Valvoline Instant Oil Change

4.4 (476)

  588 Memorial Pkwy, Phillipsburg, NJ 08865
  (908) 454-5800
  store.vioc.com
  Claimed

Oil change service Auto air conditioning service Car battery store Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John McCormick
a week ago
I go there for oil changes. They have a very professional staff. They always check my lights and other car related things. Almost always a quick in and out.

  Joseph Wilson
a year ago
There was a pretty long line on a Friday afternoon, but it still didn't take too long to get my oil changed. The staff were efficient and friendly. No complaints!

  Lidia Ramirez
2 years ago
I wish I can give 0 stars very frustrated.On 3/27 I came in for an oil change and a radiator fluid change. I left the shop drove my car went back to the shop something was strange they proceeded to tell me it was electrical that wasn t the case. Next day my car started over heating and smoking went back again and was told there was no fluid in there . Again next day my car was on C proceeded to tell me it was because it was cold outside . Again it was checked nothing was inside then was told to go to a mechanic because It s my temperature. I never had a problem with this company until now they messed up my car and won t take ownership and keep blaming me . I took my car to them because I trusted the company never had a problem with oil change or anything . I been having my car no problem since I got it from the dealership. Now my car is having over heating problems because of a mistake the guys in the shop can t take ownership off. Thank you manny assistant manager for messing my car up . I took my car for three days in a row and they just made it worse. For anyone getting anything done please make sure they do what there supposed to I will list pictures and you can see my tire pressure wasn t checked those 3 days my tire indicator light was on for low tire pressure. They say they check fluid water and they don t . Please be careful with your car . I won t be returning back at all. Now I have to spend extra money fix the overheating . For anyone getting any service done play attention and watch what they do for you not to have same problem of them damaging your car. Also better training needs to be done with the workers it s not right to argue back with customers and laugh in there face .

  James Goetz
6 months ago
Excellent, courteous and timely service. In and out in less than 15 minutes. Thank you!

  Kenny oh
2 months ago
Wait was a little long but other than that it was smooth! Nice caring people on the inside. Fast once your in there.

  Joe Adipietro
a year ago
I had quick and excellent service today while getting my oil changed at Valvoline in Phillipsburg. Kam went above and beyond detailing and fixing what he could while pointing out some potential future service work I may need. I highly recommend. I especially like that all parts and work were double check with co workers and very transparent.

  Debra Baker
a month ago
Everyone was very pleasant and I was in and out quickly. Chris was very helpful and nice.

  Michelle Lutz
5 months ago
Awesome Oil Change! Quick! Easy! Bryan was great, friendly and fun! All the guys work together for a speedy and safe process!!!

  Tiffany Speacht
8 months ago
Stopped by on my lunch for an oil change. Very prompt and professional. Not pushy. Seem like a great crew.We usually change our own oil. This was a fantastic alternative.

  Matt Brady
3 months ago
Fast friendly service. In and out oil change. Very quick.

  Rebecca Curtis
7 months ago
Whoever was working Sunday morning 9/10, deserve a raise. They were the friendliest and most helpful men I ve ever dealt with there. Thank you, guys!Service: Oil changeService: Oil change

  Ruben Montalvo Rivera
7 months ago
I went to the Valvoline oil change rack Yesterday August 26th I brought my own oil which was mobile one synthetic oil for 10000 miles and my own filter as well. After they got done changing the oil and I paid $60.for labor they put a sticker for only 3000 miles which a sticker they usually put for just regular oil change. To make a long story short. One tech distracted me asking my name and address while the other poured my moblie oil in an oil jug. I heard the tech that was taking my information say "you don't have Pour his oil in an oil jug.and when I looked to the front of my car the last thing I saw some one lifting up an oil jug. After that they took a long time to put the motor oil back in my car. Which is a 2014 Ford Focus silver 4 door sadden..I Quickly noticed the sticker on my windshield for the next oil change was 3000 miles..they never ask me how many miles I want on the sticker... And then I asked for the manager which was a big black guy And all he did was give me an attitude the time was about approximately 12:30 PM He told me there's no way they could have done that because there's cameras all over the place.. I asked him if I can see the video and he denied did not let see the video camera. I was going to call the police but I had no time.. I will never go to this oil change rack ever again there are bunch of thieves and young kids that don't know what they're doing..

  Jorge Higueros
10 months ago
Go to the dealership for your oil changes. This place will not hold themselves accountable for any damages done to your oil plug being over tightened causing a leak to your oil pan. You re better off paying the extra few bucks at the dealership and having them fall on the liability. Not worth the headache. Corporate backs up the Service Centers so there s really no getting them to pay for any damages. They can t even admit their wrongs. They ll continue to point fingers at the manufacturer. DO NOT GO HERE FOR YOUR OIL CHANGES.Service: Oil change

  Anthony Estxx
a month ago
Quick, kind, helpful, professional! Very nice people

  Sheree Stampfel
9 months ago
Excellent service; quickly done. Didn't even have to get out of my car. I didn't get the name of the lady technician but she was friendly, efficient and informative.

