Mavis Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zule Vi
a month ago
I had an excellent experience at Mavis Tire last Saturday. Despite the rain, the front desk staff were incredibly kind and efficient. They quickly attended to my tire issue, which they already had on file from a previous service for my husband. A team member even braved the rain to inspect my car personally. The service was prompt, and when I returned to pick up my car, they pleasantly surprised me by not charging for the fix. Overall, their service was exceptional, and I left feeling grateful for their professionalism and kindness.In conclusion, my experience at Mavis Tire was nothing short of excellent. The combination of courteous staff, efficient service, and genuine care for the customer left a lasting impression on me. I would not hesitate to recommend Mavis Tire to anyone in need of automotive Assistance

  Rhea Canares
a month ago
Purchased new tires for my car. Service was good and fast. At check out, I wanted more information on the warranty that came with my tires so I can read up on it and be informed. Asked them if I could have a print out of the terms or if I can find it anywhere in the website. Ladies at the front just told me not to worry since my info is in the system. It would have been nice to leave with some information.

  solana johnson
2 days ago
I had a good experience here. I had a flat tire and they got me in same day fixed and brand new tire all set and ready to go! Sarah at the front desk was helpful as well as Paul and Janae! they re super friendly and very accommodating!!!

  Maria Eckhof-Z
a month ago
Horrible customer service and tech service... have had nasty customer service in the past...but this time thing went to far... I got my brakes and rotors replaced.. and they forgot to tighten all the bolts...took it in and we didn't even get a we're sorry..or nothing...just had over the keys.If you value you life...stay away from this location.

  Aj AJ
4 weeks ago
Looking for your car to be done, and be done right! I highly recommend coming to mavis! Not only was they professional, but they do have compassion! I told them about what my car meant to me and they worked on it with so much care, walking me through each step. I liked that they wouldn't let my car go until it was safe to drive! They did what the other shop I went to couldn't do! I literally could have got hurt or worst! But i was blessed to find them, The pricing was affordable! i know my brother is proud. Thank you Sahar , Sean , Sarah,� Ambrose! You are amazing individuals and I truly appreciate you guys from the bottom of my heart, I wouldn't go anywhere else to get my car done but here! Thank you so much!

  Glenn and Gina Ignacio
7 months ago
Been going to Mavis Raritan regularly for my oil change and scheduled maintenance simply because they do a very good job. Always tries to work with me when it comes to scheduling my appointments. And the staff has always been accommodating. Good job to Mavis Raritan.

  Kim Mann
a month ago
Awesome service! Best ever! We got a flat and squeezed us in and took care of us right away. They were so helpful and pleasant. We would definitely return.

  Presidential
5 months ago
Best mavis in Nj. Excellent service, and absolutely gets you in and out, without having to wait all day. The store manager is very professional, and very knowledgeable about everything you can think of when comes to your vehicle. Only mavis I ll go to for all around amazing service. Try it out, I promise you won t be disappointed.

  Julio Figueroa
2 months ago
From the moment I walked in Janea (I believe that was her name and my apologies if I didn t write it correctly), she took care of me. Her infectious smile made it very easy to communicate what I needed. Her professionalism was outstanding. I would definitely come back here if there was a need, thank you.

  Mary Callahan
4 months ago
I had a great experience at Mavis today after I got a nail in my tire. I called first before I went, and I got Angie on the phone. She was kind and efficient and told me I could come right over. I was taken care of quickly by Sean. While I was waiting for my car I heard him explaining something to another customer, and he sounded extremely knowledgeable. I definitely think you ll be pleased if you bring your car here for tires or repairs.

  Kyle Strohman
2 months ago
I have been driving around on a low tire in the cold and snow, they quickly got me in and Immediately found the hole. Kept me informed throughout the service, And safely sent me on my way.Prices were reasonable, and Service was great.

  Jen H
3 months ago
Excellent customer service! They were fast, friendly, and professional. Had my car towed that afternoon and it was ready before closing the same day. I appreciated having my car back so quickly. I recommend and will return!

  Eric Salvador
3 weeks ago
Sarah, Ambrose, and Jonathan were kind, efficient, and easy to talk to. Ambrose, the technician, thoroughly explained the work that needed to be done and once I agreed to have the said work done, I was out within 45 minutes. I am very pleased with the work done and the Mavis team that helped me today, 3/20/24.

  Donna Hendrickson
5 days ago
Squeezed me in on a Sun afternoon after I ran over a nail. Amazing price for 4 new tires. Staff is wonderful!

  Alisha McClain
a month ago
I had the best experience at this location! The manager was super helpful and was able to answer any questions I had . The other worker there were amazing, service was super fast and efficient. I will definitely return here for other services in the future !

  Karol Leonida
a month ago
Great experience they were super quick with changing the tires and adding new brakes. And the staff was absolutely lovely. All of them were very nice and super helpful.

