Roxbury Auto Wreckers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Blanchard
2 weeks ago
Been working with them for years and they have been great

  dolores pallotta
2 years ago
I just had the best experience at Roxbury auto wreckers the people there couldn't have been any nicer. They treated me with respect kindness and thoughtfulness. Shannon the girl in the office was truly amazing and Chris who put my tire on for me and balanced it was so sweet and kind. I will definitely use their services againService: Part finding & extractingService: Part finding & extracting

  Jeff Hamot
a year ago
Probably the best looking junk yard I ever saw. Very organized and clean. Bought my part over the phone and in 3 days picked it up. They can even get new parts. Easy peazy. Definitely recommend them.

  Barbara Walling
2 years ago
Ken and his team are very knowledgeable about trailers. We had an issue with a trailer that was purchased, and Ken resolved the matter quickly and without hesitation. He stood by his work, and had integrity in doing so. I would recommend Ken to handle all your trailer needs, and services. Thanks again guys!Barb

  denise mundo
2 years ago
I recently moved to the area and got in a car accident. Mechanics we re giving me the run around. Taking my money and not getting things done. I took it upon myself to find the parts at this junk yard. By far the most caring, concerned, educational individuals I have met. Sharon is awesome she noticed things that weren t replaced and guided me. I m glad I met them they have a great team! I highly recommend if you don t wanna be jerked around and lie too. Thank you again Sharon you rock!!!!Services: Part finding & extracting, Vehicle wrecking

  Vibing Chakras
2 years ago
Had a great experience. Called in to ask for an estimate & they were very helpful. Brought the car in & they were efficient & gave a good price. Quick & easy junking process! Satisfied with the service! Thanks :) I do recommend them :)Service: Vehicle recyclingService: Vehicle recycling

  Matthew C
5 years ago
I've been doing scrap for a long time. They always beat the competitor. Even if you shop around they always come back with the best prices. I don't even call around anymore because I know they will have the best price and treat me right. The staff is more than a pleasure to work with. Don't forget about the salvage parts you need for your vehicle. They have that too. Great salvage parts at a good price 5+ stars.

  Silvio Valdes
4 years ago
I consider myself a regular customer at Roxbury Auto wreckersI see Shannon most of the time and she is great to deal with. Joey or Derrick at the front desk are also great to deal with.. I read a couple of negative reviews which are upsetting to see. People have to understand these folks are not dealing with the most pleasant of customers on most occasions. Its not an easy job at time."Be kind and people will always be kind in return".I wouldn't go anywhere else. Good Folks....

  Jimmy
5 years ago
Bought a 6 x 10 sure-trac Dump Trailer and could not be any happier with the service. The price was the best I found on the internet and Dan was a total professional and processed the transaction in a matter of minutes.Can not remember the employees name that helped with the prep and delivery but he was outstanding as well and very thorough.

  Jeff Brodhecker
3 years ago
Great business. Spent about 2 months trying to sell my Car on Carbrain.com, and they finally ended up sending a rude and incompetent tow driver. So I fired him and called Roxbury Auto Wreckers, and they offered the same price and towed the car less than 24 hours later. The guy they sent, John I think, was fantastic and an extremely nice guy. They also have decent parts in the scrapyardService: Vehicle recycling

  Rose Pico
2 years ago
Never had a bad experience here. I've taken 4 cars over my lifetime here to junk and they have the best prices around for metal. In my opinion anyway. The staff is helpful. The place is huge and very clean.

  Taylor
4 years ago
HORRIBLE experience. Never going back again!! Very unprofessional, very rude. Sold them 4 GOOD rims. Went to weigh the car before unloading the rims, weight was 4840. Unloaded the rims, weight was 4700. They tried telling us the weights were 4820 and 4720. Only gave us $6 for 4 rims and an old ac compressor. Shannon had a very nasty attitude which we did not appreciate. Horrible place, horrible people. Don t waste your time, sell your stuff to a different yard.

  Jenna Vento
6 years ago
I contacted Spike with an unorthodox request about one of his buses. He promptly replied to my request and was incredibly accommodating. All of the staff was friendly and helped me out. Fantastic customer service all around. If I ever need salvage parts in the future, I'll go to Roxbury.

  Judy Zayas
5 years ago
Spoke with a female worker Monday for 2 parts. She insisted on upfront payment. I gaveMy card info and was told my parts would be ready Tuesday. Tuesday came and no call. I called and was told my parts were next to be picked and they would call. NO CALL. I called Wednesday and they couldn t find my order and became quickly rude and loud. I asked how they took the money out of my card Monday but are now telling me they have other things to pick like engines and transmissions and they will call when they re ready. The female I spoke to originally got back on the phone and nasty blamed me. She offered my money back. I gave my card info. Guess what! According to my bank a day later no attempts of reversal was being processed from Them. Fraud department is now involved. Shady company. Do NOT recommend. Also calling BBB to lodge complaint. Google should give the option of zero stars!!!!

