Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ann D
4 months ago
This was one of the best experiences I ve had. Steve and Joe were both amazing. They were so professional and compassionate. They advised me every step of the way how to handle the process with insurance and rental. Kept me informed every step of way and made my BMW look brand new. They are not only experts but really nice guys too! I highly recommend them.
Christopher Gibbs
2 years ago
Joe was fantastic! Handled my daughter's accident tow and cared about her well being! I would certainly recommend to anyone needing professional auto body or towing services!
Florence Barrett
3 months ago
Good to see these guys are getting good reviews .I've been knowing Joe & Steve for quite some time now, usually my new projects willl be on a ready line when I get there, then it be like Joe do this Steve do that, everything goes well with AMPM RULES
Margo Sweeney
a year ago
My Car was towed here after my husband had an accident in Middletown. I was a bit skeptical because this was a company I never worked with. I can not say enough wonderful things about my experience. Joe helped me through a very long difficult process with State Farm. My vehicle was totaled and Joe helped with getting to an appraisal company to help get a fair payout for my vehicle. When I went to the facility to empty my vehicle, I felt like I was meeting an old friend who really took care of things in a time that was not fun! I could not give a better recommendation to anyone! A big Thank you to Joe and AM-PM Towing and Auto Body!!Services: Vehicle wrecking, Local hauling
Sharon Frailey
a year ago
I originally called AM/PM for a tow to my dealership knowing I needed a new starter. They informed me that that they could replace my starter as well. So, after using dealership for years I decided to give it a shot! Joe and his team were very prompt/professional/and provided excellent service on my vehicle. My car is running great and I saved a lot of bucks! I highly recommend them for your vehicle needs.Service: Car towing
Olivia Falzon
a year ago
My car was towed here after an accident. Everyone was very helpful and patient with me. Joe went above and beyond and helped me deal with my insurance company and gave me great advice so I got an accurate price for my totaled car. The best!Service: Special vehicle towingService: Special vehicle towing
Tam Vargas
a year ago
I had body damage fixed and a side mirror replaced after an accident. Start to finish a positive experience. From the long distance tow, (the tow driver really deserves his own review; he was professional, stayed in communication en route providing updated ETA's, and let me know when the car arrived at the shop, but also he was a character! I laughed so much- so thanks to the tow guy, who took my bad moment and made it not so terrible) to the body shop's customer service, (I was regularly updated by professional and personable staff, I never had to reach out to them, Thanks Joe!), to the quality of service, (My car looks and feels brand new and BONUS, is way cleaner than when I gave it to them) they went above and beyond to make sure I was satisfied with their work every step of the way. The smoothest dealings I have ever had with an auto body shop. Highly recommend and would use again. Thank you guys.Services: Auto side view mirror repair, Body & Trim, Car towing
lauren b
a year ago
My car was towed to AM-PM Towing and Auto Body after my son was involved in an auto accident. Joe went well above and beyond by helping me through the process of filing an insurance claim and providing expertise in connecting me with an independent adjuster to maximize the amount I was reimbursed for the total loss of my car, a few thousand dollars above what the insurance company initially proposed. He was quick to respond, explained everything and his advice was invaluable.I highly recommend AM-PM Towing and Auto Body.Service: Car towing
jade Sara
a year ago
I learned of AM PM towing and Auto body by mistake when my vehicle was towed here after ii had a bad car accident. I didnt really know the process of dealing with the insurance company especially when my car was deemed a total loss.Fortunately, Joe from AM PM was agodsend to me.He gave me the best guidance and support every step of the way while I was dealing with my insurancecompanyHe was extremely patient with meWhile I went through this whole.process. Joe was quite familiar with the process and helped me every step of the way. He kept in contact with me during the whole ordeal which took about 2 months due to delays with my insurance company. Joe really made me feel special and a top priority of his.He treats his customers like family.I live in Brooklyn and yet I would still use Joe and his services if needed again.Adam KServices: Car towing, Vehicle wrecking
D C
a year ago
AM-PM Towing and Auto Body is amazing, I wish I could give them 10 stars! Joe went above and beyond and crushed any and all expectations.My son was in an auto accident and the car was towed to AM-PM Towing and Auto Body. Even though he didn't need to, and had nothing to gain from it, from the monument I first contacted AM-PM Towing and Auto Body to see about getting our personal belongings out of the vehicle until my insurance claim was completed, Joe helped us through every step of the process and his expertise and experience was invaluable.I highly recommend AM-PM Towing and Auto Body.Service: Special vehicle towing
Pete Campanella
3 years ago
OUTSTANDING JOB! My car was hit while parked late one night and AM-PM was quick to arrive to tow my vehicle to their facility for repair. Joe and Steve assessed every bit of damage done to the vehicle and kept me updated on the progress through the entire repair process. They were extremely professional, answered all my questions, and made sure the condition of my car was completely and meticulously restored to normal. They fought for me to ensure that OEM parts were approved by the insurance company to maintain the highest function and aesthetic of my car. They provide absolute quality work, as well as customer service and it shows. Upon completion of repairs they even had the car delivered right to my driveway (on a Saturday). I will always recommend AM-PM.
