Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Viviana Luisa
3 weeks ago
Got an exterior wash, paid $22 and left with water marks all over my car, my trunk door still dirty, and red lint all over the car from the towels they used. Lady at the front desk unprofessional.Edit: Uploaded 3 more pictures. Spoke to the owner, does not take customers concerns seriously. Asked me if I had a receipt to verify how much I paid because (in his words) it s impossible that you paid $22, you must of gotten a full wash and interior I did NOT get any vacuum, or wipe down of the interior. I asked for an EXTERIOR wash, was charged $22 not $11.99. Unprofessional front desk lady never gave me a receipt. No cars were there when I got there, no cars were there when I left. I have no problem paying whatever they charge as long as it gets done correctly, especially when they are not busy, they can take their time. I was in no rush.I have a Tahoe and it s a pretty big car, I 100% understand if they upcharge for bigger vehicles, but even with an upcharge the car was not cleaned properly. I had to hang up on him, it seems like any comments made about the quality of work is an inconvenience to him. He offered to give me another wash, I did not care for another wash, with the way he holds himself and his business I will not put myself in a situation where I might have to deal with his behavior in person.
Michael Carmine
2 months ago
It was my first time there. For the price, I don't feel the interior was as clean as it should have been. I have been to other places, for the same price, that do a better job on the inside.My center console was not clean. My interior of the doors were still dirty. No armor all anywhere inside the vehicle.The exterior has water stains on it. Not a good wash at all.I don't think I would go back. For the same money, I can go to Car Wash and Beyond and have my car practically detailed.
M C
5 days ago
I got my oil change today and that was fine. Also added the car wash. Man! As soon as I sat in my car...the smell was atrocious!! They probably used an old rag or didn't wash the clothes very well. It smells so bad that I almost vomit. Also, they said they wipe the interior, you could still see the dust in my dashboard, especially the further part closer to the vent. I had to clean my interior car when I got home to get rid of the smell!!
Michael Rogers
3 weeks ago
My experience with ultimate auto has been a pleasure for past 15 years. I have found staff pleasant, service timely and price fair. This is a positive when this area is somewhat limited with no walk in permitted appointment driven and pricy without the personal professionalism extended to customer.Best of continuing luck.You valued customer.
Meg Wagtowicz
3 weeks ago
I went yesterday to get my car washed, not only was the lady at the front desk unprofessional and eating in front of me, i felt highly uncomfortable by the workers. not just one, but multiple of them kept coming close to me and looking at areas of my body that i do not respect. i was honestly scared. no woman should feel uncomfortable getting a simple car wash done and be afraid that something may happen. for the price i paid, not only did i expect good quality, i expected a comfortable environment.
Sean Velez
a week ago
I've been coming here for a year or so, and every time, I've had nothing but a good experience. Never did anything outside an oil change, but with the services I've received, I had no problems. It's right around the corner, so it's convenient for me, and the atmosphere is very homie.
Jersey Jersey Boi Boi
2 months ago
Went on the 14th and had scratches on the bumper when car came out. I got total denial from the "manager". The sister of the owner was there and talked to me and was nice. Owner showed up and she talked to him and he couldn't even bother getting out of his car. The "manager" and owner are not meant for working with the public. They took my number and I got the old "we will call you". Today is the 18th, no call. Not like I would bring my car back to them. They do not use air hoses to blow out the water so when you drive down the road you will have streaks. Hopefully that will be the least of your problems on your visit. I do thank them for sending me across the street for a better car wash and a pleasant experience. In response to your saying you were not told I spoke to the sister of the owner. The owner pulled in and I spoke to him with the sister. It may be "brushless" but you use power washing on the car so there is the wand and the hose going around the car. And the brushes as soft as they may be are in a wooden or plastic block with a handle so to say scratches are impossible is absurd. I hand wax the car I know the body and no the scratches were not there. Glad to see you stand by your constant denial. Good business practice. Good luck in the future. Beware of any place that says scratches are impossible at their place. You know it will not end well for you.PS - the sister brought me in to talk to you while you were eating your macaroni salad, so to say you were never told - WoW.Hope the macaroni salad was worth a customer.
