Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angel Deno
a month ago
Very Professional, Knoe what they are doing straight to the point Don t make you waste no time , I took my car at 9 am they called me the same day at 4 that it was ready. Very satisfied something that no one other could resolve or would always make me waste time buying things that weren t necessary. Highly recommended Good service and good prices and Good on timing and keeping you updated of progressBTW it was an electric problem with my throttle body that just needed programming my old mechanic made me switch it twice thinking it was throttle body when all it needed was a cleaning and programming
worldoffrancis -
7 months ago
Top Notch customer service experience, very friendly staff and they communicate professionally as they do your repair in a timely manner.. text updates are sent with estimates and receipts.. highly recommend for all repairs.. i felt like my bmw x4 was in the perfect hands.. best mechanic shop in Paterson hands down..
Fenil Patel
3 months ago
Edgar and Jose are doing a great work with many complicated auto repair challenges. They worked on my hybrid car with an issue so unique that the dealership was having a hard time to address it. Liberty mechanics worked on a step by step approx and found one after another issues and addressed them all. They were very prompt with the communication and in the end now I have a working car with an assurance that a group of competent mechanics are available to address any issues in future.
Sharyee Steele
5 months ago
I have been being my vehicles to Liberty for over 3 years. They work great and let you know what it is your vehicle needs. Jose!!!! My guy and the other guy I forgot his name starts with an E but they are AMAZING!!!! Just purchased a new truck and they are getting it ready for this winter. Thank you Liberty!!!!! I am a happy satisfied customer.
Nancy
3 months ago
Was referred to this place from Zizzo's in Haledon and wow! Not only was the service great but the cost compared to taking the car to the dealer was unbeatable. Edgar and Juan are great and kept me updates throughout the process.
Herb DeKorte
2 months ago
Excellent work by the mechanics they did the job right. Edgar a true professional. I will definitely bring my truck back to them for any repairs that I need.
ahmed ahmed
6 months ago
They are very pricy and expensive. I gave them the car and they just wanted to get money to fix things that was not a big issue. They overcharged me for the stuff they did. I took the car to another mechanic and he said all the car needed was just tune up. They made it look like the car is gonna breakdown if they don t do the repairs. They also said I needed a control arm because the one in the car it s gonna be a matter of time before it snaps but that was denied by the other mechanic that I went to. Overall experience was really bad and I paid 800$ just to change accelerator pedal. Never going back there again.
Ashwin Kumar
4 months ago
Jos� n his team are just extremely professional. They took the time out to really inspect my car and solve the problem. Truly recommend them to all my friends n family
Esteban Cadiz (Steve)
a month ago
Very happy with this business fast, Reliable ,friendly staff,will go again and Recommend to others
Eric W
6 months ago
My car needed the transmission replaced. They sourced a used one and saved me over $2k vs what the dealership wanted. They had it installed and back to me in 3 days good as new.Also, the front office are truly nice guys who are knowledgeable and honest. I can t recommend enough.Service: Transmission
Jim Benedetto
a year ago
I have to give Juan and his crew 5 stars. i originally had an electrical problem and brought the car to the Jeep Dealer in Teteboro that couldn't solve an ignition locking issue and they gave me the back the car with a refund for services that were started. Dealers are not interested in any older cars and especially an electrical issue of the type I was having.I fortunately found Liberty Electric on Google and they fixed the wiring issue out.. What's great is the shop keeps you informed along the way on your repairs through calls and text message and are wonderful in scheduling an appointment. I have continued taking my 2 cars newer cars there now and Juan the owner and his staff have helped me maintain the vehicles.My wife's VW 2017 Beatle has 260,000+ miles and is running strong & and since it's purchase has been regularly maintained by Liberty Electric. All repairs have been done in a timely manner and if there is an issue of a question the answer is always provide in a comprehensive way unlike large service centers who really don't value return customers.The shop does all types of repairs. Let me also mention they keep very accurate records of all repairs which is important.The company works with warranty companies such as "Car Shield" (& others) when I had a past repair completed which was smoothly completed.The prices are very reasonable and always completed in a timely manner. Thank you Liberty Electric for your excellent service & I highly recommend your services to those who are looking for great service.Jim BHawthorne NJServices: Transmission, Exhaust, Tires, Steering & suspension repair, Auto glass repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Wheel alignment, A/C installation & repair, Battery, Oil change
Madeline Ortiz
5 months ago
Excellent job on my husband s car. He was so satisfied that he said from now on you guys will be the family mechanic!Service: Electrical repairService: Electrical repair
Bee Barb E
9 months ago
I had a flat tire right in front of my building. Went to open the trunk and my spare tire was inflated and the air valve was missing. I made arrangements to bring the spare in the next day. Upon arriving I was checked in, confirmed the quote that I had been given, and was able to escape the heat and the rain while waiting in a nice lobby. My spare was fixed in a matter of minutes. They placed my spare on my car for me and I was on the way to the location that had a tire in my size. Service was great, efficient, and timely. Definitely recommend.
