Tumino's Towing Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luis Saravia
a month ago
Best services there is LEAD BY THE MOST KNOWLEDGEABLE PERSON THAT I KNOW IN THIS INDUSTRY!!! Jhon never fail for me or my customers or family and Freind

  Alex Albaret
a month ago
Very helpful during a stressful time. Explained patiently what needed to be done for AAA reimbursement. Professional and courteous. Awesome response time during bad weather. Everyone dreads having to call for a tow while stranded on the side of the road. Tumino's made it a little less of a headache.

  Bar Security
2 months ago
STAY FAR AWAY - FRAUDSTERS.They will only tow you off the exit, and won't bring you to your destination. Then demand cash and not give you your keys back.You will need to then pay for another tow truck. They will give you every excuse.SCAMERS

  Mark Johnston
a year ago
The best in the business I have ever dealt with. Towed my truck off the NJturnpike to there shop and had a new fuel tank in place an me back on the road in 2 days!!! These guys are awesome and go above and beyond to help!!

  Huzaifa Ahnaf
a month ago
Had my car towed here I had to pay over 4000$ to get it out because I was on vacation and had it there for a few months that s not the issue though, the people here are extremely disrespectful and thief s , large sums of cash are missing from my car as well as photography equipment that costed upwards of 8k

  Chupie Mandel
7 months ago
This business is the most rude, unprofessional, obnoxious nasty place I have ever gone into. The older man that was helping us was literally cursing at customers over the phone and in store. He literally physically shoved at our tow truck driver as he passed him. I ve never been more horrified or seen more abuse in a business facility. It was unlike anything I d ever seen before, in the worst way. It s shocking that they have a single customer. I know they don t have repeat clients. That I can guarantee.

  Scotty Caldwell
10 months ago
Picked up a trailer for one of our customers, drove from North Carolina all night and picked it up early in the morning the people working were very helpful and friendly I appreciate all the help they offered.

  James Philip Coombe
a year ago
Vinny/Vincent helped me out thee other day. The man was quick, responsible and honest. Helped me get off the road in a fast but safe manner. He offered me advice on what I can do in my situation and was incredibly personal/friendly. He turned a bad situation into a positive one real fast. If I ever break down on the garden state parkway again I'm requesting VINNY. (Not financial advice)

  Sid
2 years ago
Stefan was so kind to us when he came to save us on the freezing NJ Turnpike! One of my front tires was shot so we had pulled over on the shoulder. He had the good idea to tow the car to Mavis where our car could be thoroughly assessed the next day. But then he tried and successfully put on my spare tire at my request. Luckily we had the tools for that when TT did not - that was the only issue in terms of having all necessary equipment on hand. But all is well that ends well. Thanks TT and Stefan!

  Gigi
6 years ago
These guys are awesome. After our accident these guys were so helpful. We're from out of state so we knew nothing about the area. They recommended a hotel in a safe area and they even gave us a ride to the hotel. I highly recommend them. Thank you so much for your kindness, Tumino's Towing!

  fabian murcia
7 months ago
This place completely sucks, I had an accident and I was forced to work with him because the colic s officers sends the cars there but they are horrible and they are so improffecional, they get the business from. The police department and don t let people choose who they call and since he works with them he gets all of them so he don t need to be nice because we have to work with him no matter what but they are horrible, they make you go to a website to pay and they website is broken but is because this way they don t pay taxes on that the money is because this way they achieve yih %3 percent too for this and then they don t even move the cars they make you love it out and my car had scratches and even had food trash from when they had Doritos in my car and even a soda can, then after he made move my car he was telling me that I was slow and to hurry up, that guy was mean and so mean and was screaming when he was telling us, if you are smart don t put a dollar there. Horrible company and treats people like a rear human part. Think it twice. Or maybe even a few more time

  M A
a year ago
Due to the circumstance of my friend s car it was unfortunate it was towed but we did receive great customer service from the first receiver through the final bill payment. Their customer service was great and easy. They offer a payment via online to simplify things for some as well.

  Andy Golec
a month ago
tow for three miles, $340they text me to review them so I did

  Dan H
4 months ago
This is the only towing company I see in east side town near gw bridge. Rude customer service and truck driver. Why so expensive!!!

  Matt Fletcher
a year ago
Heavy wrecker responded to the turnpike service area about half hour faster than expected. The operator was extremely professional and went the extra mile to try and find parts to get me going that night. Quick professional service with knowledgeable and motivated operators and mechanicsService: Part finding & extractingService: Part finding & extracting

  Andrew Cho
a year ago
Lazy guy doesnt want to work. Called them to pick up my car and the guy on the phone said they are closed and gave an attitude. I Went there and they were open and got my car back no problem except the guy on the phone s attitude who was there. Leaving a review because another worker told me give us a five star review as I was leaving so here it is.

