Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nerissa Barnes
a month ago
Once upon a Porsche, i went to the dealer. My Porsche dealer was great, but who needs Pate and a whopping bill for oil changes, tune-ups, brakes, and maintenance.Derek and company are the bestest and saving me thousands on my Porsche Caynne services and periodic issues. They can service most . Generally speaking, Nobody will touch a Porsche!Don't go changing!
Adam M.
2 months ago
Very friendly and knowledgeable staff. They re quick to provide quotes and will honor them. They re also well versed across multiple manufacturers (I would trust them with both imports and domestic cars).
Nuno Guerreiro Josu�
3 months ago
I've been coming to Derrick and his crew for years and they never, ever disappoint. By far the best and most honest shop around.
Lisa Bennett
8 months ago
Derrick and his employees are amazing! Long drive coming up with my 2012 Honda Pilot that needed a ton of work. Derrick not only fit me in to his busy schedule, but he was honest about what needed to be done and very thorough. He also was so great with keeping me updated about the progress of the repair. I will never take my car anywhere else again!
Timothy Sullivan
3 months ago
Derrick and his crew are the best. They're thorough, do great work, and their estimates are clear and detailed. Thank you guys
Priscilla Vazquez
10 months ago
Excellent shop! I got a flat tire nearby and came here as it was the closest shop and they were able to change tire on a busy day but also noticed my check engine light and informed me that they would be able to fix my car. My check engine light has been on for a few months and I have taken it to other mechanics which I spent money on their "fixes" which my light just came back on. But decided to come back and have them take a look and sure enough they fixed the problem. They took the time to actually find the root of the problem and address it. I am so grateful and excited to have my car fixed!
Dina Goldstein
8 months ago
Excellent service. I had a nail in my tire that was not repairable. They ordered a new tire and replaced my damaged tire within a day. I was very happy with the excellent customer service and how fast everything was done. I highly recommend this shop.
Stephen Osofsky
a year ago
Went to Mavis in Verona for my check engine light and they gave me a ridiculous estimate/didn t even give me the code for what could be wrong with my car. I was referred by a family member to go to Prospect Auto and I will now go there from now on. They were amazing with my car and it works brand new. Derrick and his crew do phenomenal work for a realistic price. Thank you guys.
Amitai Levin
a year ago
Derrick and his team were awesome! Starting with diagnosing my 2005 Toyota Prius at no charge, making room in the schedule to work on the car earlier than expected and then replacing the hybrid battery which is working great!Service: BatteryService: Battery
Michelle Diaz
7 months ago
Came here after the Pep Boys in Union broke something in my car. Prospect auto is honest, reliable, and professional. The only place in NJ I ll go to for car repairs.
Sarah Holden
3 years ago
So glad I found these guys. Best mechanics. They are honest and trustworthy, and have proved this over about 4 visits over 3 years. They go above and beyond. They don't do work that is unnecessary, but do excellent work. They communicate very clearly on your car's issues even when you can tell they're busy. Before I found these guys I went to a another place bc I had received a coupon in the mail. Brought it in for an oil change and was told I had TONS of work to do on the car. That's when I thought to look up the reviews and how I found this place. Took it to Prospect and they looked at it and almost none of that stuff was needed. Since then they have consistently been reliable and honest. I highly recommend. Dave and Derrick great, but I'm guessing the ownership just fosters a culture of honesty, which must be good business because it builds loyalty.
Dave Lopez
2 years ago
Just got my 2002 Hyundai Elantra back from the crew at prospect Exxon. They did a fantastic job fixing it up. It s running way better than it was before and being that this is my commuter car that makes me very happy. I d give this place 6 stars if I could. I d recommend anyone in the area with car issues go to them for any work needed. Very satisfied.
Maria Stolz
4 years ago
Derek the owner is a amazing , knowledgeable mechanic. Very honest and dedicated.He repaired my Nissan transmission just amazing! Car is riding better than ever.Love this place. Don t trust anyone to repair my car but Prospect Exxon West Orange, NJ
Matt Pesci
3 years ago
This is the closest Exxon to my home that has had reliably competitive fuel prices since I moved here. Additionally, the mechanics working in the shop here have an excellent reputation on town social media. My few personal experiences using them have been very positive. Their prices seem reasonable, they seem to know what they re doing, and the five techs and the gas attendants I ve dealt with directly have all been very easy to talk to and work with. When I need a local mechanic or it s time to refuel, these guys are my first choice.
Leah Melamed
4 years ago
Derek, Greg, Mario and Dave provide great service with integrity. Once you are a customer you do not feel like a number. I recently purchased a preowned vehicle and as a courtesy to me as a long standing customer they evaluated the vehicle at no charge. I highly recommend them as mechanics and fair and honest customer service.
Alex Leopold
2 years ago
I've had Derrick and his talented team work on both of our vehicles for several years now, they are knowledgeable, professional and always competitively priced. Make sure you schedule in advance as they have many loyal customers.
