AAMCO Transmissions & Total Car Care
4.4 (220)
353 E Westfield Ave, Roselle Park, NJ 07204
(908) 768-3248
aamcorosellepark.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
AAMCO Transmissions & Total Car Care provides a wide range of services including transmission repair, oil changes, and brake services. With a dedicated team of professionals, they ensure top-quality work and excellent customer service.
Services offered: Transmission shop, Auto repair shop, Brake shop, Oil change service.
AAMCO Transmissions & Total Car Care Reviews Summary
Pros
- The team at AAMCO Roselle Park is highly knowledgeable and pays attention to every detail when working on cars, ensuring exceptional service quality.
- Customers appreciate the dedication to excellence, precision, and care exhibited by the staff, especially towards explaining issues and keeping clients informed throughout the process.
- AAMCO Roselle Park is praised for their professionalism, fair pricing, and efficiency in delivering services, making customers feel valued and satisfied.
Cons
- One negative experience mentioned theft of personal belongings and delay in service completion after payment, highlighting the importance of maintaining security and timely service.
Suggestion
To enhance customer trust and satisfaction, it is recommended to ensure strict security measures to prevent theft incidents and improve communication regarding service timelines.
Positive Words
professional, excellent service, knowledgeable, dedicated, efficient, friendly, reliable, courteous, patient, honest
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cee H
a month ago
My partner and I brought our BMW X5 and Chrysler 300 to AAMCO Roselle Park and let me tell you, they came through! The team at AAMCO Roselle really knows their stuff and paid attention to every detail when they were working on our cars. They took care of everything from swapping out the oxygen sensors and valve cover gasket to fixing up the keys, getting new tires, and sorting out the torque converter and transmission.What really impressed us about AAMCO Roselle was their dedication to excellence and customer service of all the team members but Frankie! is a true professional and ensured that everything was done with precision and care. His commitment to top-quality work was truly remarkable.We're sticking with AAMCO Roselle Park for their exceptional service and work. Huge thanks for delivering such outstanding work!
Jessica Bonfante
5 months ago
Great service! I had my SUV towed there since it didn t start. Jackie & Adrian were extremely helpful and got my car fixed in one day. It got dropped off Monday afternoon and I picked it up on Tuesday afternoon. I had a used transmission done there in August so I didn t hesitate to take my car there again to get fixed. This time I needed new spark plugs and they replaced mine and gave my SUV a tuneup and oil change. My car is running very smoothly. Thanks Aamco for fast and reliable service!
Penelope Brewington
5 months ago
Took two cars to be diagnosed price comparison to see which is in better condition and if either is worth saving. Adrian is fair and honest would recommend for others to use him.After the diagnostics were done Adrian advised me of my best options of what to do first. Got my truck back runs great totally happy with the services. Adrian has a customer in me for life.Had my air filter cleaned out. Adrian is a man of his word. Wish I could give more than 5 stars.Services: Air & cabin filter replacement, Exhaust, Auto engine diagnostic, Oil change
Faraz Ali
3 months ago
These guys are now my go-to place for body work. They stand by their work and are very professional. They offer a great price and didn't patronize me. They made me feel very welcome and walked me through every step of the way. They revitalized my 13yo bmw and made it drive like new again. No gimmicks and run arounds and you can tell these guys know what they are doing. I appreciate that about this shop!
Gloria Nealy
6 months ago
Gave excellent customer service , Adrienne was very helpful , told me exactly what was wrong with my car , gave updates of the process and how it worked because i have warranty. Also Jackie was very helpful as well , I just love how genuine and helpful they were in getting my car back to normal. Took out and replaced with a new transmission and my baby rides smooth. I highly highly recommend. If I can give 10 stars I would !!!!
Melvin Maltez
3 months ago
I have been bringing my vehicles to AAMCO in Roselle Park for the last 2 years. Adrian, Frank and Frankie have been great to deal with. They are very communicative and always deliver quality within a reasonable timeframe. Their prices are fair. I would highly recommend them.