Michelle Bubrowiecki
2 years ago
My daughter was in a really bad accident and her car was towed here. Joe helped us out so much, was so nice and easy to talk to. For the time of our car being here he provided a lot of useful information and is easily available whenever you have questions.
Rosemary Scholz
a year ago
I can't say enough good things about AM-PM Towing and Auto Body. My husband was involved in a motor vehicle accident recently and his car was towed to AM-PM. Joe was beyond kind to our family as he helped to walk us through the process of insurance and how to deal with the damage to the car. Joe was compassionate to our situation and checked in on frequently. I HIGHLY recommend AM-PM Towing and Auto Body if you're in need of a service hey provide. You won't find a more honest shop around!
Alex and Corey Jenkins
2 years ago
Steve and Joe were great to work with. My car was disabled after a wreck and they towed it and did an amazing job with the repair. They walked me through everything very patiently and were very responsive on the phone. They even cleaned the inside of my car! Highly recommend this shop.
Ashley Stoop
a year ago
I got into a small accident last year (but to the point I couldn t drive my car safely) so am pm towing service came minutes later and towed my car. All the people that I came in contact with were very nice !! Would recommendServices: Car towing, Vehicle wreckingServices: Car towing, Vehicle wrecking
Chris Aiello
2 years ago
Joe is an absolutely amazing business owner. Walked me through the process to get my Jeep taken care of during a hard time after I was rear ended. And his staff is nothing but the best, friendly and very informative. Will recommend 10/10.
Don Brady
a year ago
My 1971 Karmann Ghia had a leaky fuel line. I needed it towed to our VW mechanic in the Highlands. The flatbed tow truck came quickly with a great technician, Tommy, who took such care of this antique as the car was pulled onto the flatbed. Great towing service in the Monmouth County area!Service: Car towingService: Car towing
brandon
2 years ago
Had an accident on my way to work in the early morning hours, am pm response time to tow my car and me was the quickest I ve ever experienced, driver was very friendly. at the shop the customer service by joe was top notch he was extremely helpful to me throughout the whole process, being this was my first accident and not knowing the process joe went above and beyond to help when I needed it when the insurance company couldn t care less to help me I would never use another place again from a simple tow to repairing vehicles they are the best of the best thank you to joe and his staffService: Car towing
Kathy Esposito
a year ago
If I could give this business a negative number, I would. The owner and employees were so rude, obnoxious and take it upon themselves to belittle everyone. They all seem to think they are big men on campus by berating other tow companies and customers. They had the unmitigated audacity to berate my provider. If you want rude and obnoxious people doing your tows, here's your company. Also, they refused to release the vehicle contracted to be picked up and wanted the tow provider (who is also the owner of the company) to push the vehicle over 400' from the yard to the tow truck.Glorified obnoxious and rude and ignorant people. This company does NOT belong on the police towing list. So very rude.In reply to your not so accurate answer, you NEVER asked for a COI.Again, the most unprofessional company to deal with when it comes to these matters.
