George Gandy Insurance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Martin Sanchez
5 months ago
Owner Khaled is very respectful. All his quality is great. Service is on perfection. Highly recommended best in Alamogordo.

  Nancy O'Neil
6 months ago
When my roof needed redone due to hail damage, your insurance company helped me through the process and answered questions I had since I was new to this. The office personnel have always been kind and helpful, too.

  Jennifer Whitmore
5 months ago
Love this place. I've had my insurance through them since I moved back in 2007

  Barbara Luevano
8 months ago
I really love , the service at George Gandy .Especially all the ladies that are employed there. The service is amazing . Any time , that ive needed assistance for anything . I have always been treated very well.

  Susan Howell
a year ago
Do not bother.. I was told that my insurance premium would drop in December. I called and spoke to Alicia. She had misinformed me. I had tolisten about how my rates would not be lowered due inflation. I am now happywith my new insurance company and..

  Pat Franzen
3 years ago
NEVER got a call back, after 4 contacts on various days, even when specifically told they would give me a call back. They were quick to bump up my rate when I told them I would be renting my property. When I called to have it lowered because I was no longer renting it, now it's a long drawn out process with forms and waiting for review to lower the rates. Pretty transparent.

  Sheila Rae Baird
a month ago
Great experience and love the place

  MarkandPat Denney
2 years ago
Don't bother with this company! They have such incompetent staff! I spoke Alecia 6 weeks ago and asked for her email so she could quote my upcoming renewal on July 19th with Liberty Mutual. I have 5 vehicles, my home and a 5th wheel. I emailed all of the declaration pages that day and have NEVER heard back. I even called an left a message and never heard back. Then, with the recent horrific hail storm, my daughter called to report her damage, only to find out from the company (not this agent) that their insurance was cancelled in November due to "Agent Error" because their incompetent staff wrote the wrong policy for a mobile home! These so called agents did not even notify her of the cancellation and now all of the hail damage (thousands of dollars worth) is not covered due to their agent error !After reading the reviews it seems they are well known for cancelling insurance and leaving the now uninsured unaware, having to take them to court to get it resolved. If I could rate them a zero, I would, and be sure to read all of the reviews as many of them are speaking about the same incompetence I am speaking of! If you are looking for insurance, stay far away from this company!

  Erica Lueras
3 years ago
I saved about 300 bucks compared to my previous insurance when I paid for full six months. I feel a big relief now that I switched and regret not doing it sooner. The staff there were so helpful and made it an easy transition!

  Charlie Mare
4 years ago
My husband and I had Auto Insurance with George Gandy for quite a few years. We moved out of town and they raised our rates based on the town we moved to. In 2017 they canceled our car insurance policy for no apparent reason and I found out about it two years later because I got pulled over for a suspended registration because they canceled my insurance and did not tell us. Although they had canceled our policy they continue to take our online payments. I will never do business with George Gandy or Progressive Insurance again! When George Gandy Insurance was next to True Value Hardware in Alamogordo the lady there was nice courteous friendly professional very pleasant to do business with. After they moved and got a bigger office with more staff they became terrible at customer service. They were rude and they never returned calls. Multiple times they kept putting people on our insurance policy that we didn't even know! At least once a year we had to call them and ask them why this person was put on our policy. What a pain and scam! Never do business with Progressive and avoid George Gandy if it all possible.

  Victoria Helmick
3 years ago
The ladies here are always so nice and helpful. I believe they are mother and daughters and i love them. I enjoy when i go in and get to talk to them they always find me the best deal and make sure i understand everything 10 outta 10 recommend!

  James D Hood
3 years ago
The only insurance company i have ever trusted to get me the best quote and they are practicing all the covid 19 precautions. social distancing 1/3 capacity and masks must be worn at all times , they send me email alerts when my premium is due and all the ladies have always been real nice and helpful to work with.

  Nomad
2 years ago
This company only provides insurance in name only. When their insured hits somebody, they claim the policy is invalid and try to get the persons insurance that was hit to cover it under an uninsured motorist claim. I am reporting them to NIAC to have a full investigation done, as I don't feel safe driving around this town knowing people are "covered " by this fly by night sham of an insurance company. They need to be run out of town...

  Now What?!
7 years ago
Before George Gandy moved to 10th street in Alamogordo, the customer service was outstanding. Now that they are in a bigger building with more staff they are very short on the phone. In the store they have lost the personal touch they used to have.

  Angelitta Gabriel
a year ago
They don't answer phones, and won't set up insurance over the phone. Customer has to go in person even if they reside out of town.

  Oldschool Homegirl
4 years ago
The ladies here know how to get you the best deal on insurance. They're super friendly and get you in and out of there in a timely & orderly manner.

  Janet Manning
4 years ago
They have always been helpful with getting the best options for our insurance needs

  Jimmyjenn Gallegos
6 years ago
Was wanting to get insurance for my car when i called the lady said let me have ur name and number and i will call u right back. I waited and no call back ill just take my money somewhere else

  Angelina Daugherty
2 years ago
Very personable and nice quick with everything and very knowledgeable of the insurance business

  Josephine Telles
2 years ago
They make it possible for me to afford my car insurance. Sweet effecent staff..

  OLDSCHOOL HOMEGIRL
3 years ago
These ladies helped me get an excellent insurance deal. I'm a happy camper now. Lol!

  Samantha Alonzo
10 months ago
Alicia is always so friendly and helpful thank you!!!!

  Stephanie Kelly
2 years ago
Alicia is awesome! I highly recommend calling them for your insurance needs.

  gary jamison
9 years ago
i have full coverage insurance thru them we were involved in an accident not our fault just need some advice and they would not even talk to us or return our calls i think i need to shop for a different insurance because they will talk to us when we pay our premiums!!!!!!!!!!!!!!!

  Michael Brazil
a year ago
Good atmosphere great place to get insurance

  Betty Phillips
2 years ago
There is never cashiers have to wait in line for about an hour

  Mary Hurst
2 years ago
Better coverage for less money. I appreciate there business

  Debbie Griffith
a year ago
Staff is always friendly, get with advice and helpful!!!

  Richard Luna
a year ago
Price's are too higher......for car insurance....

  nando rodriguez
7 years ago
Very friendly and helpful..and great customer service!