Destiny and Elizabeth
3 months ago
I wanted to express my utmost gratitude for the incredible service provided by your team, specifically Adrian O'Farrill and Frankie Diaz. Our experience at your location was amazing.Frankie went above and beyond in ensuring we fully comprehended the issues with our van. His dedication to explaining every detail and keeping us informed throughout the process was truly commendable. His communication skills are top-notch, and we were consistently updated on the progress without ever feeling out of the loop.Most notably, both Frankie and Adrians professionalism and commitment made us feel completely at ease. Despite the complexity of the situation, we never once doubted that our van wasn t in the most capable hands. Their knowledge, coupled with their genuine care for customers, is a testament to the exceptional service culture at AAMCO.I cannot emphasize enough how appreciative we are for the remarkable service provided by Adrian and Frankie. Their efforts have not only earned our trust but also our highest recommendation. I would unhesitatingly drive back to your location, regardless of the state we're in, solely because of the confidence we have in your team.Thank you once again for the outstanding service and for having such exceptional individuals as part of your team. This AAMCO will undoubtedly be our go-to place for any automotive needs in the future.We appreciate you at all! Looking to be taken care of with your vehicle, make sure to go here!
Ronald Randolph
3 months ago
These guys are friendly, patient in informing those of us who are automotive ignorant, and make every effort to work within your quoted range. Excellent experience each time I've come here. I highly recommend them.
Franchette Black
8 months ago
I was in the process of looking for a good mechanic & I thought I found one until I realized someone had stolen a small bag of gold. A small black velour bag with 2pc of women s gold on top of keeping my car for a week. Don t leave anything valuable if they need to keep your car there. They will rummage through your personal things. Oh yea they had my car 4 days AFTER I paid because the transmission fluid blew out of my transmission at a stop sign & my car would not go into gear. Mind you I drove my car to them with NO slipping just a minor leak.Service: Transmission
Kim Hayes
8 months ago
This location is by far my favorite A genuine team of honest, trustworthy & very efficient guys! The mechanics are knowledgeable and kept me updated on my vehicles status. I truly appreciate the fair service charges and Excellent Customer Service! My vehicle now has a new home when she's under the weather. Keep up the Great Work!
Rosie
7 months ago
I can't say enough about the staff (Adrian, Carmen, and Frank) none of the shops that I've been to in the past give you that at home feeling and they're so understanding and compassionate to whatever your situation is. I left it with them to find out what was going on with the intermittent starting issue and they did tests all week to find the problem and found it was the tipm (fuse box). They fixed it before the weekend and I'm thoroughly satisfied with my vehicle. I don't take my truck to anyone else. Love you guys. Tell Jackie Hi.
Richard Kutney
5 months ago
AAMCO Transmissions of Roselle ParkWhen your car is making a weird sound,And you don't know what's wrong,There's only one place in town,That can make it run strong.AAMCO Transmissions is the one.They have the experience and skill.They can fix any issue under the sun,And they do it with a smile and goodwill.So if you want a transmission that works well,And a mechanic who cares about your car,Don't go anywhere else but AAMCO to excel,They're the best in the business by far! Richard Kutney
Raquel Masters
5 months ago
Highly recommended, the staff is super professional and courteous.My father's car began to have transmission failures and AAMCO helped us find another one to replace it.
Felix Fuster
6 months ago
I trusted my Mercedes in the care of AAMCO for a transmission. They have treated me with the utmost respect and were very thorough in explaining what will transpire. I am very grateful to Adrian in keeping me updated with the status of my car. I definitely will take my other car there if and whenever necessary. Thanks AAMCO.