  David Petersen
3 weeks ago
Great service and friendly staff. Replaced a tire in less than a few hours. Also we re great to point out a safety issue with my brakes that will promptly be taken care of.

  Shan Non
3 days ago
I came in with a leak in my valve and they helped me and fixed up my car within 30 minutes. Great service. I would come here again.

  Jykira Chanelle
2 months ago
Such amazing Customer Service!!! I was driving from Newark to Houston for a meeting when I ran over a nail. When I arrived, I was offered immediate help and the crew was super fast and patient.I would definitely be back!

  Mohamed Fouad Hamdy
a month ago
Absolutely Great technicians.. know exactly what they are doing.. awesome experience coming here.. price is always right.. very honest and clear explanation. Love the customer service. Highly recommended.. very satisfied

  Emily Raj
3 months ago
I came to Mavis to get my tire looked at. They were able to take me in immediately and promptly repaired the nail in the tire. The front desk employee was very cordial and the waiting room is spacious and clean. Thank you

  Martin Milo
3 months ago
I got a flat with my work truck. I was close to Mr.Tire, but they told me 2-3 hours. I went to a nearby Mavis Discount Tire. They took me immediately. At payment time, they said NO CHARGE!! Just complete a review online. I couldn't believe it. I can t say enough, and highly recommend Mavis for this. This was the location in Raritan, NJ. Great customer service at the front desk. Free mints also!!

  Malini McNamara
a month ago
This place is awesome!!!! I went there on a rainy day 2 minutes to closing. They didn t hesitate to help me I needed a battery ASAP. The staff is amazing. If you want good service go there!!!!

  s k
5 months ago
Came in for a tire repair - Amir was awesome. knowledgeable staff, fast service, super nice and courteous. They even took me back and explained the issue in detail, no pushy sales or anything. Definitely would return if I have to.

  Baltatu Claudiu
4 months ago
I bought 4 tires from Amazon and I payed upfront for installation.I went in the store asking for a tire installation, tire alignment and check the pressure sensors since the dashboard led was on.After 3 hours of waiting, I got a bill for almost $200 for the services for tire replacement and alignment. After clarifying that I payed the replacement and I need to pay just the alignment, I asked for the alignment report to see it. The manager was not able to produce a report and all the fees were waived. I went to the car and I realized that the pressure sensors were still on and the replace oil light was reseted ( didn t asked for the service)I went back to the store to ask the manager about the pressure light and I have been told that they were checked and they forgot to reset them, and they reseted the oil light by mistake!the car went back to the shop and after sometime they figured out that 2 of the pressure sensors were defective.They change the sensors and I payed for them, but in the meanwhile , they produce a report for the angles of the tires and the manager told me I need to pay for alignment. One of the wheels had a problem at the toe angle.Being concerned, while the manager was preparing the bill I asked the mechanic if he performed the alignment and he what needs to be done to fix it.. he stated that he didn't any alignment , he just measured the wheels imbalances .At that point, I confronted the manager and the drop the charges for alignment the second time.after 5 hours in the store frustrated with the whole situation, I asked to speed with the supervisor and I was denied that. I asked them for a note about how I almost got charged twice for a procedure that was not performed.I got a note with the statement that they checked for the alignment, not that alignment was performed. When, I asked to mention in the system that alignment cost was waived twice, or provide a supervisor number, they refused and the manager called the Police.I give one star because the manager was not transparent with the costumers, the escalation of the situation and lack of professionalism.

  Chris Loree Guitar
3 days ago
Was able to go in as soon as the shop opened, and they realigned and balanced my tires for free. Really appreciate their accommodation.

  Celina Bray
3 months ago
Thank you for the efficient tire replacement :)- called to make an apt 2 days before, tires delivered same day that evening.- came in at 9:05 AM for my apt, was signing my receipt to leave at 9:50 AM on a busy Christmas Eve day.- individual working on my car updated me and all went well thank God

  Kenny Talabi
2 months ago
Sahar is the best front office manager i have ever met at Mavis. Her partnership with Ambrose and Paul was fabulous to say the least. My car was fixed in record time too! Thank you Mavis...!All three of them made my day...!

  JULIA CALANTONI
a month ago
Stopped in today with a flat tire. They were extremely helpful and fixed my tire within 20 minutes. Highly recommend! Thank you!

  Hope Johnson
2 months ago
Janaea Ambrose and Paul Cortez treated me like family. I was a mess walking in to their establishment an hour before closing. They made me feel heard, and they immediately helped me.Mavis should be proud to have these amazing people working for them. They went above and beyond to help me. If they aren t running the company soon, Mavis should reevaluate. Not only did they help me, but they did so with compassion and pure concern for my safety. Give this store a shot, and Mavis please consider promoting these amazing people!