Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Thoel
4 weeks ago
Wonderful place. Wonderful people. They are kind, helpful, and knowledgeable. I felt like I could fully trust them for my vehicles needs. I would recommend.
Marisa Floyd
2 months ago
Totally trust the guys at Cataline. I have an older truck and they know what to do. They are totally honest and will take care of you! I couldn't recommend them more! Great shop!!!!
Gustavo Santos
a year ago
I have always worked on my own vehicles but there comes a time when something is just beyond your own capabilities and this place will definitely take care of you. It's family owned, has been in business for years and prices are fair. I know several people have complained on here about Carl's prices but to be fair the jobs he has to do are not easy and the results you will receive are well worth every penny. I recently had a 1.5 inch top rear shock bolt broken off completely in the frame of my jeep and he managed to get it out, install a new bolt and shock and even met with me late in the night to pay him and get my car since I work late. I've never seen any other mechanic shop do this for someone. Highly recommended
John Hickey
a year ago
Carl Cataline is one of the hardest people to find - an honest mechanic. While he's a little more expensive than the dealership for routine stuff like oil changes, he doesn't try to sell you additional services that you don't need. He will let you know when you do need service on the "optional" things. When I take my truck in for service we discuss what my owner's manual recommends for that mileage and make our plan from that. He also looks over the rest of the car to make sure we're not missing something. I'm very happy with his service.
andrew brown
2 months ago
Carl and Patty are the best! An honest resource for any vehicle.
Rick Hale
2 years ago
Beware! The estimate they had given me was not anywhere close to what they actually want to charge. The owner Carl seems like he is friendly and polite but he did not call me to approve additional costs. The vehicle still isn't fixed and the bill he quoted me was close to double the original estimate.
Karan Sipe
2 years ago
We have been taking our cars to Cataline for decades. Exceptional service.Carl, Chris and Patty are friendly, professional, reliable and go above and beyond with any repair. I wouldn't trust my vehicles to anyone else.Service: TransmissionService: Transmission
n.james renard
2 years ago
Worry when someone says: "Trust me." Karl, along with his beloved wife (who runs the office & is JUST as Handy w/a wrench) - NEVER said those words; BUT, relayed stories from years past & has ALWAYS been willing to work with my chaotic schedule, AND has Met or EXCEEDED my hopes for a GOOD & HONEST Mechanic! I TRUST Them with my most (sentimental) prized possession, my Late father's car - and they care for it, me & my service dog, as if I were one of there own... I put my family's name behind recommending Cataline Automotive Service
Sean Beaulac
3 years ago
Took my vehicle to have them service my old R12 AC system. They were able to test it to confirm it was operational and did the work to get my system blowing cold. Carl was very knowledgeable and gave me a lot of confidence that I brought my old jeep to the right place to get it serviced. Very friendly and took the time to explain everything they were doing to keep me informed.
Rick Hale
2 years ago
The price on a truck repair jumped (1992 ford f 150 fuel pump) from $550 up to $984 . I was not asked beforehand if a doubling in price was acceptable. Ithey also seem to be still struggling with sorting out the problem and I am concerned that they will try to charge me even more than what I am aware of. I am not happy! Beware...
ericka norris
2 months ago
As always excellent service at a fair price
Kevin Crosse
2 years ago
Simply the best auto repair shop in albuquerque, they treat you with respect and give you outstanding customer service. They took care of my dad for many many years, he was always a very happy camper. Stop by you'll be glad you did
Patrick Maher
2 years ago
Carl and his staff are very good. I was grateful he could get me in and fix my car problem. Fair price and rapid response Thanks Carl.
Gale Reed
3 years ago
Not your average shop. Why, you ask. Never once have I second guessed bringing my vehicle here for service, before, during onto after. The honesty and integrity of the owner and staff are top notch!
