Pardo Fleet Solutions and Pioneer Truck Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JB1 TRUCKING
4 months ago
Good customer service reasonable prices on parts. When I called would have had to wait a few days to get work done but overall a pleasant experience dealing with them

  angel martinelli
3 months ago
Not sure what to say, they didn't find what was wrong with my RV and they didn't charge me .....so.

  Vincent Salvo
a year ago
I brought my class A motor home in as an emergency. The radiator hose blew and I was on the road and needed to be somewhere. They were so helpful. Very knowledgeable, very courteous and very reasonably priced. I would recommend them highly Service: Auto water leak repairService: Auto water leak repair

  Scott Shane
11 months ago
This was my first time there. The staff were nice. So we will see how the service on my truck goes. So far they are all awesome

  L L
a year ago
Absolute worst customer service that I have EVER received. I tried to use this business. I have been trying to get a preventative maintenance appointment since May. Calling every two weeks. The business is non-responsive and bold-faced lies when they tell you again and again that someone will be in touch with you to schedule the appointment. How is it that an appointment can just not be scheduled? Or why won't you just say that you won't do the work? Thanks for wasting my time having me send over all of the product information and pictures that you requested back in June!!! Thanks for wasting my time telling me that the materials will be ordered and the work will be scheduled and then NEVER respond to any calls or emails. I will notify the OEM and share my experience as the OEM advertises that your business is the area provider of preventative maintenance. DO NO'T waste my time with a response to this review noting that you're sorry that I had a bad experience and you'd like me to contact info@pardo .....Too little, too late.Update: the response to this review is merely an attempt to save face. At no point were any supply chain issues communicated to me. When I finally received a response from the technician after multiple calls and emails, I was told that he would order the parts and contact me the next day to schedule the appointment. From that one and only response to the date of this review, I received NO FURTHER RESPONSE to any follow up calls or emails and certainly no indication that parts were on backorder. Nothing more than sheer poor customer service to this story. Instead of communicating to the OEM about back ordered parts, consider communicating to the team about customer responsiveness.

  Ryan Whitson
3 years ago
Incredible service. My RV's generator wouldn't run, and I was on a very tight schedule. They were able to accommodate and bent over backwards to make sure it got done on time. Walt is the man! Super knowledgeable and very friendly. I'd highly recommend this place and will definitely be coming back.

  Yadanis R
2 years ago
I'm giving 2 star because off the service they provide me starting with the road service had to wait a long time for the mecanic to show up! charge me a lot of money for a simple work not including what they olso charge me at there shop after that I'll say that is a spensive shop beside been slow on working your truck.

  Derrick Davis
a year ago
Dropped my tractor off mon 4-18-2022 for a radiator the shop guy scott said it would be done next day then i call next day he on vacation til thurs allen tells me. So my truck didnt get radiator work done until fri then im told i need a dosier for def fast forward trucks still in shop its tues 4-26-2022 claim their waiting on parts. The girl at front dedk doesnt know anything also. Oh and they over csked allen why were my parts for radiator so high i told him fleetpride had one for 800 he told me thats how they make their money on parts. Thumbs down shopharge for labor and parts i aService: Auto engine diagnostic

  Allen Willis
2 years ago
This company is absolutely amazing. I had several problems with my 37 Fleetwood Discovery. Problems that seemed impossible to find for me. They found all of them. They fixed ALL of them. I cannot think of a better place than Pardo s if you have problems with your RV or big size trucks. They are extremely knowledgeable, friendly and very professional. Thank you to Walt, Johnny, the amazing mechanics, and Kelsey and ladies in the front office. I ll be back in a month or so to have them repair a few other fixes that need to be addressed. Thank you again!

  C J
2 years ago
I paid a lot of money for a diagnostic but took my vehicle back because I didn't trust them to do the work. 2 stars because at least the ladies in the office were honest and kind.

  Veles Logistics LLC
4 years ago
Charged 3 times the Written Estimate, Didn't do One thing on the Truck. We Paid over $600 for "Estimate" Seriously, guy Wants 5 hours of Labor for Getting an Estimate Together. Beware, They Will charge you Labor Rate for Talking on the phone with you. Save yourself some time and money and find a Different shop. Highway robbery at it's Best.

  Justin Skacel
2 years ago
my truck here a few weeks back came in for a dpf cleaning as re offended from.another me hanic they said filters were clean and that it needed a nox sensor so I went with it afyer a bunch of delays and excuses finally get truck bacto costed more then repair was said to be then a week later same check engine light take it to my regular mechainc who said it needed the dpf in first place he removed them had them cleaned by an outside shop reinstalled and now truck is running fine no more check engine light waste of time and money coming to this place should have trusted the reviews left a email for shop manager before posting this 2 weeks ago and explained everything never heard back. So this was the only way to warn others to save yourself the headachService: Auto engine diagnostic

  Frank Boyce
a year ago
We have found that the people are friendly, listen & understand your concerns. Communicate with you on what is happening to meet your needs when possible.

  Anthony Clay
a year ago
Man they got'r done & me back rolling. Came out needed a part so got it the next morning & back to me a lil afternoon & put the part on. Great job & THANKS!!!

  Briana Pachelli
5 years ago
There pretty good, and pretty fast when it comes to dealing with Walt... Walt should most def be running shop.. he s the man.. idk who runs it now, but I don t like it, not cool..

  Charlie Fisher
5 years ago
Took my motorhome in for service... Got it back in worse shape than when I dropped it off and they blamed me, said it must've been that way when I left it . It was mint when I left it and now it needs substantial repairs. Avoid at all costs!

  Christopher Burke
a year ago
Very bad attitude not friendly at all . Sad to say we still gotta go thru this mess with unhappy people.

  Gurjot Singh
a year ago
worst service ever we placed service they gave us eta for 90 mints then we wait for 4 hours but then they told us they no tech to send

  dominic valentine
3 years ago
It was awesome great service and great people .....I will take my truck back there again ...

  John Johnson
5 years ago
Staff and mechanics are all ready and very willing to help me NO MATTER WHEN I CALL OR COME IN.

  Brandon Lee
3 years ago
Awesome trucks. Excellent customer service and understanding. Lucky to have stopped in.

  Francy
3 years ago
No wait with an appointment. Great service. Knowledgeable techs.

  Raymond John
a year ago
Too slow and non proffesional workers and horrible service

  Michael Moreno
3 years ago
Do not bring your vehicle here. They will overcharge you for everything!

  Carlos Salazar Jr.
3 years ago
Called them 20 times and never answered their phone Wow.

  Nifty 350d
a year ago
The customer service communication is bad

  John Coley
5 years ago
These guys are very good and efficient.

  Andrew Miles
4 years ago
Run away from this place. Bunch of incompetent scammers.

  Stanley Newkirk
4 years ago
If you need work done come here

  Bruce Shaw
2 years ago
Good service. Good folks.