Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gothic Serpant-99
3 weeks ago
Lucky to have the kind of manager you do Auto Zone.. admittedly I can be not someone that s pleasant or easy to deal with when things are going rough and I wasn t blatantly disrespectful or rude. My emotions get away from me and your manager handled it with absolute profession and decency and you have a lifetime customers result thank you and once again I just wanna say sorry if I created any tension you really are good dude and very professional and you were definitely cooler ahead so I thank you and wish you guys well.
D Messiti
2 months ago
A girl's best friend. Andrew capped off my oil, added my fuel additive and changed my wiper blades all while being so kind and friendly. I appreciate customer service like this. SHOP HERE
CHRISTINE LAUMAN
4 months ago
I know nothing about cars. My car had an oil leak and I stopped in to AutoZone. A young man named Enzo helped me and he was amazing. He was patient and kind and gave me one of the best customer service assistance I have ever got. AutoZone is fortunate to have such a wonderful employee
E. Gem
3 months ago
A patient gentlemen help me . Hard to reach knowledge people appreciative of the help I reciced. Thank you Mel
Karly Wagner
4 months ago
On 12/22 Mike was very helpful in finding me exactly what I needed to help but a front plate on my car! Thank you for being so polite and professional!
Lou Morelli
3 months ago
Was helped by a very nice black dude named Mali(?)...who put my new windshield wipers on in the rain....Good Man!!! I'd go back there anytime just for him!
khousema
5 months ago
I used to be able to go to an auto parts store and get what I need for a reasonable price. AutoZone was going to charge me $50 for a length of fuel line that I found on Amazon for just over $10. I'd suggest looking long and hard before shopping at AutoZone.
Joanne Coffman
a month ago
Customer service with a smile! My battery replaced and installed (no charge!) on a miserable rainy day...thanks Rene!!
Jen The End
11 months ago
Went in for wipers and got the wrong ones after trying for 20 minutes to get them on in the parking lot. Husband went in to figure out the issue (it's a new car to us) and an employee not only returned the wrong ones, got us the right ones but he helped us get them on in the rain. Super sweet, super cute. 10/10 would recommend. ;)
Amy
10 months ago
I went in today for a new hubcap and the store manager helped me find the correct size and then put all the new ones on for me. I was so pleased and I will always recommend that store!! Thank you, Bryan!What great customer service!
Joseph Weeks
5 months ago
Bryan is awesome, saved us a ton of running around. Would go out of my way to come to this location.
Aneudi Segura
7 months ago
David W., provided excellent customer service today. I can from the Ventnor Plaza location looking for a part that was available after confirmed over the phone and after arriving to Ventnor Plaza I found out they don t have it. Long story short, David went above and beyond to help means end-up finding the part the EHC Store.
Vincent Nardini
7 months ago
Down the shore for vacation with family. Brian the manager and Noah the associate were super nice and friendly. Went way out of their way to help me. Way better than the people at the auto zone in my neighborhood.
Ann Riley
a year ago
I feel compelled to mention how impressed I was with Bryan from the Somers Point store. He was kind and very patient with this 81 year old. Twice, he installed car mats when the prior ones weren t secure enough. He helped me to replace them with sturdier ones. Not once did he show impatience with me. He certainly is an asset to your company!!
Ferdinand Bechtold
4 months ago
Great service. Right parts the first. Quality products.
Joe Doyle
11 months ago
I needed wiper blades for my VW Tiguan, so I stopped by Auto Zone in Somers Point. Most places no longer have a book for you to flip through in order to determine the proper blades for your car, so I went to the counter and they helped me. Stephanie showed me which blades would fit my car, and then offered to help me install them. I am so glad that she offered, because my car does not have the J-clips like most cars, and instead has these goofy adapters that you need to use. It took a few minutes to get them fitted, and Bryan (the store manager) also came out to lend a hand. They were able to get me on my way quickly, which was great because after seeing all of the clip choices, it would have taken me an hour or so to figure it out.Definitely great service, and I will not hesitate to visit them again when I need anything for my car.
