NAPA Auto Parts - Whitehouse Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Langley
a year ago
Trailer broke down a few miles from here on a long trip. Called them at 7:30 as soon as the open. Told them what was happening. The guy said bring it here I got you. They had everything I needed to replace my wheel bearings. I had no part numbers. I had no info on what size bearings. The guy knew exactly how to measure them and in 30 seconds he had the right ones sitting on the counter. What amazing service. And great knowledge. Thank you for getting me on the road again!!!

  Eli Chinchilla
4 months ago
Great service a lot products other stores don t has it .

  Eric Knoblauch
8 months ago
Very knowledgeable staff and helped me obtain what I really needed.

  Sessey Saldana
4 years ago
Customer service is wonderful and honest .they take their time and look up the parts the prices. He gave me other options.I was going to buy the wrong piece $100 kit.He suggested they have a piece for $17 that would fit. And fix my old trucks break problem.I didn't need the kit.

  Tom Fitzpatrick
6 months ago
Had what I needed and were very helpful

  Bobby M
3 years ago
Purchased over $500 worth of brake parts including calipers that carried a $132 core deposit (you bring your old calipers back for a refund of this charge so they can rebuild them and sell them). The manager guy behind the counter advised me to save my paperwork in order to get that refund. I returned two days later with the paperwork and the old calipers and he gave me a hard time because I didn't put the old calipers in the cardboard boxes that I received the new ones in. He condescended that "everyone knows that you have to put the cores in the original boxes" and refused to give me the refund because I didn't have the boxes. First, no, not everyone knows that specific policy because I've been working on my own cars for 30 years and never had that be the case. Second, if it was important, he should have advised me to keep my paperwork AND the original boxes. Long story shorter, I had to go back home and climb into a dumpster to find the original boxes to get my refund. I am a local business owner myself and would never treat a customer like that. Don't make up a rule that you don't tell anyone and then make them jump through hoops.

  Adonis Oyediran
4 years ago
So so spot. I've definitely had better service at auto shops. Asked a question about a specific coolant that should go in a friends car and as opposed to them already knowing or at least looking it up first, they suggested i call my friend and ask them. Haha. Fair enough

  Giriraj VG
a year ago
They did not have the oil filter and were trying to upsell their NAPA brand oil filter. Hope they stock the most used brands.

  Mike Rapp
7 months ago
These guys know parts. Don't waste time. Go there first

  Brian
a year ago
Over priced but normally have what you need. Counter guys are nice.

  Conor Smith
5 years ago
They almost always have what I need and if not they order it right away. Great friendly service Everytime

  Mike Fu
6 years ago
great place, run like a Mom n Pops store.....I literally Won't even go anywhere else. NO lines like stupid autozone.

  Justin Hernandez
6 years ago
While the staff was nice and they had what I needed, this place was the most unorganized and sloppy auto stores I've ever been in. Inventory was all of the floor and it was difficult to find anything.

  Krab Lips
5 years ago
Nice knowledgeable staff. Had everything I needed and even gave me a break on the price.

  Timothy
3 years ago
Had some great deals and the gentleman behind the counter was extremely helpful

  Ben Kangaroo Thomas
6 years ago
Good service John Robert and Silvio awesome guys to deal with great prices parts come in on time

  ti lee
10 months ago
Very bad service and very rude service no come back

  R G
a year ago
They have everything & the staff are helpful.

  Brandon Higgins
5 years ago
When I was here I'm pretty sure I knew more about the auto parts than the guy at the counter

  Judy Staats
4 years ago
Very helpful staff, had everything we needed.

  Peter Worthington
4 years ago
They provided pertinent information about how to repair a minor car maintenance issue

  Joey Bottrel
8 months ago
Very helpful staff

  Dennis E Fallas
5 years ago
Very spense place and don t have much. Have to put in order for next day or more and the place is very messy

  M Boyd
2 years ago
Best napa in nj for hd truck parts

  Shawn Crews
2 years ago
Helpful employees every time!

  FLASHLIGHTS RUS
a year ago
Had to get some fuel filters.

  Mario Torres
4 years ago
Good princes good service friendly people.

  Paulo Resende
4 years ago
This place is a bit small, but has all the essentials.

  Andrew S
5 years ago
What kind of auto parts store closes at 6pm?

  Regina Foran
5 years ago
Nice people...helpful for a quick.fix