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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shaina Panos
4 days ago
Gabe was an absolute professional and pleasure to buy from. He was knowledgeable, patient, and helpful in finding the right vehicle and with the features I wanted. When my ideal vehicle wasn't available, he was able to find me one that was close and with upgrades, but really maintained a fair price given my ideal vehicle wasn't there on site. The buying process was very streamlined (as we know that can take a long time!) but he expedited the process as much as possible and I was able to walk away with an awesome Acadia, better than what I had thought I would get and within my budget. Thank you to Maxon Buick and Gabe!
Jenny Ruiz-Beltra
2 weeks ago
My daughter and I are extremely satisfied with Santiago, Felix, Dino and Luis. They exceeded our expectations. They really went above and beyond to help my daughter get the deal and car she needed and wanted. I will nightly recommend Maxon to my friends and family and anyone looking for a great deal and awesome customer service.
Christin Martinez
a month ago
After being in recent incident I was in search of a great deal and a great used vehicle. Santiago was incredibly informative and understanding of my needs. He was also very patient to run through the warranty. I am personally super impressed that I stopped in at only one location (during my search) and decided to purchase same day. That definitely says a lot about the quality of service!!
Vitali Rytvinski
3 weeks ago
Did I do something wrong to you? I have second negative review with you guys. I did an oil change at Maxon GMC in Union. Then I noticed something wrong and went to check oil level in engine. Look on the pictures. How did this .. happen?
We Got This
4 weeks ago
Maxon has such a wonderful, kind, & knowledgeable team! We had such a great experience buying a car from them!Jorge helped us and from the start he treated us like family. He was very caring, compassionate, and worked with us to find the perfect fit for our budget. We are so grateful and will definitely return in the future for our future purchases. We highly recommend Maxon to our friends and family and to anyone looking for a hassle free buying experience!
Keairah Barnes
2 months ago
Jorge was the best! Very welcoming and took the pressure off of purchasing a new vehicle. He creates a very comforting space to make the best decisions. Never experienced this at any other dealer. I didn t just feel like another customer walking in. Or like someone was walking over me for their personal benefit. I appreciate him for his help. I even took some cards to recommend to my friends and family. If you come here ask for Jorge. Or just look for the worker with the biggest smile
Wadiah
a week ago
I went in for an oil change, my car was immediately assessed for wheel alignment, which I did NOT request, that came to $199, plus oil change $69.99 ;I was not expected, nor plan to pay $252 for going in for an oil change. I did not appreciate the up selling of additional services, it felt like a scram/ trapped.
Rizzy B
2 months ago
As I went to purchase my second GMC SIERRA my sales Rep JORGE VALDIVIA was excellent very knowledgeable and professional i would recommend him to everybody. Thank you Geoge for everything. RB
Frank Costa
7 months ago
Always a pleasure working with Gee and the team over at Maxon. They make everything easy and smooth. They knew I had to be at a party so they had everything prepared for me when going to pick up my new car. They are accomdating and will do their best to meet your needs. This is my 2nd vehicle from them and I would highly recommend the dealership to anyone.
Rui Reis
6 months ago
If you want to buy a GMC, Maxon is where you will find the best deals! Ask for Chris VanCooten or Felix, and they'll help you! Awesome guys, amiable and knowledgeable.They explained everything and did everything to their ability to work us a deal. We even got a warm hug from Chris, which is unusual nowadays. We felt loved.
Renee Fletcher
a week ago
I was initially happy with my experience at Maxon until my truck I bought in September started with intermittent vibrating and shuttering at low speeds. That s not the issue things break and I get that. The issue is I had two mechanics look at it both telling me the same thing. The torque converter is bad and the transition fluid had been changed with an additive put in. They could tell by the smell. Telling them that this was probably a known issue and an additive was put in to limp it along to sell it. Beware!
Lynda Jones
3 months ago
It seems that, they are doing a brand-New Thing, at this establishment!!!! The customer service is Gold Star. I accidentally left money on my seat on two occasions and each time it was still there after my car was serviced. The gentleman who checked me in was professional and I would say an asset to the company, very courteous, I was pleasantly surprised. Once inside Beeno was as usual his pleasant helpful self, what a joy. All of the service guys are very nice. The young lady (cashier) is always pleasant as well. I have forgotten her name she has salt and pepper hair with braids she is very lovely as well. Not to in love with my car anymore but you guys gave great service, have a happy holiday see you in the New Year.
Albert M (Al)
5 months ago
Maxon GMC dealer - see salesman Jorge V he is the best, he is very friendly easy to work with and very helpful all the way through the entire process. This is the 2nd vehicle I purchased with Jorge. I greatly recommend on working with Jorge he is an exceptional salesman
Ana Virginia Parra Reyes
2 weeks ago
Excellent Service and real great People. Omar was very friendly and willing to help us. We are very satisfied with the customer service and support and very happy with my new car!! 100% recomendados!
anne dunleavy
2 months ago
I recently purchased a used Terrain from Maxon and I must say this was the best experience at a car dealership I've had in many years. Our salesman Santiago and his manager Felix were wonderful. We barely waited on our first visit and again when we picked up the vehicle a few days later we were in and out in less than an hour. I love our new vehicle and I would highly recommend Maxon in Union and be sure to ask for Santiago.
