I wrote. Needs an attitude adjustment or be reprimanded.

  Elvis Pygmie
a year ago
Sales person Frankie, saved us when we were broke down. Our radiator was on national backorder. After calling all dealers and part houses. Frankie happened to know that a different model truck used the same radiator,The parts guy at the dealership didn't know that.

  Barry Smith
6 years ago
A problem arose with a part that I purchased, a salesman named David was very courteous, friendly and helped me resolve the issue quickly and in a professional manner, in fact, everyone I spoke with in the sales Dept. we're friendly and treated me respectfully. Thank you National Auto Parts, you have my continuous business in all my auto part needs.B.Smith

  Paul Baca
7 months ago
Love my new parts that always work the first time.

  Darlene Roybal
6 years ago
I must agree this place does have the best prices. I tried calling everywhere and no one could beat their price and customer service was amazing very helpful. Thank you again Charles for all your help

  Robin Hollingsworth II
3 years ago
When my wife called and was gave a price and then I stop by after work and the parts cost more than originally quoted. I needed the parts so I took them instead of debating the issue. I am almost certain that the grille has two parts which I only received one. Can't find the part anywhere. All is well

  Shawn Davis
4 years ago
To bad you can't give negative stars. I called for price on a radiator and they told me they couldn't give me one since it wasn't on the shelf. Ok "when will you have one". Dummy replies with " I don't know". I asked "so how the hell do you do business if you can't tell a customer price and availability". Dummy cops an attitude with me. At this point I terminated the phone call. What a bunch of jack offs.

  Charles Bukowski
7 years ago
I think this is sort of like the Walmart of aftermarket auto collision parts. If you want something cheap and fast, this is probably the place to go because there aren't a lot of other immediate options. That being said, the people who work here are absolutely horrible to deal with. They are rude smart mouths who openly criticize people. I saw someone ask them a question and the staff laughed at her and then they all joined in, making belittling comments. Have you ever seen the Seinfeld episode "The Soup Nazi"? Think about that. That is what it's like to be a customer here. And, just like Walmart, what other options do you have unless you want to order your parts online and wait?

  Jesse Mendez
3 months ago
Always a great help.

  Gabriel Vigil
a year ago
Staff was very pleasant, and helpful. I would definitely return for any future projects.

  Binx Negale
5 years ago
Got few parts there an workers just stared as we 1st walked in. Made it awkard the entire time. An they seemed rude with no smiles lol other than that parts were simple an fast.