Melloy Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shelby Wengert
a month ago
I finally traded in my jeep for a new car. They were so helpful and went above and beyond to get me a good price and into something without screwing me over. The GM helped us himself as well as Adan and JC I am so grateful to them and would definitely recommend getting your next car from Melloy Nissan on Lomas.

  Karen White
3 days ago
Wonderful experience from start to finish! Salesperson Sal Chavez, and Finance Manager Lanny Porter treated us with care and respect. They listened to what we wanted, explained all of our options, and gave us plenty of time to think about our final choices without pressure. The day following our purchase, both the General Manager and Sales Manager reached out to make sure we were happy.We HIGHLY recommend Melloy Nissan!

  annamarie maez
a week ago
When you go to a dealership you don't look forward to the hounding of a car dealer. My dad had been talking to Sal but he wasn't pressuring us. Everyone we dealt with was so nice, Sal was bringing treats to all the guests that his mom made, they were wonderful. I had my daughter with me, she is 5 and has ADHD and she did great, No one was concerned with the noise of having my phone on with a movie, she asked for paper to draw, she received paper, she wanted snacks and they got her snacks. I was very pleased. Every person we dealt with was so nice. We were happy when we left.

  shannan rael (Shannan)
a month ago
Ty was amazing. He was friendly and not pushy at all. He was very knowledgeable about the vehicles and features and I felt comfortable enough to explore vehicle options without feeling pressured. He made sure that I got what I was looking for and supported my choices. He has fantastic customer service skills, super friendly and professional. Thank you for making my experience so amazing.

  Frank Griego
a week ago
Jed Glazer is a complete professional. He is very courteous and looks out for his clients. I heard a noise in my engine when I stopped at a light and he had it diagnosed and had the work done that same day. An out had told me of a network mechanic that it was something else but Jed found the problem and had it fixed. Thank you always for your professionalism and always being great to work with!

  Heidi Esquibel
a week ago
I bought a 2024 Nissan Sentra from Melloy Nissan! This was hands down the best car-buying experience I have ever had! Everything went smoothly and every person we dealt with was very friendly and knowledgeable! I would 100% recommend Melloy Nissan to anyone wanting to buy a new or used car, they are truly amazing!!

  James Davis
4 weeks ago
Took care of all my service items like my oil change and tire rotation, but also wash my truck for free. It was awesome and everything was done in a timely manner. I went and had some lunch and came back. It was done. Great job Nissan thank you so much.

  Anselmo Chavez
a month ago
Our purchase was flawless from start to finish. Mariah, Sal and Derrick were great!We had an issue more on a personal preference side a few days later, and they really worked hard to make sure we were happy with the change we made. They accommodated us with no problems at all! We HIGHLY recommend that anyone looking to purchase a Nissan, go to Reliable Nissan. Don t bother going to anyone else.

  Chris Avalos
a week ago
Currently going through a total loss, and my finance managers, CJ Ch�vez And Ken Eagle have been extremely helpful and knowledgeable throughout the whole process. Clear communication and timely responses have made this process as stress free as a total loss situation can be. If you have the opportunity I would definitely have them as your finance managers for your next vehicle purchase.

  Liz Garcia
3 months ago
The staff were very polite, respectful and committed. The facility felt comfortable and not uptight. Everyone explained the entire process clearly and patiently! We felt like we could ask any question and would get an honest answer.

  Amber Mitchell
2 months ago
It is always a great experience. Marie got me and got me scheduled quickly and efficiently. Jed ensured that everything with my truck was taken care. Jessica made my transaction didn't take long and I received my truck after cashing out.

  Helen Alcara?
4 weeks ago
The Oil change took 3 hrs to complete. The customer svc seemed forced. No explanation of what I was to expect on my next visit. No explanation on what was done. Handed me the paperwork and said it is all in there. I have come to Nissan for over 10 years. Purchased three autos. I notice the service is not what it was. Stars are for the work done.

  Kimmie Smith
3 months ago
We were quite disappointed at the length of time it took Esther to contact me back about the appointment. I went up to Melloy to speak to her in person on the day my appointment was supposed to be. There was no appointment in the books for my car. Chris immediately stepped in and said "I'd be happy to take care of this for you". He took my car in that day, found the issue AND completed a recall on the vehicle. He ordered the parts THAT day and I had my car back within 4 business days. Chris deserves a medal for sure. I am so thankful for him and the care and concern he took on that day.

  Lisa Gonzales
a month ago
I have always HATED buying cars, until visiting Melloy Nissan last Thursday, February 22. Tyler, my sales consultant, was very friendly, professional, and knowledgeable. At no time did I feel pressured, something that would have caused me to turn around and leave. He listened to my wants, my needs, and my budget, then showed me the vehicles that met what I was looking for within my strict budget. After choosing my car and agreeing on financing, Tyler explained the remainder of the process and went to work making it all fall into place. Izzy, accessories manager, showed me what was available for my car with no pressure to purchase anything. Mike, finance manager, went over the contract thoroughly making sure there were no surprises. All three of these gentleman, especially Tyler, earned my respect and made my dreaded car buying experience a very pleasant one. 1010 points for Tyler and the Melloy Nissan team

  Sanda S
7 months ago
It was a great pleasure to return to Nissan and purchase another vehicle. I was reassured of the quality but more importantly the safety of the vehicle that I would be driving. I wanted to point out that our visit this time was significantly different from the last time I was there as displayed by an increase in the quality of customer service by all of the staff. I observed this treatment ubiquitously amongst all the customers, of one in particular was an elder Native American gentleman. It gives me great pleasure to see equality towards marginalized persons such as myself. Thank you for the inquiry and I look forward to a continued business relationship. Special shout out to Safiyah, Juan, and CJ