Mark Lang
7 months ago
Highly recommended- The AAMCO team at Roselle Park are really excellent. Driving up I 95 from Washington DC when car failed. First garage I took the car recommended this team. Although I am realistically a one time client, the work on the car, the service and follow up were first class. Thank you to the team for all of your excellent work. Only sorry that you are not DC based!Service: Transmission
Joseph Stampfl
4 years ago
The bottom line: Although I didn't make the original departure with the rest of the families, it has to be said that Jack and Dennis and their team went above and beyond to get me on the road that Wednesday (see full story below). Both Jack and Dennis did their best to keep me updated and even though I'm sure I was a bit annoying calling them for updates, they stayed professional and to the point at all times. Their price was more than fair and they were up front with me before they did the work. Even though they are a bit far from me, they've more than earned a repeat customer.The Story: I found out that my RV was not shifting properly 7 days before my family was set to head out with 3 other families on a 5-day camping trip. It just so happened that I discovered the problem on the 4th of July (2019). This was a Thursday, so naturally everyone was closed and many shops were closed that Friday as well. Friday I called every shop within a 10 mile radius. Although Aamco was closed, Jack, the owner did pick up the phone and spoke to me for a few minutes to help talk through the problem. He was more than willing to take it in but confessed they were closed and wouldn't be able to touch it until the following Monday.In desperation I passed on his offer and kept calling; eventually finding a place less than a mile from my house that was willing to look at the RV that Friday. Turned out that the local shop jerked me around Friday, Saturday and was not able to find the problem and then on Monday said they couldn't touch it again until that Thursday (a day after I was supposed to leave for the camping trip). Frustrated I called around some more and then called Jack back. His offer still stood and was able to look at it that afternoon.Once Jack had it, he and Dennis jumped right in and began troubleshooting all afternoon Monday and again most of the day Tuesday and after checking the continuity of every wiring harness related to the transmission, finally discovered that the ECU (or PCM in this case) had failed causing the transmission to go into "limp-mode". With the pressure mounting to make my departure, Dennis did everything he could to get the new PCM delivered, installed and reprogrammed but unfortunately for me, it was not in the cards, at no fault to Dennis or his team. Racking his brain that night, Dennis took a fresh look at it Wednesday morning and found the issue and ultimately got me on the road early that afternoon, only 6 hours after my originally scheduled departure. We never looked back.Photo attached is of our newly fix RV on the ferry from Cape May, NJ
Tyrell Brown
3 months ago
Great Shop! Had my transmission done super quick! Highly recommend!!!
FIVESIXMISS QUESTUNCONQUERED
2 weeks ago
AAMCO ROSELLE PARK IS THE ABSOLUTE BEST!! TIMELY, INFORMATIVE, & BEYOND HELPFUL! #1CHOICE #REPEATAAMCOCUSTOMER
Jermaine Marbley
10 months ago
Had to get my transmission rebuilt.. it was a repair that I knew was coming one day. LolThis place is so professional and does great work!! I m absolutely pleased. And have already recommended all of my friends and family..Service: Transmission
J
a year ago
My car was abused by another auto shop in Union they continued fix things but never fixed anything. I decided to take it to this AAMCO in Roselle Park and received outstanding help on my vehicle. Joseph Masters a service manager at the establishment went above and beyond to help take care of my car. I have been coming back ever since great service and very reliable.Service: Oil change
Steve Sirc
10 months ago
It was horrific spent over 4700$ on a transmission only lasted 100 miles. Was then told it would take DAYS for the warranty Service to be completed before they can even start to replace it AGIN. DONT GO THERE. Just received a call from the shop saying they are doing the best they can for me to be patient guess we will see what happens on MondayService: Transmission
Leo De Goddess
5 months ago
Very professional and courteousTold me exactly what I needed done, Frank was awesome! Would recommend this place.Service: TransmissionService: Transmission
Aristidez Hernandez
3 months ago
Great team , Frankie , Adrian and Jackie all dealt with me with patience and excellence
Yachari kingdom
a year ago
Replaced my engine, new alternator, and belts and radiator were extremely patient with me. Phenomenal job and good timing. Would recommend for anyone needing any type of service for their car. I thank them for everything.. quite affordable due to the financial times.Service: Auto engine diagnosticService: Auto engine diagnostic
Jordy Gosepa
5 months ago
Brought my bmw 740i with bad engine, Adrian was very kind and polite I had my engine rebuild and car is now running like new
Kuriko Sawada
10 months ago
The BEST place in the area to get work done on your car. The easiest and most pleasant experience I ve ever had with repairs. Very friendly, honest, and reliable service. Carmen is the best!!Service: BrakesService: Brakes
Juan Guevara
3 months ago
Thank you Adrian O. You are a beast and got my car fixed and all in good time. Thank you bro
Colin McCormack
a year ago
I had a great experience at this AAMCO. I am a student so I don't know that much about vehicle issues but Joe and Carmen were extremely polite and professional. They kept me up to date throughout the entire process. Thank you!Services: Steering & suspension repair, ElectricalServices: Steering & suspension repair, Electrical
Jeezy 718
4 months ago
once again they came through in a clutch like Paul Pierce really good people
CryptoGeneYus
4 months ago
Work done On time. Friendly staff. Adrian did a great job