R & C Auto Rebuilders, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Noor Jaffery
3 months ago
Full disclosure, my car ended up totaled, so I didn't have R&C do any work on the vehicle.However.I did interact with the staff on multiple occasions over phone and email. Michelle and Carl in particular were super responsive and helpful. I had my first car accident over a month ago and today, speaking with Carl, I realized he was the first professional I'd spoken to who'd asked, unprompted, how I was doing.I've called multiple body shops and dealerships, spoken with myriad individuals at my insurance agency, and even the person from the towing service that originally picked up the vehicle from the site of the incident.I just about burst into tears. (just about.) It really hadn't bothered me how little human element there was in this whole process until I experienced a little bit of it and then I wondered why it hadn't bothered me. It should have. We're people and we should treat each other like it. We deserve it.So. Yeah. Thesis over; People are raised up, not dragged up, we should act like it.Thanks for pumping up my optimism and (cheesy as it is) faith in humanity, after a harrowing holiday season, R&C!

  Anthony Gramaglia
a year ago
Carl is top notch. Service and communication was outstanding. They did a perfect job on one of my motorcycle parts. Wj definitely be back for all my auto body work.

  Scott Packwood
7 months ago
I have been dealing with Carl and his staff for nearly 20 years. His quality of work, compassion, and professionalism is unmatched. I recommend this shop to anyone that has to have their vehicle repaired.

  David D'Apolito
7 years ago
Avoid, Avoid!!!!Worst repair place we have ever been to. Spoke with Carl before we had work done on our Lexus vehicle which was slightly dented in the rear right quarter panel in June of 2015. He was not part of the USAA Insurance Company but he said not an issue in that they could send payment directly to him and he also stated he would honor their lifetime warranty. Well, 16 months later we get paint peeling off where he did the work, the rest of the vehicle is perfect. He refused to honor the warranty as I had to show up at his shop three times in person in an attempt to get him to honor his word. His excuse is that there was rust there not seen originally and even though I was not told by him when he did the work. My insurance company said as soon as hed decided to do the work, if he saw any rust then he should be held responsible and they have no record of him identifying this on the estimate he sent them. Worst part about this is we have been using him for about 10 years with multiple cars and we have personally sent him 5 customers who had work performed by him. I have contacted them all about this and they will no longer go back. Additionally one friend told me after Carl's company did the work on his Altima he had to go back three times as the door window kept falling off of the tract. Nice guy maybe, but does not honor his word. If you have a problem with his work he does not know you anymore.Just had my vehicle fixed by another Autobody shop who said that the work done prior was substandard and not done correctly and if there was prior rust he did a poor job. See photo of paint job done after 16 months by R&C Auto Rebuilders.

  Mark Johnson
a year ago
These guys are awesome! Finished my Jeep 3 days early but with top notch workmanship and attention to detail. From start to finish everyone was helpful, personable, and a pleasure to work with. I can't say enough about them.

  Jonathan Horvat
9 months ago
I have nothing but praise for this business. They have taken care of my family time and time again and always do a spot on job. There s a reason they re always booked a month out, they re truly fantastic.

  Irek Rybark
a year ago
Solid work with reasonable prices.My experience comes from repairing with them 3 vehicles.First of all: professionals. You get a solid estimate without surprises, they do the work on time as promised, you pay and drive away happy.This is my place to do any body work.Services: Painting, Body & Trim

  Boruch Itzkowitz
3 years ago
After getting rear ended, I went to R and C for a quote and repair. They were transparent, communicative and helpful through the entire process. When it came time to do the work, they went above and beyond to have all repairs completed in only 2 days so I could get my car back as quick as possible. Car looks great and I would definitely recommend them to anyone needing body work.

  Jam S
4 years ago
This review is very long OVERDUE. The stars may read "5" but R & C Auto Rebuilders, Inc. has really earned 10-Stars for their high level of professionalism & workmanship. Carl is the most honest professional in ANY business I have ever dealt with. The repair work done by his staff is top notch and Michelle in the office is personable and courteous. I would never let anyone else work on my cars~!

  Kathleen B. Stovall
2 years ago
This is my 2nd extremely positive experience with R&C Auto. The owner is honest, fair and kind. I will definitely recommend this shop to all my friends. I was treated incredibly fairly. Thank you for putting a smile on my face and making my car beautiful again!!!Service: PaintingService: Painting

  Chidi Okafor
a year ago
Carl was extremely nice and professional when I brought my car to R & C. He fixed my front bumper and tightened it back without taking any money from me. Thank you so muchService: Body & TrimService: Body & Trim

  Chris Hasselgren
5 years ago
I've used Carl several times and honestly would not think of letting anyone else fix my cars. Very professional, high quality work, done in a timely fashion. Their staff is excellent as well, very good follow-up and personable.

  sdmiller81977
8 years ago
I have known Carl for a quite a few years now. I met him through doing volunteer work in town. I have taken my cars in the past to him and by far the best service around!!! Professional, courteous and upfront!!I sent my sister there and she was so happy she went as they were fast, honest and thorough!!CARL IS THE MAN!!