  David Trujillo
3 months ago
From Marie in customer support to Brian in service, we had everything handled professionally and promptly with our Nissan Armada this week.

  jeremy jones
a month ago
Bought a brand new car from them, after a couple weeks it left my wife and kids stranded because the battery died for no reason. After fighting with the service department the reluctantly decided to look at it. They told my wife to drive it until it happens again and then call a tow truck. They gave us a rental and now haven't said anything to us for 3 weeks going on 4. They're ignoring all our calls. We paid 40gs and have had the worst service. It's unacceptable. One and only nissan I will ever buy. I had much better service from the Subaru dealership and my Subaru hasn't had any problems in the 3 years I've had it. I'll be expecting a call from somebody. Apparently the only way to get ahold of anyone after you've spent the money is to cause a scene. You should be embarrassed with yourselves.

  Katherine Moseley
9 months ago
I have been so impressed by the Melloy staff both in the sales and service departments. I really appreciate how hard they work and how quickly they are usually able to get me in for the service on my vehicles. They have definitely made me a lifelong Nissan customer. If you have the opportunity to work with Roy and service or Susan in sales you should absolutely for them, they are fantastic!

  Bella Escobar
9 months ago
Service was great! Tyler especially was very helpful and very patient. He made sure I was being well taken care of! If you re looking for a car, ask for Tyler! Now, driving my charger GT I ve been working towards!

  Phil Leonardelli
a month ago
One of the cashiers was rude and did not even hardly acknowledge me as I stood near the desk waiting to see if my car was ready. She did tell me that the paperwork was not finished, but no other information. I eventually received a call from my service rep, Michelle telling me it was ready. Michelle was outstanding. But, I will not relish going back to the cashier s desk.

  Mark Pargas
3 weeks ago
Well , OK, it all started on line with your website. It was eazy to navigate. The Inventory was awesome and each truck had its own well done Information spread sheet.. I was pre-approved on line after a short application. That Information was sent to Leslie in the sales department. Then she reached out to me by phone and Email. Very Cool. I made an appointment and came in. I am close to the Dealership. When I arrived I was Welcomed by the best guy ever, His Name was Sage !. We hit it off on the test drive and he continued to do so. Everyone was so nice and smiles on every face. I meet Derrick, Israel Perez, The entire Financial Staff and the outside sales team.Back to Sage if I may.He made the entire experience memorable.He took care of every aspect working well with the Dealership Team. He knew that mode Frontier completely and very verbal with knowledge. AnywaysAfter the sale was completed "Sage " helped me transfer my toolbox from one truck to another. Sage made every detail complete.Even The Insurance transfer . And the temporary Registration was already in the glove box.The entire Dealership needs to be awarded.And one last thingAmy The Closer made keys , books paperwork just as easy.Good Job Guys

  Denzil Collette
a month ago
Car broke down across the street for dealership. Managed to get car to service area where I was promptly greeted. The service was extensive but the staff was fast and informative and the repair was swiftly done in a professional and courteous manner. We will be back for sure!

  Shawn Amburgey
a month ago
Chris and the staff at Melloy took care of me from the time I pulled in the parking lot. Even as crazy as the remodel and the chaos that goes with that, everybody had the best attitude. I really appreciate the service here!

  tim esquibel
5 months ago
Roy Benson - excellentMike Perez - finance - greatMike - service manager - greatJed - service - greatMel - sales - greatSal - sales - greatIzzy - accessories- greatEveryone we worked with at Melloy Nissan was great. Each department staff person we encountered treated us good, they were professional, helpful, kind and made us feel welcome and very much helped us with our car situation. We recommend Melloy Nissan and we will definitely be back!

  Arturo Amaro
2 months ago
Everything went wonderful! Customer service was just plain amazing. Susan the sells rep sold me a car last year and got me into a wonderful brand new one. She has nothing but love and care for her clients. Finance did spectacular, and also this women who gave us the run down on how to use the vehicle. Everyone was so polite! I Would recommend melloy nissan on Lomas to Everyone I know!

  Caitlyn Boyle
a month ago
The experience was wonderful hard-working people clean environment. Also big shout out to Juan the sales manager and the best of them all Safiya thank you so much and the help with my brand new car I m loving it !

  Ophelia Barber
a week ago
The service center did not properly repair the tire that I requested to be fixed when I brought my vehicle in for its regular maintenence. A patch was slapped on like a band-aid. I now do not trust your entity to maintain or service my vehicle. Very disappointing.

  Michal Pope
3 months ago
My sales consultant Safiya was amazing! She cared so much about helping me find the car that was just right for me. She was there for me every step of the way from start to finish; answering any and all questions I had along the way. I am so incredibly happy with my new Sentra from Melloy Nissan! Thank you again to the whole Nissan team I couldn t be more happy!

  Kimberly Meyer
4 weeks ago
I went in on a Saturday and worked with Susan Miller. My anxiety amped up just from the thought of buying a car, not from Susan or Melloy. Susan was not pushy when I let her know I would contact her on Sunday and give her my decision. I really appreciate that with her, it made it much easier to go back on Sunday and make that decision to purchase my beautiful 2024 Nissan Sentra. Susan was outgoing and explained all about the car and the process of your amazing warranty. I have already been recommending Susan Miller and Melloy Nissan to friends and people I see. Thank You so much Susan for making my experience pleasant. Someone with anxiety sometimes cannot even leave the house. Again Thank you.

  Veronica Flores
2 weeks ago
Eddy was an amazing salesman he helped me so much even though I had to return the first car I like he made sure to accommodate me on what I would like n I got a better car thanks to him if you go ask for Eddy he hears you out and try s to meet all your needs