lizzy bermahrd
2 years ago
Honestly one of the best mechanics / bussinesss i have come across in a while . HIGHLY RECOMMENDED . owner and mechanics were very accommodating and professional . They helped me out more than i could ask for and explain everything to me . safe to say completely satisfied with their work . Not to mention will be using this business as my go to for work on my future vehicles .Services: Car towing, Vehicle wrecking
gerard zeller
2 years ago
My wife was in an accident. AM & PM was called to the scene and displayed a genuine professionalism rarely seen given the circumstances. Further, the assistance and guidance they provided in dealing with the insurance company was extremely helpful and beneficial to settling our claim. As could be seen from my prospective, they went out of their to help us at every turn. I would definitely recommend them to anyone requiring that service.Gerard Zeller, port Monmouth NJService: Vehicle wrecking
Bobby B
2 years ago
Super nice and efficient guys. car got impounded from a flat and my registration was expired. They were super understanding friendly. Got all the work i needed to get done in a very timely manner. Deff where I ll be going for my car repairs from now on.Services: Car towing, Oil changeServices: Car towing, Oil change
M and J Higgins
a year ago
They towed my vehicle and dealt w/ insurance company after accident. Vehicle looks excellent could never tell accident took place. Joe kept me informed during the whole process.
Juliana Rodre
2 years ago
Best mechanic in the bay shore area of Monmouth County. Excellent work! Steve does such a great job and has helped so much in the past. Very grateful for him!Services: Transmission, Carburetor cleaning, Air & cabin filter replacement, Auto side view mirror repair, Tires, Steering & suspension repair, Installation, Part finding & extracting, Electrical, Body & Trim, Vehicle rebuilds, Special vehicle towing, Car towing, Vehicle wrecking, Long distance hauling, Auto windshield leak repair, Air conditioning, Tire change, Oil changeServices: Transmission, Carburetor cleaning, Air & cabin filter replacement, Auto side view mirror repair, Tires, Steering & suspension repair, Installation, Part finding & extracting, Electrical, Body & Trim, Vehicle rebuilds, Special vehicle towing, Car towing, Vehicle wrecking, Long distance hauling, Auto windshield leak repair, Air conditioning, Tire change, Oil change
Gabby R
5 years ago
This is probably one of THE WORST auto body shops AND BUSINESSES in Middletown. Absolutely inconsiderate and unprofessional. They had given a date as to when the vehicle would be repaired, then they pushed it back a couple days, then another, and another, NOW it's WEEK TWO since THE FIRST given date. I had called to check on the status of the vehicle. I was absolutely disregarded and disrespected. "Ma'am, we'll get to it when we get to it. Have a good day." I was then HUNG UP on. Excuse after excuse. Excuses ranged from "Oh we have to order the parts" (which is understandable) "the part we ordered was defective" (still understandable" BUT WHEN THEY HAVE TO DELAY IT FOR 3 DAYS BECAUSE THEY HAVE TO "clean it", at this point they absolutely do not care.I would NEVER recommend this shop to ANYONE. I am astonished at the very fact this can even be called an "establishment". Absolutely horrendous, disorganized, and a complete disregard for quality of service.
Jakub Konkol
a year ago
They did some body work, painting, and ac repair on my car. I'd come back for any other work - the price was great, the work is quality, and the guys were courteous.
Thomas Rodre
a year ago
Steve (the owner) has been exemplary in providing our family with affordable, professional auto body repair services...more than once!Service: Body & TrimService: Body & Trim
Russ Cohen
2 years ago
Highly recommend! I called Joe several times with questions, each time he explained clearly what to do, went beyond basic service and was extremely helpful. Friendly, knowledgeable and helpful.Service: Special vehicle towingService: Special vehicle towing
Alex Panella
3 years ago
Owner is an absolute joke I showed up to pick up a car and he accused me of yelling an threatening him over the phone and I had no clue what he was talking about. Then he forced me off the property and threatened to tow my truck. Dude is psycho
Andrea
5 years ago
Quick, quality work. Professional & worked with our insurance. We've used them on a few occasions & have always been extremely satisfied.