Alex Kuhns
a year ago
Very good service. This is the only location I shop at or trust. They are very helpful, have the parts I need and even test/ replace batteries. I say this because other places I've been were extremely lazy and refused to even do the basics. Good crew. Good prices. Keep it up guys ...you're appreciated!
Fran Perez
9 months ago
This morning I needed to get power steering fluid for my daughter's vehicle. I am a woman and know nothing about automotive and definitely needed help. At Somers Point Autozone, a lovely gentlemen named Pedro quickly got behind his computer and found the EXACT brand for the car's specific needs and to help solve the problem of a slow leak. THANK YOU PEDRO and Autozone for having a store that's comfortable for a woman to shop as well as knowledgeable men. God bless.
Jane Lyons
9 months ago
I have NEVER posted a bad review but the lack of Customer Service is unacceptable!! Told me my Product would be in the Store the next day and of course it was not!! (Said, the employee dropped the ball) Reordered for next day pick up and AGAIN not in store. Told me I can go to another store and purchase it there!! UNACCEPTABLE, WILL NEVER ENTER SOMERS POINT LOCATION AGAIN!
Michael Mc Stravog
10 months ago
This Auto Zone is awesome, there is a mgr. Brian whose customer service goes above and beyond. He helped me with my battery that was given me trouble and would not stop until I was safely back on the road. I will not go anywhere else but here. Thank you for all your help Brian.
Lotus Begonias
7 months ago
terrible customer service. employees seem to have no knowledge pertaining to the automotive industry. i wasn't even acknowledged when i came in because 3 young employees were behind the registers, too busy chatting and on their phones. zero stars.
Koach Kathy
10 months ago
This store is always helpful and promptly gets you what you need. Today, the manager Bryan went above and beyond to help me with a headlight. Much appreciated.
Merritt Volz
11 months ago
I just left your AutoZone store on route 9 and Somers point I was on the road on the garden State parkway blue and upper radiator hose it took me quite a while to limp mode my van this far the people in the store were amazing they didn't have I couldn't find the right hose he called three other stores they called in advance they even called the Napa just cuz they knew I was on the road and I was trying to get somewhere these guys are great so if anybody has any questions the man I talked to send it was his first day here and he went way way above and beyond when he had to do to help me out and get me home this store is great you should thank your people who work here and your mom and other dollar an hour and they're at L signing off
Shana Smith
4 months ago
The first AutoZone to actually inquire about what I needed help for. I didn t even have to ask for help normally I do!
Christopher Walden
4 years ago
Friendly staff, always willing to help. I've never had a bad experience. The store manager Drew is one of the most down to earth guys I have ever had the pleasure to deal with. Scott, Steve, Chloe, James and the rest of the team know everything about that place. If they cant find a part, it usually is only a day away. Keep up the great work guys and I will continue to be a repeat customer. Sincerely thank you.
Vince Witmer
a year ago
I had an issue with my battery in my SUV (dead) and the store manager Bryan came out of his way to help me out in the freezing (9*) cold weather when I broke down. I was extremely thankful for this, and i highly recommend this store. Thank you Bryan !
John Russel
8 months ago
Friendly, professional, and very knowledgeable staff. Store manager was especially helpful. Highly recommend. Thanks
Wayne Hartford
11 months ago
I dealt with a very fine gentleman named ELUID. Helped me get the status on my check engine light & check my battery. Very nice job he did.Wayne Hartford
Gregory Rhoads
a year ago
Do Not Go To This Location in Somers Point! I hardly ever give a negative review, but in this case it is an Extreme Negative, because of the Stores Manager. She was Downright Hostile. I actually had to call the Regional Manager, in which she would not give up his name or number, which I came to find out, is pretty simple to get. He was very nice and apologetic. There seems to be a suitability issue with her. I'm not sure why she gave me such a hard time about it. There are plenty of AutoZone's in and around Atlantic County, I would go to any of them Except This One. In fact, in this case, Napa Auto Parts would probably be the best idea for any of your cars parts or accessories.
Jennifer Haughton
8 months ago
Pedro was courteous and knowledgeable. Thanks for assistance. Very appreciative and happy with Pedro s customer service.