Livingston Subspecialty Group
7 years ago
Derrick was great. I brought in my Mini Cooper which had a slew of power issues on the low end and high end, along with some other minor things. Found out the dealership had screwed some things up a few months back. He was very honest in his diagnosis and charged me a reasonable price. I'll be going here from now on for any issues.
John Park
2 years ago
Would absolutely recommend this place. Derrick and his crew have expert knowledge and are very professional. I would recommend calling ahead to make an appointment as this shop is extremely busy (very popular!). This place is more a great all-around mechanic shop that happens to sell Exxon gas vs the other way around.
Abhijith Jayakumar
2 years ago
Really good service from knowledgeable staff. They took my car for a drive to inspect and within minutes identified the problem. I had to remove a star because they were quite pricy offering. Otherwise, would absolutely recommend their service
Jill Jeszeck
10 months ago
The work is thorough and we have been very happy with the service we have received here. Personable staff, place is very clean, will be back!
Taila Schluter
2 years ago
These guys are great! Had my car in there recently and am rather pleased about it. Bunch of great people that knew what they were doing. Give them a try!
Dee Cunningham
9 months ago
They took the time to actually find the root of the problem and address it. I am so grateful and excited to have my car fixed!
Lauren Desiderio
6 years ago
I went to this gas station many times and I went to get $10.00 of regular, as I was in a rush and gave the attendant a $20.00 bill in advance as I explained I was in a rush and needed to leave immediately. However the attendant never gave me my $10.00 back. I called immediately after this took place and spoke to the manager who insulted me over and over and stated I should have been more careful. I also asked for a receipt which the attendant did not give me either. NEVER GO TO THIS GAS STATION. WORST CUSTOMER SERVICE I EVER HAD IN MY LIFE!!! Not only was the owner rude to me and insulted my intelligence, but he hung up the phone on me. Don t give them any business. Plenty of other gas stations who would listen and not be rude about the situation. Why would I make up a story about a measly $10.00??? Avoid this station at all costs!!!
Edwin Kim
7 years ago
If you're looking for a mechanic who is technically proficient, honest, and has great prices, go here. You won't go wrong.HONEST. After I moved a few years ago, I ve been looking for an honest mechanic that lives near me. I ve tried a lot of different places and I ve literally caught each one of them cheating me. In my opinion, the problem is that it s just too easy for mechanics to claim work that s not required or charge for work that they didn t even do. It s just low-hanging fruit. So it s really hard to find an honest person in this industry.Recently, I found Prospect Exxon and these guys look like the real deal. Time will tell if I am right but they seem like good guys you can trust. (eg. I requested brakes to be replaced and they insisted that it was unnecessary.)GREAT PRICES. Unlike others, I go through the trouble of comparing prices by going through old invoices. (I know I m anal.) Prospect s prices are really good. Actually, I think they might be too low; they can raise their prices a little bit. (I know this comment might hurt me but I like to be honest and tell it like it is.)One thing that they might change is perhaps their oil change prices. I only checked for synthetic but Prospect had one of the highest oil change prices, even higher than some dealers. I m guessing that this is the first and sometimes the only thing that some customers look at when comparing mechanics. So a lot of prospective customers might get the impression that Prospect is very expensive when they are not all.I know a lot of mechanics take a loss on oil changes and they make it up by pushing repairs. This is shady so I don t think they should lower prices to $30 but perhaps change it to $60 like other places, even though they are using much better oil (Mobil 1).QUALITY. I haven t had enough experience with them to make a true definitive statement (about 1 year). But they seem like they know what they re doing, they get things done right away and they seem pretty organized. One thing that gets me scared is that they are so busy (I guess word spread about them), but they still seem to be sticking to their original good service.One thing impressed me on like my 2nd visit. Prospect saw that my tire valve caps were missing and put on new ones without asking. Didn't even put a note that they did it. Pretty impressive, no?
Nancy
4 years ago
Derrick and his team, are friendly, honest, knowledgeable and will take time to explain why a repair is or isn't needed. Fair prices also. Highly recommend!
Tim Tim W
12 years ago
These guys know their stuff! Derrick (the owner) can also do work on high performance cars. Not many shops around here are capable or knowledgeable enough to handle anything more than your average commuter car.
Michelle Hall
5 years ago
The people are SO nice and friendly! I got my car worked on here, the guys were honest, didn't they to push extra stuff on me and they were quick! Go here, you won't regret it!
Edward Nugent
4 years ago
Excellent service center. Very capable of diagnosing a problem and properly fixing it. Pricing is fair and no BS. Would not hesitate to take my car here again.
Yarin Kirchen
3 years ago
been using propsect exxon for years. absolutely trust them with my cars. local community mechanic that is highly trusted by many. I'm a car nut and diy mechanic. prospect Exxon is my place to go.
Mark Ludas
6 years ago
These are greatest car guys I have ever interacted with. They're helpful, considerate, knowledgeable, and honest. After one visit, I became a regular customer.