Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin DiGiulio
5 months ago
Lousy experience with store manager. Came back after two weeks to return a headlight bulb ($149) that I did not use. Was told that their return policy was no returns on electronics. I looked at receipt and that language was not there. I asked how I was to know that. He printed a return policy page and gave it to me. I told him that I should have been informed at the time of purchase, or at the very least it could have been printed in the receipt. I opened the package and never ended up using this item.Sorry, fella. You lost a customer, as I ll never be back. Fyi, I was about to exchange the bulb for the $400 relay part that was actually the issue. You lost a future customer and another $250, just to save $149 and not use your discretion.Btw, lots of auto parts stores in the area. I ll drive the extra 3.5 mins to the next one.

  Richard
8 months ago
I went to purchase some vehicle wash items and watched a very sad interaction. A woman needed help with a car battery. The kid behind the counter was somewhat helpful. There were about 5 associates in the store during this transaction. Not 1 of the 5 helped this woman bring the heavy battery in or out of the store.

  Maria Rivera
5 months ago
I came in to find a battery charger for my 17ft truck and they had the charger pretty cool.

  Albin Xavier
a year ago
Pretty terrible experience. Don t buy anything electrical because they cannot be returned. That information was definitely not relayed to me at the time of purchase of a jumper box. When I got home and realized that it needed to be charged for 36 hours before use and needed to be charged every month as per instructions, I attempted to return it to get traditional jumper cables. Manager came in already upset, before I even said a single word, and started yelling at me, before calming down after I noted that he was coming in pretty hot. Your best bet is to go to pretty much anywhere else.

  Annie Arcuri-Abbey
a year ago
Was looking for a Running board or step for my Van.Nothing in store & Clerk found nothing in Computer to order.But on a good note great place for Windshield Wiper Blades.

  Robert Williams II
10 months ago
Decent place to find auto parts. Cashier service rep did assist in finding the right parts for me and found discounts I did not know of. Thanks Advanced Auto Parts!

  jamille way
2 years ago
I am a regular customer at this particular location so I went there to have my wife s SUV battery charged in which they offer for free (I think that s great) so I m next in line so I get the new guy from the introduction he s being dismissive he takes the battery and puts it to the side and says he ll charge after the next customer (because he was a paying customer) then refused to take down my phone number and name. After he finished with the paying customer he s even more agitated because I waited until he hooked up the battery to the charging machine turned the machine on and walked away. So I attempted to ask a general question because I noticed there was the on button that needed to be pressed so I called out excuse me and he lost he started saying bro I put it on the charger your getting a free service what more do you want when all he had to do was deal with me as a regular customer which his coworker did he came over hit the on button and I said thanks and walked out I need to speak with the manager

  Mark Whitner
2 years ago
I heard a scraping sound from under the engine on a trip today. Took it here and Marvin, Clarence and Patrick discovered it was a loose heat shield. They made the fix in minutes at no charge. They put us at ease and I would confidently recommend their work.

  Jacqueline
2 months ago
Very helpful and fast.

  Sincere X
2 years ago
So this morning I placed an online pick up order specifically for the curbside pick up option that their website boasts due to me currently having a leg injury. I called when I arrived to the store and was hung up on. Then, when I called back I was put on hold until I hung while was limping back out of the store with my part in hand. Not to mention, when I walked in, there were no other customers waiting so what I was on hold for I will never know!

  Rudy Burgos
2 years ago
Went in looking for some led tail light bulbs and they had a extensive line up. I found what I needed and i was in and out in no time. Thanks for helping me out Walter, great customer service.

  AJ Mack
5 months ago
False online and store pricing !! Buyer be ware

  Igor Butori
a year ago
No one at front desk. 3 costumers was waiting for long time. I was waiting 10 min just to ask question. No respect to costumers

  TankMan269
a year ago
this store was great a couple years back ... Im not sure what happened but now I am constantly given the wrong parts and having to make return trips over and over ... ridiculous !!!

  ivan Lo
10 years ago
I think the store deserves 6 stars, the staffs are very helpful. Especially, Rebecca and Tim!! They help me to pick up the right size for my car and teach me how to fix the problems with their sweet customer service.

  Anthony Henry
a year ago
Pleasant experience all the employees were helpful and knowledgeable and especially Anthony Henry

  L. G.
4 years ago
This specific store is run and manage by people without any people skills. I was just trying to make a suggestion and the young cashier got very agitated. When I try to report him to his manager I realized they must have dropout for school the same day. Some other stores have people with experience in car repairs

  Jay Benzo0
2 years ago
Great business like usual with this location. Always have what I need for my Benz and friendly staff.

  Mirko Majcen
3 years ago
Very nice clean and organized place with sale's personal knowledgeable about ato parts they selling also they have used oil centerI thank them for what they do

  Brett Mason
4 years ago
Great service everytime I go and they have every part I need I'd not they order one cashier Albert great dude he needs a raise also Tim

  Roberto Simbana
3 years ago
Great customer service, they are always there to help you get what you need and are honest with their prices !

  1stPOINT LOGISTICS
6 years ago
Good experience always knowledgeable about what product fit your needs and if they don't carry it where you may can find it.

  Trader Marty
2 years ago
They had everything on my list. Store rep helped me pick every item on the floor. Then I bought a few items I didn't know they carried. I'll go back.

  trvl mik
2 years ago
Store manager kindly assisted me with a return after there was a misunderstanding. Thank you.

  Freddy Gonzalez
a year ago
The worst auto parts store i have ever been to. It seems no one knew what they were doing, and the wait was too long. I just walked out.

  Bryan Carley
3 months ago
Helpful.

  Fay Gallimore
3 years ago
Helpful staff,did not know what I want and the sale person explains to me.

  S M
a year ago
Employees really didn't know to much about cars from my experience

  michael costante
4 years ago
I was up the creek with a dead battery and no tools. Jumped my car to get it over to the store and left there with a new battery installed. Tim rocks. I can't recommend this place enough.

  Jerry Mossuto
5 years ago
The staff is always extremely helpful. Never been a problem with anything at all.