Nissan City of Red Bank Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leo Wong
2 months ago
Tammy is the best service advisor I have ever dealt with! She is very professional and goes out of her way to deliver great service. One time I got a screw stuck onto my tire while driving into work. I was able to call them, drop by with the car, and get it fixed within 1 hour. I really appreciate everything Nissan Red Bank does for their clients. I highly recommend everyone to use this dealership.

  Dorothy Markle
5 months ago
Gary was my service advisor and was very professional, helpful, and polite. Thank you for taking the time to find and fix the problem with my car, and do so quickly. I also really appreciated the free wash! I will definitely be back thanks to Gary and the whole service team!Services: Electrical repair, Full body wash, BrakesServices: Electrical repair, Full body wash, Brakes

  Jennifer Melloy
5 months ago
Excellent service from Gary at Nissan City of Red Bank service department! I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfied with the work performed on my vehicle. I highly recommend Nissan City of Red Bank service department for your vehicle.Services: Full body wash, Tires, Auto engine diagnostic, Wheel alignment, Brake service & repair

  Renee Risden
5 months ago
Dealing with car issues can be very intimidating, however, Gary made it a very smooth process. I'm not familiar with vehicle parts, but he helped me to understand what I needed and delivered on his deadlines and estimate.Service: Electrical repairService: Electrical repair

  Freda McGainey
6 months ago
Poor poor poor they sold me a lemon brought a Murano from them . Beautiful Suv. 2 months later the car started giving me problems it went from the steering wheel fluid part,,had a leak I took it to Service Greg is the guy who worked on my car.! A week later I had to bring it right back because it wasn't properly done right! He ordered the part an install it....I had to make 2 trips there for them to finally get it right..A week after that the transmission went out! If they did the diagnostic for the steering wheel they should have known that the transmission was gonna go out soon....Now I have to come up w the money to get a whole new transmission when I tried calling them letting them Kno my concerns they didn't even answer or respond back to my calls nor texts ...I wouldn't recommend buying from them! I suggest u have them do a diagnostic 1st checking the car fully b4 pulling of the lot...Not a happy camper Nissian Headquarters will be reaching you guys!Services: Steering & suspension repair, Oil change

  Ishmiel Costa
5 months ago
Great service department . I m live closer to another Nissan Dealer but travel further to get the family style treatment I get In Red Bank .

  Val B
a year ago
I made an online appointment for oil change responding to Red Bank Nissan email special. When I arrived, the lady at the counter told me that the offer did not apply to my car since it required a special type of oil. She did that before actually checking the requirements; once she spoke with a technician, she confirmed that the offer did in fact apply.But then I was told that I would have to wait ~2 hours because there were other customers ahead of me, even though I made an appointment and arrived on time. I could not wait that long and had to leaver. This defies the purpose of appointments - either don't offer specific times, or honor them.On a positive side, the facility is clean and well maintained, and the staff were polite.Service: Oil change

  Mary Anne Degenhardt
7 months ago
I believe the young woman who answered my phone call and helped us was Tiffany? Tamara? Excellent service!!! July 1, 2023

  Charles Reyes
a month ago
Best service in the state!!!

  Nicholas Korpal
7 months ago
Great service! Quick oil changeService: Full body washService: Full body wash

  Dave DelSonno
4 months ago
The best

  Stephanie Scamardella
2 years ago
Super nice service staff