  Mike smith
8 months ago
Beware!!!! My wife brought her vehicle here for an oil change. 20 miles later she's broken down on the side of the road. Vehicle has a rod knock and valve tap.Manager told me I needed to replace my battery and alternator. And that the rod knock and valve tap were on my 108000 mile motor. There was absolutely no rod knock or valve tap before my wife brought this vehicle in. And my battery and alternator work just fine as I had them tested. LESSON LEARNED.

  Len Michalowski
3 months ago
Always use this place, great service good people

  Michelle Stine
10 months ago
It was an excellent experience from the very beginning. I was greeted with a gentleman named James A. Telling me where to go. Shamika was the CSA doing the oil change. She checked everything out. I found out I need a special synthetic oil so my car can run correctly. She showed me. She even showed me about my engine it needed a flush. It was black in the beginning time. She put the stuff in in was clear. To find out, I also learned I have a cabin air filter. It was nasty. It was replaced by James, did it right in front of me, and explained what it does and how often it should be replaced. My car now is running so smoothly and quietly. She is new again. I am definitely going back. Both of them handle my car with care. I highly recommend valvolione. I am very grateful for the opportunity to meet James and Shamika. You can tell James loves his job and what he does. Shamika is honest and straightforward and won't screw your car up. I love both. And I had a Coupon.

  Cynthia Lee
2 years ago
The best oil change experience ever! The technicians were very friendly and professional. The service was quick and easy, no appointments just drive in and you re back on the road in about 15 to 20 minutes. They were very efficient and had several safety protocols they implemented and communicated directly to me during the service. I highly recommend them and will definitely be using them from here on out for my truck.Service: Oil change

  Brenda Kennedy
11 months ago
My husband takes his very old work car here. They are so nice. Transparent with all service costs. Quick. Great STAFF!

  matt pierce
a year ago
Came here a couple weeks ago to get my oil changed and coolant flushed and replaced. Noticed a couple days later my coolant was still low and figured i might have a leak so i topped it off. Coolant level has been full ever since so definitely no leak. Steer clear of this place, youll get scammed out of $110Service: Oil changeService: Oil change

  Mel Mont
7 months ago
I am a loyal customer and always I presented a discount cupon but the guy did not wanted to give me a discount or even call the manager so I LEFT AND NOT COMING BACK.

  Mustangfan02 Wayne
8 months ago
They were Upselling everything they can think of they had poor attitudes waited over a half hour in line just to get an oil change and once I did the attendants didn t know what they were talking about nor did they check everything they were supposed to like other valvolines do that I go to will never go back to this location

  Laurie
7 months ago
Best location! Friendly and knowledgeable staff. Bryan the assistant manager is wonderful. So helpful.Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Robert Smith
a year ago
Went in for an oil change requested the tires be checked and air filter checked, he mentioned my coolant was low, i said top it off, was charged for 3 quarts in a bottle that takes 1.5, asked rep about and he said"but it was empty brother" tech tried to replace my air filter without question until i stopped him, tires were never checked, also requested a qt of lucas, was still charged the additional quart of oil that was no longer needed as per the lucas treatment tech also didnt know how to close the hood i mean come on thats literally what you guys do, overall extremely dissatisfied with the service and unprofessionalism of this business been coming here for a long time with many vehicles and recommended this place to a ton of people, neither of which will happen again, please check your reciepts before leaving

  Eric Johnson
7 months ago
Quick oil change, guys are very friendly. Anthony did a nice job on selling extra services!

  Rebecca Swisher
a year ago
Kam was incredible! He was so patient with my sister s little ford and teaching her about her car. Very professional and kind. Please give this man a raise so he never leaves. Best employee.

  Samih Riyad
a year ago
They used to be a professional respectable outfit for a quick service for 15 years hence the two star rating. While I was waiting to change oil. I asked to tigh up a lugnut on my rear tire. When I received the bill I was chocked to see additional charge of $10.00 . When asked the manager Ibraham he replied that we don't work for free. I agreed but I thought the charge was excessive. He said this is the minimum charge for miscellaneous service. At the moment I was very tempted to ask for the lugnut to be removed and I will install it myself. After all its mine, I was afraid of Abraham retaliation since he was combative. I thought to speak with customer service and they would rectify the situation. Unfortunately I spoke with Evans the area manager who was more aggressive than the shop manager and he completely stand by Abraham assessment of the charge. The moral of my story isTHEY MIGHT APPEAR PROFESIONAL AND CURTIOUS BUT DON'T DISSAGREE WITH THEM . THEY WILL MORPH INTO INTO THE AGREESIVE TONE THAT I RECEIVED.Service: Oil change

  C.L.A.P
7 months ago
I was traveling and had to stop by for a quick oil change. Excellent job done within 15mins.

  Marina Priester
a month ago
So very helpful, fast and friendly !!!

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 8 AM-5 PM

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