Arrow Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mackenzie Hamilton
a month ago
I don t recommend bringing your car here. My local dealership sent my 2019 Lexus to this body shop after it was involved in an accident. Was unable to get an update from them about when my car would be ready for six weeks, When they finally told me the car was ready I went to go pick it up and the car CLEARLY had used parts, they were scratched and dented and looked worse than they did when I dropped the car off. I expressed how dissatisfied I was with the service, they asked me to bring the car back in and they will fix all my concerns, as well as give me a rental car. When I arrived to drop off the car Walter (who i m told is the owner of the shop) was not there so I had to put down my own credit card for the rental car and told Walter he would just have to walk down to the rental location when he had a free moment to put his company card down. When my car was ready to picked up, it still had used parts and I was told that the parts needed were backordered and they would let me know when the parts came in. That was six months and I haven t heard back from them, and I ve also found out that Walter did NOT hold up his end of the bargain, and did not pay for the rental car, so I was charged ANOTHER $300 on top of not having my car fixed. This place is a scam, do not bring your vehicles here unless you want subpar service.

  shanique coombs
a month ago
Love love working with Alex, such an amazing and honest guy.

  jeff luberto
4 years ago
They did an awesome job on my Caddy! Matched the color perfectly. I was very concerned because of the amount of metallics In this paint. Black Diamond is a rare color from GM only offered of the Cadillac. Nobody would ever know the front bumper was replaced, they matched it flawlessly! I couldn't be happier with the color, perfect fit, and fast turn around time. Thanks a million!!

  Michael Liza
2 years ago
These guys are honest and true professionals. Walter and Alex were a pleasure to deal with . They did a great job replacing the rusted out bumper on my 2004 Tahoe . Reasonable prices and great work . Thanks again guys !Service: Body & TrimService: Body & Trim

  monique davis
5 years ago
Very reasonable prices. My car was in a minor accident and my husband found Aarow's through another mechanic we do business with. They held my car until I was able to get it fixed and I didn't charged me any storage fees. My car was sitting there for at least 2 months until i received the money to have them fix it. Walter the owner is the best, very professional, and understanding. I would recommend Aarow Auto Body.

  Elias Alas
6 years ago
I got hit by a hit and run near their location in Paterson. My front bumper and right headlight were in shambles!! I was very upset to say the least. When I arrived for a quote I explained to the office clerk (I think her name is Kathy) that I was short in cash and didnt want to deal with my insurance. She was very understanding of my situation which I appreciated A LOT! . She called her body man Alex, he quoted me a very reasonable price. I told them I needed my car back ASAP because I work for UBER and so I needed to get back on the road. I had my car back and fixed within 3 days!!! The finished product looks amazing! I wish i could upload a picture but my phone isn't letting me right now.. I'll try back some other time

  Jimmy Henriquez
2 years ago
These guys did a great job on my car not only that is great customer service as well, the paint matched perfectly with the car great timing I needed my car to be able to drive to wrk and they made it possible.Service: PaintingService: Painting

  By.Scarlet
9 months ago
The better body shop around Passaic county , ask for Alex if you want a great service,

  ART4LiFe
6 years ago
Best body shop in town. But the owners have left and sold it to some one els.I have been back to get work to see if they are still the best with new owners. But will be there soon.

  Jasheem Sanford
6 years ago
This is terrible I will never bring car here.. The service horrible the body man name Alex is garbage and he don't understand English.. And they will get another dime out of me again and the worst experience ever!!!!!! If they are have a negative star I would give them five!!!!

  Arely Arely
6 years ago
LOOOVE THIS SHOP!!!I'M ALWAYS A BIT SCARED WHEN I NEED TO GET WORK DONE ON MY CAR BUT THIS PLACE GAVE ME PEACE OF MIND ALL THE WAY!! EVERYONE IS EXTREMELY PROFESSIONAL AND THEIR PRICING IS REASONABLE!!VERY HAPPY WITH THE FINISHED PRODUCT !!!

  James Correa
4 years ago
Perfect for small body collisions, honest and upfront with their pricing. Also they keep to their schedule with very attentive detail.

  E Web
3 years ago
Will work with the customer for cash prices, very clean work, repeated customer.

  Oldemar Zu�iga Zu�iga
6 years ago
Very good serviceMuy bien servicio