  Angel Lopez
a year ago
Horrible company my car got towed by them . I had a set of gold earrings that cost me $300 that magical went missing from my center counsel. I reported it to them multiple times. They told me they would look into a month later I still haven't heard anything from them. Sad that they have thieves working for them.

  A&H Trucking Inc.
a year ago
If I can give 0 stars I would ! Total rip off . I called them and was told they have no trucks available all day even though I was less the a mile from there yard. The cop on the seen called right after me and was told the tow truck will be there in 10 mins . This is because its extra $$$$$ for a police tow. i ask for a price before hand because everyone else in the are was around 700-1000 dollars . The driver directed me to the dispatch then the dispatch directed me to the driver. $1650 later and a extra 3 percent because you have to pay on the website. as i was trying to pay I was threating by the driver I have 10 mins to pay or he was taking my truck to the pound!!!! wooow

  Rayna Laws
a year ago
Tyler was great, very helpful, and very patient. i didn't know where any parts were to help him change the tire as the tire is mounted underneath the carriage but we goggled and searched until he found it under my back seat. a place I never would have thought to look! He didn't give up and just resort to convincing me to tow to a tire shop which would have been the easy way out. Thanks Tyler!

  Albert Plinto
6 months ago
Very nasty unpleasant people work there and the Manager was the worst one!!! Horrible experience and their prices are really inflated..go to anyone but them trust me!!!

  Kay S
2 years ago
Driver was very professional and polite. I would definitely use their service again. Thanks Again GuysService: Vehicle wreckingService: Vehicle wrecking

  jennifer pinson
3 years ago
So we broke down on the turnpike at 1am. It took them about 30 minutes from when we called to arrive and load the car onto the truck which we were very satisfied with. The driver was very kind, helpful, and professional. I m leaving a 4 star rating because we informed the driver of the reason for the tow being it was the transmission it d make sense to take us to a shop that could help. He ended up dropping us off at a tire shop who couldn t help whatsoever. It was kind of disappointing that we paid 160 dollars to be taken to the wrong place. We aren t familiar with this area so had no idea where we needed to be. Other than that the service was great.

  stephanie navarro silvera
a year ago
Was towed off the NJ Parkway so that AAA could come help either change our flat tire or tow us. That was all he was required to do, but he stayed and tried to help us change the tire too. He was incredibly kind and I wish I knew the drivers name to thank him adequately. He made a very frustrating situation much, much nicer.

  corina sosa
a year ago
Customer service in history!Called Tumino s after a flat tire on route 80, Said that they were on their way when the worker from Tumino showed up he didn t even try to speak to me he spoke the kind state trooper that stopped to help me. The worker left without asking if I had someone else on the way because the state trooper told him I didn t have a spare. When I called the office the person who picked up had the worst attitude and said you are on your own and hung up. Don t bother even calling the worst

  Lisa Lett-Stulec
a year ago
My car broke down on the Parkway. Louis (from Elizabeth) came to help. He immediately made sure that I was safely out of my car and into his truck before working on my car. We had a very pleasant conversation going to the garage. Louis carefully explained how to make my payment & how to submit my receipt to AAA. I would definitely work with Louis & Tumino's again.

  Lisa Matkovic
a year ago
Tumino s responded to a late-night tow call on a very busy highway. Vinny showed up so quickly and expertly loaded up my car. He was so kind and made me (and my dog!) feel safe. We were truly rescued!

  cynthia maignan
6 years ago
Our service was outstanding. The technician guided us through the tire changing process professionally. It was dangerous on the GS parkway and he made sure we were safe. The response time was amazingly quick. And he was super friendly and followed us to the next exit to get the tire repaired. Great job!

  Kyle Blankenship
3 months ago
Professional place. Easy in and out. No issues.

  Diana Ramos
a year ago
Service took a while but the worst part was when we were told that they were just going to tow our car to the nearest parking lot and not to our mechanic which it was literally 5 minutes away because they were busy and charged us $190.00. It took less than 1 minute to take our vehicle out of the GSP. Then we needed to call another towing company. It was ridiculous! This is a scam as they are the only towing company allowed on state highways. Amazing!

  Mark Erickson
2 years ago
I broke down on the bridge towards Jersey, just after the Holland tunnel. Its impossible to install a spare at that location , because its crazy narrow and no one slows down! The flatbed driver arrived quickly and brought me back to their shop without and further incidents. I was able to safely change my flat... A true life saver . Thanks a million!Service: Vehicle wrecking