  Dues ExMachina
7 years ago
My experience at R&C started with great customer service and ended with great customer service. In between the mechanics inside the shop pulled a rabbit from their hats and fixed my car after an accident and everything looks great. The work was delivered with high quality. The owner of the shop is a good guy too.

  vidhya ramkumar
5 years ago
Had a great experience today. My van had front-end bumper mudguards coming out. Carl, the owner, looked at it - not only fixed it - pro bono - he suggested that I do not spend extra 100$ in replacing the part.Completely blown-away by his honesty and customer service.

  Lorri Lindsay
2 years ago
I don't take ny cars anywhere else. Repairs are always flawless and done in a timely manner. They take care of fighting with the insurance company to get the correct settlement on the repair too, a huge time-saver for me!

  Jon B
2 months ago
Very helpful and friendly. Work look great.

  Wen W.
9 years ago
R & C is very professional and friendly auto repair store. Carl, the owner, is a nice gentleman who takes care of customers. My car was badly damaged in an accident and I google searched local auto repair stores for the fix. I obtained 3 repair cost estimates from 3 stores and R&C was the lowest and with good reviews. They fixed my car perfectly and it looked like new again! Now R&C becomes the family doctor of all my car service needs. I would like to give it 6 stars!

  Hyun Cho
5 years ago
Worst auto body shop. They didn t care at all about my taillight that was smashed in. There was a dent near the taillight but they said it was fine but when I went in to put in a new taillight, the dent caused the light to not fit properly. There was a huge gap and the wirings were exposed. They charged me and did nothing on my car, the dent was still there and my light did not fit. When I called back to ask if they could actually fix the dent this time, they said they were too busy and call back next week. Worst service ever.

  SAM RAMOS
5 years ago
Let me start by saying.. there aren t enough stars to give R & C auto body in South Plainfield no . Carl definitely is one of the most honest professionals in his field. I felt so assured the work was going to be fenominal . .I ve never given a review..EVER !! before the work was done ! And those who know me , know I m a straight shooter. A rare find in the auto body repair Industry. The vehicle I brought in has the upmost sentimental value to me . It s for my son whom I m proud of and deserves an awesome first car . So it meant a lot to get it done right . Carl -michell & the awesome crew at R and C auto body. .. thank you so much for walking me through the paper work, and going the extra mile to make me comfortable.!! ., disabled friendly . Thanks again! .. Sam

  asp1213
4 years ago
They are great to deal with throughout the whole repair process. Everything went super smoothly, my car is fixed perfectly and was beautifully cleaned when I picked it up.

  Chris Heinze
4 years ago
I have (unfortunately ) used their services several times! Great customer service, friendly owner and friendly staff, mindful of your budget and excellent work! I also want to mention that they employ deaf employees... a fantastic local business!

  Galo GNV INVENTIONS Cifuentes
6 years ago
Terrible shop. Do not go here for non-insurance work, they will rip you off. Carl estimated 1,500$ ( rear end bumper ) in repair they and only did 10$ worth of work. ( bent rear panel back into place by gastank ) (carl then put on a bumper from a car that s been sitting in his junkyard that was damaged with multiple scratches, dents & swirls ) and had my car for over a week. Please save your time and money. By far the worse shop to do any auto body work in SOUTH PLAINFIELD.

  C
5 years ago
I had touchup paint work completed on my car door, due to supermarket shopping cart damage . I was very satisfied with his work, as well as the way he and his office staff took care of the situation. I highly recommend their services.

  Anthony Cancela Jr
a year ago
Great job. Excellent paint job. Would go no where else

  jessica cora
7 years ago
If you're paying out-of-pocket do not go here!!! They try to overcharge me. When I brought my vehicle to another shop across town it was almost $500 cheaper. I wish they had a half a star because that's all they deserve

  Lindsay Luck
7 years ago
Brought by car in or an estimate by R & C and they quoted me over $1000. I had a previous one for the damage to my rear bumper by another place close by for less than $500. This place is a rip -off if you try and do non insurance work.

  Kaitlin Licciardone
a year ago
My family and I have been taking our cars here for years and there is no where else we would go! I highly recommend!Service: Body & TrimService: Body & Trim

  Jet Set
8 years ago
They are the best courteous and professional I will not take my truck any where else. Carl is a Gentleman and has a professionalism about him that is second to none.

  Peter Dillon
3 years ago
Excellent service and value. All staff were friendly, professional and exhibited great communication. Will use them from now on.Services: Painting, Electrical, Body & Trim, WeldingServices: Painting, Electrical, Body & Trim, Welding