Michael Erickson
a week ago
I called last week to schedule and go look at a used car that was on their website; after scheduling the appt I was called back and told they weren't selling the car because it didnt pass inspection. I appreciated the fact that they called me; however why post if before the inspection? Not that big of a deal at the end of the day, i just appreciated they called me.On the flip side of that, Sunday night I was searching for cars, and found a car on their website that we wanted to see. Monday morning I received a phone call from Lexus to set up an appt. She told me to hold on so that she can make sure that the car is actually on the lot and available. After a few minutes she picked up told me it was, and we scheduled the appt for early evening. Once we got there; Omar met with us and did not know what car we where there to see. When we showed him the online photos and info from the website, he looked it up and told me that was the same car they said was not available from the week before. Why would you have cars that are not available on your website? Especially after what happened the week before?I took off work early to go there with my daughter. Do your diligence when you schedule an appt and make sure the car is there before you go.
Lesslie Herrera
4 months ago
I was finally able to get the car of my dreams since I was a girl gotta thanks to Jorge for being an excellent salesman, super friendly, understandable and professional in what he does. Highly recommend at MaxonGMC!!
Juliana mendez
3 months ago
Jorge is absolutely amazing !! This is my 3rd time leasing with Maxon Buick GMC and the service is exceptional! Jorge always goes above and beyond to get the best possible deal for his clients! I highly recommend this dealership and staff!From,A very satisfied customer
Danielle Tornabene
8 months ago
If I could give 10 stars I would! I recently purchased a GMC Acadia from Gee at Maxon dealership. I had a wonderful experience from start to finish. Gee was extremely helpful from the minute we walked in, he was friendly, patient, and easy to work with. I didn't feel like he was playing games like I usually feel in other dealerships. I told him where I needed to be in my payment and he made it happen while also being transparent from the start. Terry was also very nice, he was informative and helpful at the end during the financial part. When I picked up the truck it was all ready for me, cleaned and full tank of gas. Gee took his time to show me every feature of the car. I will definitely be recommending Gee and this dealership to all of my friends and family! Thank you Gee and every one at Maxon dealership!
Dan Larosa
4 months ago
The service was outstanding here! Omar was amazing in helping me find a new truck. This was one of the easiest car buying processes i have been through. Felix was great in finalizing the deal! Overall an amazing experience! Would def recommend to everyone!
Hayley Yandoli
a month ago
Michael, Santiago and the rest of the team made my experience easy and stress free. They answered all my questions and gave me all options for consideration. This is the second time I have leased a vehicle with Maxon and highly recommend this dealership.
Meron Rubinowitsch
7 months ago
Maxon Buick/GMC came through big time for me. They were able to pull off a great lease deal in these difficult economic times. My salesman Nicholas is a seasoned pro and doesn t pull any punches. He will do his best to get you to the # you need To be at as he did for me. The management staff (Felix & Anthony) are nothing but professional and extremely hospitable. Def stop by here before you close a deal anywhere else. Thank you Maxon
Noel Chagas
a month ago
Came in bought a certified pre owned from Jorge! The process was easy, honest, and painless. Jorge and Terry were both professional, will definitely be back for all my car needs
Jacquella McGee
a month ago
I received excellent service from Jorge. He even took the time to come in on his day off to meet with me because I didn't want to wait another day. I certainly recommend you ask for Jorge when going to Maxon Buick GMC. Thank you Jorge!
Brianna Ostrander
8 months ago
Had a great experience purchasing a new 2024 Buick! Worked with Chris who was the absolute best! He made this process smooth and easy! Highly recommend coming here if your looking for a car! This is my second lease with maxon and i will be back again! Thanks Chris and Felix for helping me out !
Ivette Ocasio
5 months ago
Words can t describe how amazing Jorge at Maxon was in helping me with my car purchase. He was patient with me, answered all of my questions. And most importantly he was honest with me throughout the entire process. I m glad we were able to work it out and super excited out my new purchase. Thank you Jorge.
Jason Johnson
a month ago
Everything was 5 stars.. I never felt pressured to purchase anything. I was given complete transparency on the process and was able to buy a vehicle of my choice with the features I coveted with no issues
Adriele Vazquez
10 months ago
Absolutely in love with my new car! Gotta say, being in the customer service industry makes it hard sometimes to find an employee who not only enjoys giving a positive experience but also goes out of their way. Jorge from Rt 22 was exceptionally amazing. He went above and beyond to make sure he could make my dream come true. I am so happy to find a dealer and a sales representative I trust and can count in. I'll certainly be back on the end of my lease to see Jorge again!
R Salermo
10 months ago
I walked in and was treated like family. I was helped by Gabe Senkiw. He showed me every vehicle i asked about and answered all my questions without hesitation. And when it came to pricing, they blew everyone out of the water. 100% trust in Maxon.
Bence Kovacs
8 months ago
Got my battery replaced because of a faulty update on my (brand new canyon) which I only had for 2 months. Once I picked up my truck from Maxon Buick I ve got my truck back all dirty.. driver side door panel all kicked up with dirt and dust, driver seat all dirty (dust everywhere) not happy at all!Also when I bought the truck Nick was my salesman who was really nice at the beginning. Until this moment, when I wanted to reach out to him about this battery issue that s happening to my brand new truck. I ve tried calling him, texting him even left a voicemail no response! Clearly you re only cared about until you give them your hard earned money, and buy the car and give a nice review. Not happy at all neither with the service of the dealership giving me my truck all dirty neither the communication..