Mohamad Abdelazim
a month ago
The worst of the worst Mechanic and they fixed something that didn t need to be fixed, and they took money for nothing and my problem never got solved.
Briana Beasley
a year ago
If I could give this place 100 stars I would. Juan and his staff are BEYOND amazing. From the front desk employees to the mechanics everyone is friendly, helpful, & professional. Car parts are ordered swiftly and repairs are done in a timely manner. What I love the most about Liberty Auto is that they have a system where they keep track of all of your repairs and recommendations of other repairs if needed, & the before and after pictures of the repair that s provided to you. Questions are answered in a simplified way that doesn t confuse you. I greatly appreciate the fact that Juan really values his customers & is not only about money. Very fortunate to have found Liberty Auto a couple of years ago. They have been immaculate at helping me maintain my car. Definitely will continue to bring me car here for repairs. Good , honest repair shops are hard to come by , so if you re looking for great quality, OUTSTANDING prices, & professional help with your car you should too.Services: Electrical, Auto engine diagnostic, Wheel alignment, Brakes, Auto maintenance, Oil change
Yansil Gonzalez
10 months ago
This place is one of the best I ve ever been to. They take care of you right away as soon as you walk in. When the job is done you can best believe your car will be up and running smoothly without any problems.Services: Auto battery replacement, Electrical, Oil changeServices: Auto battery replacement, Electrical, Oil change
John Armstrong
6 months ago
Great shop! Would highly recommend! They have helped our business many times already!
Barbara Parker
10 months ago
My auto service was outstanding with professional care and concerns for SUV vehicle. I am very pleased of how excellent the car drives with assurance. I highly recommend Liberty Auto Electric. Thank youBarbara ParkerServices: General repairs & maintenance, Auto engine tuning, Auto brake repair, Brakes, Wiper blade installationServices: General repairs & maintenance, Auto engine tuning, Auto brake repair, Brakes, Wiper blade installation
Leon Gilkes
a day ago
Liberty is my go to for all my car needs they are the best
Alta Hernandez
a year ago
They overcharge extremely and they don t know what they are doing. $140 for a diagnostic is absurd. I brought my car to get fixed recently and they stated it was my engine. They said it would be $4-6k for a used engine. I took it somewhere else and my engine was perfectly fine. The issue was smaller than what they anticipated. The staff alone is friendly but they rip people off crazy, especially if you re a woman.