  Polaraco Hobby
3 years ago
Roxbury has always been a great place. The parts are always A grade. The staff knows what they are doing. I've gotten many good deals from them over the years. Keep up the good work

  Mr. L-P
5 years ago
These guys are AWESOME!!! All i did was call them with what i was looking for, BEFORE looking over their website. They hooked me up with the part i needed, at an AMAZING price and was ready to go in the 15min it took for me to get there, on a weekend AND had to be pulled off the vehicle it was in. It wasn't until i got back and looked at their website i saw they ask for some time between the request and the pick up because some parts might still be on vehicles. They hooked it up when i was in a pinch. I will be going there A LOT more now.

  Alison Elizabeth
6 years ago
Exceptional service, going above and beyond in customer service and care, I can't speak highly enough of these guys! I worked with Joe, Derrick, and Tim and was blown away at how helpful and accommodating they were. I recommend them for any auto help you need - whether it's a simple, complicated, or unusual request, they've got you covered.

  Matt Baker
2 years ago
HOT SHOT DRIVERS YOUneed this company in your contacts. They have anything you need for your trailer. I broke a leaf spring, they were the only people that had it in the area, and th they are very reasonably priced. I want to thank Roxbury Auto Wrecking and Trailer for bailing me out on a Saturday morning Easter weekend, when the earliest I was to get something was Wednesday of the following week.

  Andy Berardi
4 years ago
Unprofessional, was told a day or two for the part . After being strung along a week the part was bad . No apologies nothing. Will not return. The guy at the counter was nice , the girl was very rude.10-3-19 update I did not see a way how to reply to the response so I edited this.I was given no explanation about any issues. If that were the case I would ve had it the same week then , instead of getting a run around . The lady on the phone even stated oh it s on the truck with the driver when it s here I ll call you when it s here then 2 days later after I followed up it was there and there was no inspection. It was found in the bed of a pickup truck. Very unprofessional. It should not take a week to get a cylinder head. I sourced one and grabbed it from another junkyard in 24 hours.

  Ron Schmitges
4 years ago
I accepted an offer from Roxbury Auto wreckers to pick up my junk car. The driver, Baron, called to confirm the pickup and let me know he was in route. Showed up when he said he would and was very polite and professional. Great to have worked with this company.

  jack hamilton
2 years ago
Decided to try roxbury since they are open later. (I usually go to georges in newton) and I'm not really a fan and most likely won't be returning. Had a load of heavy iron (#1) that was about 1500 pounds or so. They gave me light iron price for the whole load when I only had about 50 to 100 pounds of light iron. Light iron price is almost half of #1 steel. I could've went to georges where they look at the load every time and pay you for what you actually have instead of making up numbers.

  Tina Gopon
2 years ago
Ken and his team were extremely Courteous and professional. Their prices were reasonable and their service was outstanding. I highly would recommend them for any future trail needs.

  RichManSCTV0
4 years ago
Amazing service. Live very far away and called about a part. They told me they would go and check and call me back if they have it. Not only did they actually call back and have it, they pulled it and reserved it for me to come down and get it. Got a part I have been looking a long time for. Also in my opinion a great price. Thank you!

  Lorraine Clemente
2 years ago
Great place for used parts! And if you get Shannon she knows her cars, just because she is a lady doesn t mean she doesn t know what part you need! I ve been buying parts from them for years now, not one return!,, Jerry from Stanhope!!Service: Part finding & extractingService: Part finding & extracting

  Frank Luzniak
4 years ago
Thank you Shannon at Roxbury auto wreckers! My 2010 chevy Silverado's temperature climate control head was not working properly. I searched all over the web and come to find out, that GM no longer produces the part making it even more difficult to find. I even went to several dealers. I then went to Roxbury Auto wreckers and met Shannon. She searched and found one for me! It not only functions properly, but she also found one in factory condition. When you spend as much time in your vehicle driving as I do, and take pride in it. it made the truck feel new again. Thank you Shannon for taking the time to find the perfect part, and for being kind and courteous. You made a customer for life.

  Kathy Mc Cormick
5 years ago
Juan helped my son with buying a small bus. I can't say enough about how well he treated us over many visits to the yard. He was honest, very fair and he went out of his way for my son!! I can't thank him enough, he made my son very happy!

  Greg Scott
a year ago
Called for a part. Douchebag that answered tried robbing me with outrageous price.. when I told him about himself and how you can buy that part straight from the dealership brand new for same price he hung up on me. Thieves

  Luke C
3 years ago
A junkyard with helpful, nice people. I know I know, sounds impossible right? I'm being serious. Pulled a difficult-to-remove part for me within 24h. Best price I could find in the state. And above all they were actually kind to me throughout the process.

  Mario Solorzano
4 years ago
Place is the worst I called them beforehand to make sure they would match prices and everything would go smoothly, but when I got there they tried shorting me money on scrap metal and once I proved them wrong they didn t give me the price that we previously discussed... I will never waste my time there again, that is a promise. And they didn t even apologize. How rude.

  Nicholas Esposito
5 years ago
I work here. The people have great personalities and will help you if you need anything. I've known the manager for years and is very nice. It's a fun place to work and screw around.