Madeline Breneman
11 years ago
I had a horrendous experience here. I called to get a quote from them the day before I took my car in. I couldn't understand what the person who answered the phone said, so I asked if it was Cataline Auto. He said yes, it was. I asked for a quote on replacing the clutch in my car, and was told that it would be $267. The next day, my husband took the car in. The following day, we recieved a call from Carl Cataline himself saying that the starter needed to be replaced, as well. My husband enquired to the cost; he was told $30.I get down there to pick up my car, anticipating a bill less than $300. He hands me one for $798,22. Absolutely disgusting. The clutch repair alone was more than double what I was quoted ($267). It was $534.00. I had no call or contact from the shop letting me know that my total cost had nearly tripled from what I was quoted.When I brought up the fact that I had been told it would be less than $300, he outright told me I had not talked to anyone in his shop. I said that, yes, I had, and that I had even confirmed I was calling the correct establishment. He proceeded to tell me that I had not talked to him, which I agreed with. I talked to someone else, and they put me on hold, and quoted me the $267.Had I known that the cost was going to triple from the estimate, I never would have brought it to this disgusting, dishonest man. Save yourself the headache (not to mention money) and take your car someplace reputable.
Debbie Mitchell
9 years ago
We started going to Cataline when we read that they won an Ethics in Business award. We have been going for several years and Carl takes care of our cars well each time. We are thrilled that we have a mechanic that we can fully trust.
Dorothy Carroll
8 months ago
Honest ..called when more repairs were needed..wouldn t go anywhere else.The only place I trust .Service: General repairs & maintenanceService: General repairs & maintenance
Lito Loso
5 years ago
Great people , Fair prices , and they do a great job when working ok n your car. My friend Leroy introduced me to this place and they make you feel like your not being taken advantage of and they treat you like family
RAYNIE TV
8 years ago
To work for is horrible if he treated his customers as bad as he treated his employees he wouldn't have a business. Put water with blue dye in washer fluid tanks and charged people as if he put washer fluid in it. Washer fluid lines where freezing up and let it go or charge them to fix it. If there was a zero star I would put that. Carl and patty Cataline are fake lying manipulating people, if you disagree with them or have a different opinion they take it out on you. People like that don't deserve a buissness. The was a customer who payed for a full service got scammed a service you Chang air filter , clean battery terminals top off fluids and vaccine and clean windows on this customer Nissan exterra who lives in Edgewood told Carl he does his own service told Carl he put in 15,000 mile oil him and Carl argued and so he came back to the bay where I was doing the service complaining about the customer and told me not to vacuumed clean the terminal and not to vacuum or clean the Windows if he paid full price why didn't I do a full service because he disagreed with Carl . There is multiple customers who have been screwed over by these"sweet people". Like telling the customer that they should get the Napa gold part charging them for the gold part and getting the cheaper part because it's cheaper on him and he is making more money. This has been going on much long than I was employed for I delt with it and had the opportunity to see the real side of the Catalines. It's wrong and not how you treat employes and customers
Lesley Poe
a year ago
I was very satisfied with the automotive repair jobAnd will recommendTheir business toEveryone I knowServices: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
Blane Armstrong
2 months ago
Very good shop and people
Meghan Moss
9 years ago
Great service, better people and very trustworthy. Their prices aren't as competitive as a franchised company but their service is far better and worth paying the extra so you know that there will be no surprises afterward.
Larry Purigraski
5 years ago
Carl and Patty run a top notch shop, always friendly service and exceptional mechanics... If you're looking for a honest repair place, this it it...
Diana Garcia
3 years ago
We have been going to Catalina for years. Carl is honest and dependable. We would recommended to family and friends.
Ernest Huntress
2 years ago
Very nice family business, work done car is fixed and a price we could afford.
Randall Hed
5 months ago
Carl was very helpful.
Elizabeth Salcido
a year ago
Wonderful, wonderful people friendly as all get out. Carll is so thorough!!! Great honest people!!!
Ariel Huntress
2 years ago
Great work, Carl was very nice and helpful. I will definitely recommend this shop
Raymond Fernandez
a year ago
Nice little train room. Found what I've been looking for. Will go back.
Kevin Thom
3 years ago
We have all are cars service here for 30 years or so Karl is a family friend