BIG AL
a year ago
Went to this place being that they claim to work on electrical problems and have decent reviews. Met this guy Anthony at the counter and explained that my battery was draining and I had to constantly charge the battery. The last thing I mentioned was to be informed on cost beforehand. A short time later I received a call by this guy Anthony telling me that my jeep is ready and that the cost is $249.52 ? No call was received beforehand on cost. I asked what was wrong and what was the diagnostic? Was told again by this guy Anthony at the counter that it was the dashcam causing the problem and that was what was draining the battery and that a fuse was temporarily disconnected. I asked to speak to the owner Juan Reyes. I was denied meeting with him for I was told he was too busy to talk to me for one minute? I decided to go back the next day before the place open up. Met with Juan and explained why $249.52 to simply disconnect a fuse and that I specifically asked what the cost was going to be beforehand. Anthony, the counter person, agreed that I was not notified. A slight adjustment was made on the $249.52.I decided to buy a new dashcam since I was told that it was the dashcam causing the problems. Guess what !!! That was not the problem. Went back to this place and informed that the problem was not resolved and the battery continues to be drained and that I had brought a new dashcam. I was told by Anthony that I can leave the jeep to further trouble shoot some more. I wanted a clarification if there would be additional cost and I wanted to meet with Juan Reyes, the owner. Again, Juan was too busy to briefly meet with me for one minute. I was told through Anthony that there would be additional charges ??? I informed Anthony to have Juan call me at his leisure; He never called.The approach of trial and error is their approach and then to be told through his staff that they can troubleshoot some more at an additional cost is unacceptable. All I ve done was spend money at this place and spent more money on a new dashcam and the problem still continues ??? The stance taken is a poor approach and poor business practice What I m considering is contacting various agencies concerned with issues like this and i m also considering going to small claims court on recouping the rest of the money paid and going to a reputable facility where the approach is not trial and error and this place asking for additional money where the problem was never resolved and the issues still continues. When an owner tells you through his staff that they can t meet for a single minute is, too me, poor customer service. Buyer beware !!!Service: Electrical
Manuel Rosado
a year ago
they overcharged me for everything *I'm assuming it's because I didn't know any better*.. also a $200 bottle of cologne was stolen from my car and they didn't seem to care and no one has gotten back to me yet. definitely will never return.. sad because they did good work
J C
3 years ago
I had an electrical issue with my vehicle where no mechanics I took my vehicle to were able to find the issue of my car so I was referred to Liberty Auto by Joe from better than auto in Paterson NJ, who told me to ask for Juan. OMG!! From the costumer service, to the love caring and attention I received from Juan and all the staff there to quickly after running a diagnostic to my car and found the exact issue of my vehicle the whole experience was amazing. Not only did they find and fix the issue but also created a specific profile for my vehicle and showed me with pictures everything that was performed with pictures from before and after the work. I cannot begin to explain how pleased I am with their performance and the affordable prices they have. This is the best place I have ever encounter and will recommend them to everyone. Please go to them. Thank you so much for your services!!!!Services: Electrical repair, Electrical, Auto engine diagnostic, Engine repair, Oil change
Matt Hannah
3 months ago
As always Juan and his team repair my vehicles with skill and timeliness. Liberty Auto is the finest repair shop I have ever dealt with.
Jeremy Cruz
3 years ago
Wow! Customer Service is amazing and a very clean office! Had headlight issues where everyone would try to rip me off but these guys gave me an amazing price and an amazing experience! Definitely going back for any other mechanical needs. Getting my shock absorbers done here!Service: ElectricalService: Electrical
Jonathan Wheeler
a year ago
It's a great place to take your car good quality work plus the people are good and respectful and they check up on you to make sure you're ok I really like this place of businessServices: Electrical, Auto engine tuning, Auto maintenance, BatteryServices: Electrical, Auto engine tuning, Auto maintenance, Battery
armando zacarias
2 years ago
I'm more than SATISFIED with this place. Very professional, good value and great knowledge of Mercedes. I had a big problem with this Mercedes, which was practical dead after having it's computer damaged from rain (left windows open). After taking it to Mercedes dealer and different auto mechanics, they told me they couldn't help me, but Juan and his team, left it running like new and it didn't cost me an eye. Juan is very polite, friendly and explains in details proceedures and costs. THANK YOU!!Service: Electrical
Jose Gutierrez
2 years ago
I took my car because I have my check engine and battery light on. First, they conveniently changed the diagnostic fee from $90 to $135 and hours later they told me that battery, alternator, etc needed to be replace for $910.Now, keep in mind that my alternator is a year old. So, I took it to a state certified mechanic (state Inspection) they found the problem that has nothing to do with what I was told for only $580 + 1 year warranty. The only positive thing I have to say that staff is very friendly and polite, but I wouldn't trust the service price that they want to charge to fix my car or any car.Service: Auto engine diagnostic
Najalee Hooks
3 years ago
I would first like to point out how professional Liberty Auto is. I was greeted with a smile and an enthusiastic personality, which is wonderful to see during these rough times. Juan went over everything thoroughly with me and explained what was important and needed to be taken care of. I had a bad experience with a mechanic a while back so this was refreshing. The communication was great, and I was so pleased to be able to reach out whenever I had any questions. This place is very female friendly and not to mention the quality of the work it great! Thank you all so much for helping me with my car.
Leszek Rudnicki
5 months ago
Quick and excellent work done here! Very satisfied.Service: ElectricalService: Electrical