Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anonymous Reviews
3 years ago
I always come here to buy parts for my cars,and if I can describe this place compare to their counterparts competition, I will say this place is affordable, and they have a great customer service, I meet bosslady, and she is communicative,which is good.Give them 5 stars for a lack of bad experiences,

  Saul Carmona
a year ago
Nicely stocked store with nice employees.Had an unpleasant experience at AutoZone when returning some items and decided to go down the street instead to buy what I needed. Found what I needed easily and while paying Omar was able to sort out an account issue I had on their system. Would recommend

  Lisa Luke
6 months ago
They did a great job getting my items and carried my battery for me

  John Oliver
2 months ago
Very helpful and friendly staff.

  J V C-1
a year ago
2 weeks ago i have a employee fixing something so simple,that it took (him) for ever to do,i got tire of waiting so i decide to come back.today was the day that i decided to come back,at least i was Expecting to be Welcome the most,but instead,All i got was a "Negative Actitud"towards me,and i don't think thats the "Actitud" any Advanced Emoyees Should have towards there Customer.Regarless of the Situation,this type of Employee needs to go back to basics tranning of how to handle Customer Service and be MORE PROACTIVE.(at least you Can Still have the Actitud,WITHOUT the Negative.)Unfortunated i wont be Visit this Location for as Long as i can remember..

  Tim Brown
3 years ago
Got my car towed here with their phone service and they popped a new battery in the next day. The service was excellent as well as communication and final cost. Honestly, it was a really easy transaction and I was very pleasantly surprised. If needed, knock on wood, I would use their services again for sure.

  Gary G
3 years ago
This location is amazing. The two guys that installed my battery were very professional and took their time. They made installation look like a breeze in no time. I would certainly come back due to the level of service they provided.

  My Lam
5 years ago
Shout out to my man, Andrew! He s such a good salesman and know what he s talking about! He explain everything clearly and understandable. He give us advice and show us options of parts that is good for our car. Very nice and friendly man. He helped me more than anyone else in the store and I would totally recommend everyone to ask him for help! He s very professional and know what he s talking about.Thank you Andrew for all your help! ANDREW! ANDREW! ANDREW!

  Michael Volpe
7 months ago
Great service and always have the parts that i need for my vehicle

  Mariska Aryan
2 months ago
Clean store, knowledgeable staff

  grisel delgado
7 years ago
I use to work there, it's a great place. Some people don't understand they don't keep in stock all parts for vehicle but you have the option to order the part you need threw them and of course it will take a few days depending where it's coming from it's not a over night thing. Example: ordering online it does take a week the minimum with them a few days.

  Maisyone1
2 years ago
This store is a gem. Great customer service. After experiencing poor treatment from their competitor next door I will never go anywhere else.

  William Dickerson
8 years ago
Pleasantville store is a longer drive for me but ever since the new manager, I like it there more. Nicer people, massive on knowledge and help .To Mark R. Thank you for all the answered questions. You and you staff are awesome.

  victor ramirez
5 years ago
if you have the option of avoiding this parts store I would suggest you do. the manager is rude and doesn t have any kind of customer service skills. his attitude when dealing with customers is boarder line offensive and i m suprised the company allows it. I bought a starter for my car from here and it was the wrong starter so I went to return it and the manager would not let me. he was very annoyed that i showed up with my issue so he told his employee to figure it out because we still want to make a sale right? amazing. then he said so it looks exacly the same, but it s not the same? crazy wich was insulting to me, we in the automotive world know parts can look similar and not be even close. then he told me I was installing it wrong ( wich again i tried to ignore) and that s why it didn t fit. this was not the case. so I decided to try to install it one more time as he suggested. did not fit. so I went back again and he acted like he never saw me before. told me I could not return the part again and went on to say you had to install it to find out it was the wrong part after he told me to do so the first time. then he went on to say we do not rent parts as if I used the starter and tried to return it wich again is not the case. and in the end he walked away without saying a word and left me and his employee standing there confused as to what to do. his own employee said but he didn t even say anything and didn t even tell me what to do it was not his fault nor his issue so I can t fault the employee since it looked like he was new. it is the managers job to manage in the end. and if this is how they treat the people who come into they re store I will definitely never come back to this place. or any advanced auto for that matter after this. extremely disappointed in the service here. rude, disrespectful, and arogant. I can buy parts elsewhere.

  Sharon Weaver
a year ago
I placed order on line, called and confirmed.....and they STILL don't have what I ordered!! And they have some rude employees (unfortunately)....Will Never, ever order from store by Sam's club ever ever again!!

  Ezzard Ellenwood
4 years ago
I've been going to Advance Auto 4 years that's another place I love of the people that work there they try their best to help you if you need a battery Muffler whatever you need Advance Auto Parts it's the place to go and my name is Junior

  Nkem Aigbogun
3 years ago
Always helpful. And a lot of freebies in terms of minor services. Refilled the coolant in my car. I didn't know where to put the coolant. So, glad they refilled it for me.

  Gracia Adeclat
3 years ago
Good Auto parts to buy parts very nice place and good customer service.You will be very welcome and satisfied. Very helpful worker's out there.

  Johnny Blaze
2 years ago
Fast service great staff they offered to put my windshield wipers on for me without me asking quick and painless

  kenneth mcwilliams
2 years ago
Great service by most eMployees but some others need help

  Jack Lu
7 years ago
the staff checked the battery for me was so unprofessional, he burned the engine when he tried to unscrew something. And didn't make an apology. I should go to autozone at the beginning.

  Nilda Ramos
3 years ago
Daric The Manager Is The Best Ever Friendly and So Professional I Recommend 100% So Helpful

  Shirley
8 months ago
Very helpful, quick and friendly

  Marc Anthony Loo
4 years ago
Guys there are very helpful and the place always have great deals for Oil Change

  nathan wiggins
7 years ago
When in to get a part for my car did not have it , the other store didn't have it ,I was told that it will take four days to get the part , OMG that is really crazy never go to that store or any of them

  Omar Adorno
5 years ago
James from Barnegat advanced auto has always been reliable and helpful every time I had any questions. Thanks James for all your help

  Richardo Gauth
5 years ago
The staff was very helpful, especially with their tool loaner service.

  Ryan Hallowell
2 years ago
Tried to stop at the store but they said they were closed even though it says they open at 730am

  phil robinson
6 years ago
No nonsense good customer service. They will tell you what you need if you are a newbie.

  Paula V
5 years ago
The cashier at the register was very helpful and knew exactly what I needed.