Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sky News
2 years ago
Needed some custom glass work done. They were very helpful considerate and did an amazing job. Shortly after a rock broke my windshield while driving so I scheduled a replacement. Perfect professional job. Will use again.
Thomas Reszka
4 years ago
Scam artist and not the smartest people ordered the wrong windshield but didn t notice until after they removed the old one had to wait until they got the correct one in ,so I had no car for two days because they screwed up poor service overall poor avoid this place like the plague it is !!!I m adding more to my post as I m still dealing with this place from since December. If it was the wrong window then they left glue every where plus the window leaked not the mention they sliced up the front dash when they removed the window. They said they would replace it when I went to pick up the car you could tell it wasn t replace just sanded down and the dash was still slashed, plus the window still leaks not going back stay away, plus if you go into the office it smells like a 1960 s pool hall with all the smoke. Run away from this place save your money and your sanity!!!
Adam Palomba
6 years ago
Brought in a frame for a window I hate broken I asked him if he could have it done in 2 days cause that s when I needed it and he came through on his word and had it done on time but when I got home and looked at the window more it was a very poor job putting the glass back in. I m not a glass worker but the line he cut to fit the glass back in wasent even and their is now a small part of the window that just has no glass and it s open to outside bugs and other things to come into my house. I think the owner tries to do good but the people that work their are completely uneducated about how to put glass in and shouldn t be doing jobs like this or anything above this considering the window was only 2ft by a foot and a half. Very annoyed but I ll just fix the remaining opening myself now.
Cynthia DiClemente
8 years ago
Rockaway Glass came recommended to us by our contractor who renovated our shower. We wanted a 7 foot, frames glass enclosure. Do yourself a favor and stay far, far away. I have never written a negative review online before. Seems like such a waste of time, in my opinion. But I feel that it is my DUTY to scare people away from this place. Unprofessional isn't even the word to describe every single person working for Rockaway Glass. The owner is incompetent and the workers are unskilled. There is only ONE person who knows what he is doing... Ed. If he had done the job from the beginning, I would probably be on here writing a more positive review but then again, who even knows.Let me begin with their timing. The first time frame for the glass to be made was 2 weeks. WRONG- more like 3 and a half. Next was the moving of the installment date. So and so's back went out, Holiday season, blah, blah, blah. Next was the inability to call myself or my husband back. They literally never call back. Install day arrives (finally) and after 3 guys leave, we have... drum roll... an uneven glass enclosure and BLOOD IN THE CAULK. Correct, people. Someone cut their finger and decided to leave us a little present. DISGUSTING. When we called the next day and explained, the guy on the phone laughed a nervous giggle which really annoyed me but said they would come make it right. Ed came out (He was 2 hours late) and couldn't believe how uneven everything was. He found mistakes that we didn't even notice. Ok, so that's visit number 2. A week later, everything is leaking. Literally, the caulk is leaking water all over. They come out for the 3rd time and "fix" it. This guy Dave who was really sweet but had NO IDEA what he was doing made a MESS of the caulk. Smears, clumps, marks everywhere. I try and clean it... no dice. But, for one month, no leaks. Okay. Then, last week, leaking again. Bad. Finally, we asked our contractor to come take a look. He said the entire thing needs re-caulking. He calls on our behalf. Henry, the owner, reaches out and says he wants to make it right. My husband takes a day off from work to be here on the day Henry said he would come and fix the shower. NEVER SHOWS UP! My husband leaves a message... Henry never calls back. Husband calls later that afternoon and Henry answers. Tells him some sob story and then asks when he could come again. I will be very honest, we were SCREAMING at them on the phone. I said mean things, so did my husband. Well, apparently it worked because Henry and Ed came the next day in late afternoon. We demanded the entire shower be re-caulked. Ed did it. Henry watched which is so strange to me. He literally sat at my vanity and watched. Ed truly does a beautiful job. As he was working, he was mumbling how he couldn't believe the mess Dave (3rd visit guy) made of the caulk. We are not showering there for a few days to make SURE the caulk dries. DO NOT GO THERE!!!!!!! Save yourself the pain. Really.
Cynthia Post
5 years ago
Great price and very accomodating