George Svenson
5 months ago
I thought this place would get better when it changed hands but I think it got worse. Today my oil changed was done quickly as always but my upgraded wash was horrible! I have a black car so all of the missed spots around the car were easy to see. The windshield, windows and side mirrors were still dirty. They didn t even wipe down the interior part of the doors. Very disappointing!
Ayre Stoner
3 weeks ago
The guys here do an unbelievable job! Awesome car wash and full detail! I highly recommend these guys! Staff is super friendly too
John Janischek
3 weeks ago
I showed up with bird s*** on my window, I left with bird s*** on my window. They did not vacuum under my car seats or my mats, they were left still muddy. They forgot my tire shine. Very unsatisfied.
Marissa Vega
11 months ago
The new owners ruined this place. I went for an oil change and a car wash it came to $105 because I added my mats being washed (paid extra for the back) and added my trunk to be vacuumed. After my oil change they drove my car around there was a line so they put it in park and left it after about 25 minutes I went to see where my car was. It was still in park on the side of the building. Other cars came and went right around it. I said something and it was eventually brought through the wash. Since I was there for an hour and a half (my car was taken right away for the oil change so there was no wait) I left immediately. When I got home I looked in my back and my mats were not washed, my trunk was not vacuumed and the car looked like nothing had been done to the interior. WORST CAR WASH I HAVE EVER HAD. Do not go there. I wasted $105 for nothing I have to bring my car someplace else to have it washed the right way. Silver Bay Car Wash does an amazing job. Go there instead trust me. They took from me something I ll never get back time. Wasted for nothingService: Auto interior vacuuming
Michael Lombardi
8 months ago
Just left after getting our car washed. Couldn't help to notice the attention to detail given in the wipe down. I mentioned this to whom Id discovered is the new owner, Jeff.In addition to the quality service we met a local business owner who cares about the service provided. Prices are reasonably affordable. We'll be returning for for the express detailing priced at $150. Nissan wants $400.Hey Jeff we'll be back. Till then all the best!Services: Vacuuming, Auto interior vacuuming, Car waxing
S N-M
6 months ago
Decided to get a nice interior detail/car wash on my suv on a nice day, and found this place to be in a very convenient location. The guys did a nice job vacuuming my Explorer, especially since I had loads of dog hair in it. My vehicle came out very clean inside, and out. This will be my new go 2 place for a detail, and car wash.Services: Auto detailing, Vacuuming, Auto interior vacuumingServices: Auto detailing, Vacuuming, Auto interior vacuuming
Mia
5 months ago
It was a good car wash and items available inside were also good but make sure they actually do all the services you pay for!
Troy P
4 months ago
Went here for an oil change left with a massive oil leak brought my car to Mavis down the road to find out there never screwed my oil filter in correctly. Mavis not only did it for free they refilled my oil as well for free! Do not go to this auto spa
Marisa Gonzalez
5 months ago
Very disappointed paid for the ultimate wash and I get all the way to work this morning and realize NO tire shine!!! Also my center and cup holders were all dirty not even wiped downThank you for your quick response I ll deff be back within a few weeks for another wash ans will ask for Jeff!!
Chris Gains
5 months ago
They missed their mark. I got the ultimate wash which includes everything. Dashboard wasn t touched, mats weren t touched as well, still dirt on lower part of car, windows are streaky. One and done
Guy madsen
7 months ago
I recently found this quick oil change & car wash. Ive driven by lots of times, but never stopped in. I found the new owner Carl really friendly & helpful and i had both a oil change & car wash at a very fair price ! Ive been back several times since....
Michael Robertazzi
5 months ago
Always great for a quick wash or the works. Oil changes andDetailing too. I just had my interior done in my old S10 pickup. They did a nice job. Looks great. I also had the oil changed as well. The people there are always friendly and hard working. They do a fine job. They also give you a card they'll stamp each time you pay. The tenth wash will not only be free, but the complete interior and exterior service. They're also getting ready to start the pay per month and go as many times as you like. Can't wait for that to start. I'm sorry they're not able to do my Corvette since it's too low. I however always prefer washing all my vehicles myself, but it's tough for me especially in the cold weather. In a pinch, it's always great to go there.I would've added that they were a great deal at $6. for an exterior wash.It was increased to $7. last year.Now it's been increased to almost $12.Actually, what hasn't gone up in the last two years?Thanks Biden, you did that.
