universal motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jhonpierre Torres
3 months ago
Ive been looking for the right car for the last 2 months. And thankfully Universal motors had the perfect car for me. Great customer service! Thank you to Junior for all the help.

  Son Dialer
3 months ago
Universal Motors saved my life twice. These guys take care of you. Second time buying car from here. I needed a little help and I received that and more. I m back on the road again!

  lancecordel
6 days ago
Very honest, very trustworthy. Everything was as he said it would be highly recommended!

  juma hussein
a year ago
Greatest place to shop for a carGood deals and Great customer serviceI definitely recommend

  Catylia Mata diaz
2 years ago
Junior was very helpful and welcoming. He attended to us right away and gave us a really great deal. Looking forward to dealing with him in the future for another car.

  Nancy St. Brice
a year ago
The car was in great condition, clean and I felt confident that I had made a good purchase. I trusted the dealer and the quality of vehicles that he sells.Updated Review 04/04/2023Thank you Junior, a few weeks after my purchase I realized that there were just a few minor issues, nothing that prevented the car from working but just to make it more convenient. The radio was locked and I could not get the code to unlock it. Junior sent me to his competent workers who tried to get it unlocked and when it could not be done, gave me a brand new stereo!!! Then 2 weeks later I came to collect my plates and my engine light was on, my tires needed air and the front passenger window was stuck, he fixed it all for me!! Then I also needed to change my brakes and I did not have the funds as yet. Junior agreed to change the brakes. I paid him a couple of days later. Please though guys don't take this a a way to take advantage and request service and then not pay up. That won't be cool and will spoil for others who may have a genuine situation. Thank you for all your help and my dad and I look forward to doing more business with you!!.

  Arkad
2 months ago
Good deal honest salesmen. Left with a new car happy

  Maddy Lin
a year ago
If I could rate this dealership 0/10 I would, deceitful staff, was told a car had a clean title, a simple vin check and there it was. A car that apparently had a clean title, 3+ owners, had an accident, and valued at not even half the price it was being sold for and has been driven for over 10 years. Don t fall for their guarantee extension scam either. Avoid at any and ALL costs.

  Niem Dumas
5 months ago
Super good service

  Ron Borden
2 years ago
Junior and the guys are excellent. Bought a solid running Lincoln Navigator from them and a few days after I was 70 miles away and developed a coolant leak at the thermostat. Junior didn't leave me hanging helped me find a mechanic and was back on the road same day. I am 100 percent positive I made the right choice purchasing from him and will repeat whenever I'm in the market for another vehicle.

  Merrise Cetoute
2 years ago
They were very welcoming. Great service. Awesome dealership

  Yves Terilus
a year ago
Excellent service. They made me feel real comfortable and confident with my purchase. I would recommend anyone to do business with company. Very proud with my purchase

  Virginia Hernandez
a year ago
Omg am so in love with my car thank u to universal motors the service is awesome they work wit u n everything am so so happy I got my car from there I highly recommend this place junior u are d best

  Gerald Lilly
3 years ago
Junior showed me great CS. I traveled from Ga to purchase a truck. I asked for him to save the truck for me because I knew it would sale fast. I Gave him a $100 deposit. He gave me his word that he will not sale it. Now I have the truck for my business. He is a real cool laid back person that s willing to help his costumers out . I highly recommend His company for any needs that you may have dealing with a vehicle. He does it all!

  Alejandro Sanchez
2 years ago
Got my 2010 Honda Accord with the best people out here in NJ. Everything was quick and easy and helped me out with all I needed. Recommended 100% I was really satisfied.

  SGZ zero
4 years ago
This dealership is extremely friendly. They answer all my questions with smiles. They made purchasing used car easy and pain free. I will definitely recommend people looking for a used car to buy from them.

  keith lucas
3 years ago
My experience was fair. Good customer service. The car that I brought is a 2004 Honda CR-V. It s drives very good and the most good thing about it low on gas. Thanks to JR I have a good car..

  Thomas Leon Wilson Sr
3 years ago
I went to the dealership today and brought my first vehicle from them Jr was so helpful and discounts was helpful. Jr made sure I walked away with the vehicle. I definitely will recommend this company. Base on this vehicle I will be back again

  Ania Jones
2 years ago
Very Pleasant Experience! Everyone was nice and the car had ZERO ISSUES! Come shop here and ask for JR. You won t regret it.

  Tanysha
4 years ago
Great support and help with all questions and concerns about purchasing or financing a car. Support and help with credit and any issues with insurance concerns. I would recommend this car lot to anyone looking for a car and great customer service.

  Wynasia Greenwood
3 years ago
Junior is an awesome person to work with he very reliable. Will recommend him to anyone that wants a car. He was very helpful to me.

  Amanda Esquilin
2 years ago
Such an amazing experience. The owner works with you to give you the best deal. He makes everything run smooth. No stress what s so ever!

  Julio Diaz
2 years ago
Junior , helped me with my tires, he gave me a fair price and did it right away , also adjust and balance my car for free , he is a good man ..Highly recommended to paterson friends

  Christine ROdriguez
3 years ago
I got a 2014 lancer for a great deal the staff was very friendly and helpful with all my questions they were willing to work on price and made sure I left happy knowing I came out of state my car was super clean and full of gas so if u need a good car for a great price check them out

  Altagracia Escolastico
6 years ago
I had a great experience buying my car from this place they are really friendly and have good prices i would definitely come back here for my next car thank you guys so much for the great experience!!!

  Dana Joukhai
5 years ago
a tire swap went wrong: girl needed to switch her tire since she popped it from a pothole. y all messed it up somehow considering there were loose nugs that caused her tire to fly off few days after on her way to work. she is safe and not injured, her car was damaged due to the tire flying off in the middle of her drive to work.Universal Motors denied being at fault AND will not pay for her damages. Hope y all change your minds and do something before she does the right thing and sue y all.

  Norachie
3 years ago
Great customer service and very helpful.Their make sure they applied to you and do they best to provide the best car service.

  Henry Chiedu Okoh
3 years ago
Junior is a fantastic person , very presentable, honest and I am really glad I came to Universal Motors . I would happily recommend Universal Motors is over and over againHenry

  Vanilla Ramos
2 years ago
Wonderful experience, junior attended me right awayGot the car i came for and left with temporary plates. Higly recommended!

  Donnette Joseph
2 years ago
Customer service was great.it s very rear u find places with good customer service, nice dealing with you guys thank you