Ascendance Truck Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victor Mercado
6 months ago
Bob that answers the phone in the service department. Conducts his job very unprofessional. Not one not two not three, but numerous times he said stuff to me just to get me off the phone. Said that he will check with his technician and call me back and never call. Said he will give me the part number and a half an hour and never called me back. I asked him about the bill He lied to me and said that the boss looked over it and it is what it is. Which I was told by Vincent. Earlier that day that the boss was on vacation and would not be able to respond to me immediately. Mr BOB is not doing his job. Why even answer the phone if you don t wanna communicate the right way with the people. To whoever owns this business, Mr. Bob is a major red flag on conducting business with customers. I ve been communicating with him over a month and every time it was terrible communication. Vince is pretty reliable and does his job pretty good in the service department.

  George Marrero
a year ago
A wonderful truck and repair facility along with new trucks. For sale for modified

  Shawn Conran
2 years ago
I wanted to let the company know that Paul in your Parts Department is amazing to work with. He is always ready to assist me with anything and EVERYTHING I need. When I'm not sure of something, he faxes or emails me lists and diagrams, etc. He gets me my parts in a timely manner all the time. Paul is knowledgeable, friendly and hard working. People are always posting negative things and never positive. I felt that it shouldn't go unnoticed of what an amazing employee you have.

  Abhishek Sheoran
6 months ago
Very nice and kind staff. Did everthing before expected and on point.

  jason osorio
a year ago
Was looking for a fitting. And everyone went out there way to help me out !! Thank you again !!!

  Aaron Smith
6 years ago
You need parts they're better than the competition. Great hours to boot! Hell you need a FTL part they very well may have an equivalent...theres a lot going into it call and ask. Parts is the highlight is my point.Service (not customer service they're all friendly) is not good. I wouldn't recommend them. Unless it's warranty work and even then you gotta check the bill and don't bank on speed. There's a reason their lot is overfull.Sales can't speak too.If you have a choice for service work....there's better places. If you need parts give em a ring.

  Mountain Man
6 years ago
This is a great place to go and buy a truck or to sell a truck or to trade in a truck they have restrooms and the restrooms the toilets flush and they use water unlike a lot of new places that don't use water and have the tendency to stink if they're not cleaned every couple of hours they have a waiting lounge that has a television and their customer service reps are excellent all the new trucks come with new tires and not recaps like some places that's pretty awesome and you can get a variety of different colors you can get a stick shift or an automatic or an auto stick 10 speed 13 speed 18 speed just about any speed that you want you can also custom-order you can have larger exhaust systems put on it or smaller exhaust systems I have yet to see anybody out of there come out of there with dual exhaust or glass-packs or anything like that but that's kind of hard to put on a truck anyway and they know they don't make Spinner rims for their tractors even though I think that would be really cool I saw one in California once but they do have a lot of chrome available

  Trucker L
4 years ago
Terrible customer service, I took my truck in for service. Needed to get the ERG cool fix on my 2007 international i9, and a few other things. They kept my truck for two weeks & half and it still wasn t fix. So I took it back & they kept it for another week. After getting it back. I still had lost of power. They charge me under 10k. Worst Shop EVER don t wast your time and money by going there!!!

  sheldon smith
3 weeks ago
Treated fairly on price

  Royan Morris
a year ago
My truck broke down on Thursday, they diagnosed on Friday and had fixed on Monday . Jessica was my advisor and her communication was excellent along with her overall customer service.

  Timothy Stewart
4 years ago
They do everything they can to make you feel comfortable with the big purchase of buying a Truck we are a small beginner company And they made us feel like we were a big company I got an awesome price on the truck. Carol in finance and doug in sales Hunter should be very proud of their customer service 5 star.

  Jose Marrero
a year ago
Nice people on parts and service went buy anything make sure to get it right Acountin if off the hook 3 week waything for Refund

  george amey
a year ago
On vacation dropped 2022 International off for warranty oil leak . They told company be done by Wednesday went to pick up on Friday won t be done till Monday.

  Dominika Z
6 years ago
Need to improve speed of work and have truck ready like they said it would be ready in one day not in two days. I ve been overcharged with the labor work.

  Slim Shady
a year ago
I put my vehicle in to get fixed on one problem and it came out with a different problem

  lateef muhammad
3 years ago
Im the service manager at this Hunter location, and if you honest service, sales, and parts, then come by and check us out!

  Jason Williams
5 years ago
Very knowledgeable, and if they don't have the part, the can and will point you in the right direction!!!

  GARRY JORDAN
3 years ago
Anne is 1 of the best parts people I have the pleasure to work with in the last 35 years

  Junior fournier
7 years ago
Great service and awesome hours,, they stay open until 11:30 pm,, Parts dept, is open until 11:30as wel.. l

  Tom Rod
a year ago
Got parts and delivered them quick service

  Kirsten Rothlander
3 years ago
Bob and staff checked out my truck and fixed a couple issues very quickly! Thanks guys

  john michael 3rd
4 years ago
They where very quick to help me with my problem I had with the bus I came to pick up to tell me they where keeping it bc the engine light came back on !

  The Guy On the Couch
6 years ago
Great crew working there....always get my parts right!!

  PACARMONA59
5 years ago
Great place and service desk. They open at 0700 on Saturday. Thanks Hunter

  Ronald Reeves
6 years ago
I just purchased the 2013 International I took my truck there both times they was to call me back and they never did and I miss work need to work on calling customers back when they say they are

  Donald Walker
6 years ago
Rude people slow service overpriced was charged diagnostic fees of 250 + for 5 minutes for something that I already knew was wrong and needed to be replaced and not told of no diagnostic fees prior to

  Jeffrey Lester
a year ago
Nice dealership pleasant willing to help

  Gene Morris
a year ago
In n out guys we re cool

  Hector Ferrer
2 years ago
Good customer service and very friendly

  Jerry Newton
2 years ago
Great parts and service departments!!!