Brittany
11 months ago
Hello, I am posting this review as I was very upset. This is the second time that we have been there. The first time was with my husband's car and today with my car. The last time that we were there, the young lady and older gentlemen dried my car. It was a very pleasant and friendly atmosphere with everyone speaking to us today, it was very uncomfortable. There was a younger kid with a winter hat on that was very rude. Had an attitude the entire time that we were there. The young lady that was there that did our car last time was working on another vehicle. I did not want to make a scene but it got to a point where I had to ask the young lady if she could please redo my windshield and my dashboard again. I don't usually post these reviews but it's definitely disturbing because the last time the atmosphere was wonderful. Everybody smiling everybody getting along and here comes this young kid. If he doesn't like his job, maybe he should find another one at this current time. We will be holding off with getting our car washes there unless we see the same staff that we saw the first time. I'm sorry and hopefully the owner will get this message and make some staff changes Thank you Britt and Joel
RJ
a year ago
Staff was very friendly and wow was I thrilled with the outcome of the experience. Really nice to see them using compressed air as part of the drying process. I felt very satisfied with the time the crew spent on my car. I finally found a car wash that shows great pride in what they do. Great job to all the staff. See you soon!
Don Avo
5 months ago
Omg took my car their for the first time paid $32.00 my car was like i just came off the showroom floor literally Jeff & his Team are amazing not one dirty spot anywhere on & in my car, i gave them a $20.00 tip well deserved, the 2nd i got back home took my wifes car same package again & ill be coming here every time & 1000% telling friends and familyServices: Scratch removal, Polishing, Vacuuming, Auto interior vacuuming, Car waxing
Marlene Welsh
a year ago
Best wash my car has had in awhile. They truly pay attention to details. One of my issues with car washes is that my rims never get touched or barely rinsed. I met the new owner (Jeff) and spoke on the rims and he assured they clean the rims. My car looked amazing inside and out. I definitely recommend Ultimate Auto Spa Car Wash.Services: Polishing, Vacuuming, Auto interior vacuuming, Car waxingServices: Polishing, Vacuuming, Auto interior vacuuming, Car waxing
Hungry AsianBoy
6 months ago
Opted for the extra service but did not get what I paid for. I could have wiped the inside windows and door jams myself. I have purchased the $18 car wash that includes outside, vacuum, window and tire clean.
Rich Demczyszyn
3 years ago
Took my car for an oil change and they don't have filters. How do you not have filters when that's what you do!? I was told to come back next week to see of they have filters by then. Do yourself a favor and DON'T WASTE YOUR TIME!
OBEY YAH
5 months ago
The owner Jeff rectified the situation and I m grateful for his perseverance in making my experience better.
Justin Smith
8 months ago
I came in for a car detailing service today, Mike and Jeff did an absolutely fantastic job at a reasonable price making sure every little detail was perfect, they're super nice and welcoming would highly recommend and will be coming back!
Keramat Bozorgdoagoodivshali
11 months ago
Extremely terrible service and totally lie about the service that they advertise in their menu. I asked them that I want my car to be completely clean from inside and I showed them the area that my baby threw the food and they said do the Ultimate wash . I paid more expensive one plus $10 tipThey just washed my car like all other cars that choose the basic wash. Terrible customer service and I had to clean my car by myself. I won t ever go to this place againServices: Polishing, Vacuuming, Auto interior vacuuming, Car waxing
Aladin Nasser
a year ago
Just had my car detailed recently. The staff was amazing. This was my first time here and I have to say my car came out looking amazing. I will definitely be coming back for another detail and wash.Services: Polishing, Auto detailing, Vacuuming, Auto interior vacuuming, Car waxingServices: Polishing, Auto detailing, Vacuuming, Auto interior vacuuming, Car waxing
Calvin Rogers
a month ago
Everything on my truck was cleaned very nice