Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James McMenamin
2 months ago
Return policy is insane. This is not a rag on the store staff. They were only trying to enforce corporate policy. Hey Tiff, if you read this, it's Jim from Pep Boys!

  BILL GATOR WURZ
8 months ago
They are Never to busy to assist the customer out !!No matter who it happens be..!!

  Jerry Bennett
2 months ago
Had my battery charged the staff are all awesome great customer service. Thanks y'all

  AbdulAliyy Ali
a year ago
Went there to purchase a part for my car. The staff there was very courteous and respectful. They were also patient in explaining the difference between the product I was looking for. They didn't immediately try to get me to purchase the most expensive part. Even gave me some recommendations on where I can have it installed and what I should expect to pay. I'm new to the area so I wasn't familiar with any mechanics down here. I definitely recommend them

  Anthony Scarlo
6 months ago
I gave it 5 stars due to that fact when I ask for the tool I needed to rent there was a women there who couldn't find it so she said Mr would you like to see if we have and gave me the 100% customer service and customer courtesy, you shoul

  perfect killer
7 months ago
Advance is a joke I asked a employee at the desk to price match a part from the same company and the same part number from auto because autozone only had one instilled and I need 4 so I call this dump to ask the guy that answer, has no manner or sense of customer service, he said they do price match and when I told him Brookline said no he changed he s kind I guess when I told him what he said the first time didn t match what he said the second time and he hung up.

  James Reed
9 months ago
I only stopped for some windshield washer solvent. It was pretty quiet in the store and the staff seemed less than thrilled to be there. I didn't have any issues getting what I needed.

  Richard Jankowski
a year ago
Terrible experience. I bought a part and paid for it online. Get to the store and it is closed due to a lightning strike. OK things happen. They direct you to the nearest store only to find out they will not honor the purchase because you were supposed to pick it up from there not here. What a run around. I'm just going to stick with Auto Zone from now on.

  Matt Samartino
2 years ago
Bad service, register worker was rude and left me in the middle of my transaction for something unrelated to my thing. Made me wait for 10 minutes when all I wanted to do was return a 9$ item. I don't plan on ever going back again

  Jim Hunt
3 years ago
One of my least favorite places to shop during the ongoing pandemic. I had a hard time getting the attention of a cashier, even though 4 employees were standing behind the counter talking to each other. When Miguel did come to ring me up, he wasn't wearing a mask.

  Pedro Colon
2 years ago
Very poor customer service. I Waited 45 mins to check a battery with 2 ppl in-store. Only to be told that if purchased had to return 6 hours later. Never mind the signs out in front of store that says battery check and installation.

  Garrett Santini
4 years ago
Had an issue with my engine coolant, and I went in here for help never having been in the neighborhood before. The cashier behind the counter, Miguel, told me exactly what I needed and even gave me a funnel to borrow to add it in. Great customer service!

  Mike Sica
3 years ago
Awesome experience. Had an issue with a battery and the guys on staff not only helped me, they also diagnosed for other issues. Extremely courteous and professional. Highly recommend.

  Tom Jefferson
a year ago
Came here for a single item, brought said item to the register. Was ignored for 5+ minutes. Put the item back and left, never again.

  Michele Mazur
10 months ago
Everytime I go there they never have the parts I need. So I started going to Auto Zone & they always seem to have what I need plus they go above & beyond to help.

  Mark H.
6 years ago
Went here because i needed a new radiator for my 1998 honda accord since the original one starting to spring a leak. The staff helped me in terms of finding the right part to install and was able to find out about my wifes car as well as to what here problem would be. The staff were fast and knowledgable on what we needed in order to fix both situations. High recommend this store when considering advance auto parts.

  Anthony Reed
3 years ago
Excellent and friendly service. Mike the manager had to go the warehouse for other business and picked my next day order up, so I'll be watching the EAGLES instead of working on my car. Thanks

  Paul Buzby
a year ago
Nice store, sadly they only had the most expensive batteries in stock, I needed it so I grabbed it.

  Grucha Killa
5 years ago
First time order from this store - ordered online serpentine belt for Toyota ,picked up next day ,half way Home i looked on the belt and rear diagrams show gmc trucks ,check number - wrong belt ,came back and asked what is this ? So clerk tells me " somebody had to pickup up wrong belt " so i asked " people are allowed behind counter to pick up their own online orders ? " No answer ,slamed belt on counter and hand it to me without one word- thanks a lot advance for " breath taking " shopping expierence

  R Kincaid
2 years ago
Excellent Customer Service on a Sunday evening!!! Called ahead looking for a part and it was waiting at the counter for me , when I arrived!!! Thanks again!!! Advanced Auto Parts is awesome!!!

  Maria C Marquez
3 years ago
They over charge me I send to buy a battery they like it was two 186.00 for a battery I think it s hi way Robery but the person who was helping me when there and bring to me

  john lassiter
7 years ago
Jessica was not much help. Very long wait on phone when I asked for mgr. I eventually hung up. Came and got a battery and had a great experience

  Jusin Helman
3 years ago
I gave it a 5 because of the man that helped me out. When I'm there next time if he's in that day I will ask him if I can use his name. He helped me get exactly what I needed

  Robert Huber (Iron & Eats)
5 years ago
Your standard auto parts store. Staff is very knowledgeable. Certain items do tend to be over priced though and you can find same products online for much less.

  Mark Deopp
2 years ago
Great service, had my order in less than an hr.p great job!

  Katie R
2 years ago
Oh soo sorry for the inconvenience of needing to buy one item during your business hours. The heavy set fellow is extremely rude!!

  Ari Rockefeller
8 years ago
Had a flat tire, but the fix-a-flat stuff didn't work. Had help from Matt on changing the flat and recommending a place to get the tire fixed. Thanks!

  Michael
4 years ago
Very fast. And also thorough. People were very nice. Even other customers. I would definitely go back.

  J Wilson
4 years ago
Excellent service and knowledgeable staff and told me how i could save money ordering online and pickup at store

  Keith Jackson
3 years ago
I shop at many Advance Auto stores. Always Happy with my experience at your stores. Helpful and knowledgeable staff.