Harbor Outfitters

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank Cullen
7 months ago
Went there yesterday for my birthday. Got 4 single kayaks for an hour and had an absolutely lovely time. Pops was the gentleman that took care of my group. Can't say enough about him, kind, understanding, personable, local guy and entertaining! I'm a bigger guy and he got me fitted for a larger vest and I had to try out 2 different vessels to find one that worked for me. After I fell out of the first one, not only did he help get the canoe back, but even dove in to get my flip flops that I thought I was going to lose! After another failed attempt he got me a double kayak (which worked much better), put a seat in the middle and helped me get on the water, comfortably and safely for the hour excursion! He even rode the golf cart out the yacht club to check on us (subtly, I didn't even notice, my aunt did) about half way through! He did all of this extra effort without a shred of disappointment or annoyance and even commended me for my persistence on trying after I fell in a few times. I felt like a valued customer and had a wonderful experience. Thanks Pops!

  Jeff Ramspacher
6 years ago
The staff was awesome. We did not schedule a lesson, but they still gave us a quick crash course before going out.They recommended a perfect time of 2 hours even though they could have made more money by just going along with our original request of 4 hours, which we could not have done in retrospect.We even had a problem with a boat captain in the marinea cursing in front the kids our family brought and the owner handled everything, even offered us free beer for compensation.Paddleboards we're perfectly sturdy and everyone who worked there was top notch.

  Stephanie Ottino
5 years ago
Picked up our kayak and paddles in the morning with no problems. In the first run of the day both paddles cracked in half while standing in knee deep water, clearly they were already broken. They charged us an additional $20 per paddle to get new ones. The owner was very rude and disrespectful when we returned the kayak in the morning.

  Dan Betz
7 years ago
We scheduled a morning stand up paddle board session and were told we would be call if the trip was canceled due to bad weather. We did not get a call and ended up standing around outside of the empty store front for twenty minutes waiting for someone to show up. One other person from what should have been a twelve person trip showed up as well, so I guess we were not the only ones to not get a call. Two days later we got a call saying the trip had been rescheduled for the previous morning and asked why we weren't there. The seem nice enough but poorly organized which does not lead to a good experience.

  Larry Frankel
7 years ago
The 2 Andrews, Drew and Andrew couldn't have been more helpful, friendly, and professional. They were extremely welcoming and easy to do business with.I definitely recommend stopping by to rent or buy your next kayak or stand up paddle board.Thanks again guys.L.

  Sawyer Ford
9 years ago
Take your business anywhere else. I'd give Harbor Outfitters a zero if it were possible. They advertise a kayak rental for $65 for the day on their website. I went to rent kayaks for the day and they told me "because of the kayak race going on, we can only rent to you for two hours for $50." What a load of crap. What does the race have to do with the amount of time I rent for? Whether I'm out there for 6 hours or three consecutive John Doe's rent the same kayak for 2 hours each, it's still the same amount of kayaks in the water. I'm assuming they think that because of the free advertising they are getting from the race, plenty of suckers will come rent kayaks and they can sting them for a two hour rental for $50. Don't advertise a price and then change your mind when the customer shows up.

  Rachel Geissler
9 years ago
Charged me $35(full retail) for beat up no name paddle that broke while kayaking. Didn't even look to see if anything was structurally wrong with it or that it had not been abused. Be Careful.

  Amanda
4 years ago
They were easily able to accommodate our group of 7 to go paddle boarding together. The staff was very helpful and friendly. We will definitely be back!

  abdur khademi
4 years ago
Jack was very nice and hardworking guy. He reached me how to kayak first time...He very concern about sefty too...They have free parking in front of office.

  chad schauer
5 years ago
Great staff. Nice sunset kayak trip in the Sea Isle back waters