AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Denis Garay
4 months ago
I just want to said the I m happy to said the this is the best Mecanic shop they help you a lot Smailen liberato he s the one the make it happen thanks to him I was Abel to fix my car and thanks to the Mecanic the work my car. he even fix stuff the it was not part from the job thanks to him I m driving safe in the road

  Robert Callaghan
5 months ago
Brought my 2015 Nissan Sentra to them they gave me excellent service they replaced transmission and returned quicklyGreat prices excellent serviceJay is very knowledgeable and tells you how it is and how long it will take to repair can't say enough how nice my experience was

  Claudio Gomez
a year ago
I sent the car to quote the repair of the transmission, the diagnosis would cost me 180 + VAT, and if I do the repair it would be free. Which seemed like a fair deal to me. The mechanic's diagnosis was to change the entire transmission for a reconditioned one, this job has a one-year warranty. The price was $4,800. For a 2010 car with 145K I don't think it's worth the expense for that amount. They did not offer the option to have the transmission repaired or the option of a new transmission. I decided not to do the job.My surprise was when I asked for the written report of the quote, they told me that there was no written report. That the computer does not give any code because the transmission was previously overhauled and did not read the codes. The check engine light was on and that light gave some type of code. I know that for a fact. Why do they lie to the customer? Any decent auto shop in NJ will provide a written vehicle damage report so the customer knows what needs to be fixed and to define repair priorities. Basically these guys charge $200 to diagnose a rebuilt transmission shift with no further explanation. I don't know what gears were failing. Why does it have to be a transmission change and not a repair? The explanations for why they don't write a report are absurd lies. Membership of the AAMCO chain with this way of doing business is unacceptable. Stay away from these guys.Service: Transmission

  jay man
2 months ago
Best place to get your car fixed, great prices and even better deals I definitely recommend this location!

  Polly Ann Bachman
a year ago
Irene was so sweet and let me know they will keep me informed of the cost and time it will take to fix my car. She was so nice, and I know they were really helping me, because I had been through it before but, I had never received such sincere updates and truthful aspects of receiving a whole new transmission. They never even charged me for the fixing of the terrible service, I had received prior to coming to them. I am an English teacher, not a mechanic, so, I felt incredibly lucky I found this shop in Passaic. They are hardworking, kind and honest. Plus, my car is like new again! I feel very happy with their services and I will return if I need too. Hopefully, not! Service: Transmission

  Jordan Blakney
6 months ago
The service was great! I had my transmission and brakes replaced.Smailen the owner was very personable and answered all the questions I had about my car.Services: Transmission, BrakesServices: Transmission, Brakes

  Red Hood
3 months ago
Scam shop, Never go hereI stopped by for a tune up once, and this shady dude tried to convince me I need 8k in parts and labourWanted me to buy 2 brand new cats, and a bunch of other partsDon't even let them use the dnog they will 100% lie

  Fredrick Brookes-Tullett
a year ago
The current boss is incredibly knowledgeable, extremely fair and very honest, won't try to claw more money out of you and will do his best to give you the best price he can, went in with an issue, was shown the issue and was explained in detail why it was happening, issue fixed no more problems with that part of my car, I will be back should I need anymore major work carried out. Service you can trust!Thank you!Services: Transmission, Auto maintenance

  Mr. Michael L. Werth Sensei
4 years ago
A few years ago in April of 2016, my family was returning from spring vacation in NYC in our 2002 Toyota Prius, and the engine kept stalling on the highway and we kept having to pull over and wait a few minutes before it would restart again. Eventually, we had no choice but to take the New Rochelle exit. We stopped at an auto parts store to ask for a local recommendation for our Prius, and they recommended AAMCO on Main Street. Just at the light before the shop, it stalled again and my wife and daughters jumped out and pushed the car the last 15 yards into the AAMCO lot before I could put my foot out! Chris and Marco were there to help us that day, and they quickly diagnosed that the problem was the hybrid motor coolant pump, but they had to overnight the part for the next day. We got a hotel room nearby, went to a movie, and ordered late checkout at the hotel. AAMCO got the part and installed it, and we were good to go, all within 24 hours. They were also super reasonable on their pricing and took really good care of us. I really appreciate Chris and Marco, because we were strangers from out of town, and if they will work that hard to hustle and help us, I can only imagine how well they take care of their friends and neighbors in New Rochelle. If I lived there, I would totally go to them for anything that I needed to fix on my car. Great job, guys! Keep doing what you're doing.

  Min. Juan Nieves
a year ago
No one there for my appointment. There was a mechanic that told me that the person in charge was not there. I waited to at least be called for person to excuse himself. My car need it to put an analyzer to check if transmission had a problem or something else.

  Iris Ovanesian
10 years ago
I have been having problems with my car on more than one occasion and it seemed that every place I have been too would always make me feel very uneasy on the type of service they would provide for me until I came to AAMCO in New Rochelle. Nick the owner of this location is great to deal with. He explained everything that was wrong with my car and gave me options on the best way to fix my car without breaking the bank. I would highly recomend this AAMCO to anyone who needs their car fixed by people who can actually do what they say.

  Zoreidy Casado
2 years ago
Wonderful service. I went to various shops and no one was able to tell me the issue. I came to AAMCO and within minutes they told me what the issue was and offered me the best financing available. I was able to pick up my vehicle the same day with no hassle.

  TNSNEWRONY
6 years ago
Always going that extra mile to make your car a wreck. Do not bring your car their at all!! The Managers Chris and Marcos are nothing but con artist. They talk a good game when you come in and once you you give them the approval to fix your car you are screwed for life. They lie about everything to make you keep coming back. There's people are NOT licensed mechanics and when I called them on it. They refused to fix the problems they created. Please read all other reviews and It's best to pay the extra money at the dealer because you already know that when you leave with your car from the dealer you can leave with a peace a mind and know you wouldn't have all the problems of AAMCO and Chris and Marcos the con artist. I am in the process of taking these people to court now because they do not do clean honest work and rip off anybody that comes through those doors.

  Peter Green
9 years ago
After reviewing the previous reviews I can only assume that this AAMCO is under new management. My experience was positive. Chris provided an estimate of repair for a particularly difficult air conditioning repair (blown out evaporator). I am quite certain it took longer than he expected but he honored the original estimated cost.All aspects were handled professionally and with respect. I expect to return for further service.

  Charles Brown
7 years ago
From the time I walked in the door I got a good vibe, the way everyone who worked there came in with a smile and they even talked to one another with so much respect. I brought my car into the shop and Chris ask me what was wrong but what got me was when I said who I was Chris remembered everything we talked about on the phone and he said don't worry we will take care of you and that's just what they did. These men are professionals at what they do and I am truly happy with the work and service they provided. If you are in Westchester N.Y. take your vehicle to Aamco of New Rochelle on main street they will treat you right because they sure did treat me very well. Thanks Guys!!!

  Nick
5 years ago
EDIT: I was charged for an oil change when I did not request one. Oil was never changed, almost caused catastrophic damage to my engine. Please do not bring your car here.I question whether the new owner / manager, Frankie, is even a licensed mechanic. You can bring your car there for one thing and once you go to pick it up, it has many other problems that were never there when you brought it in the first place. They will charge you for things like oil changes without your permission and then argue that it was discussed. Their main selling point is to give people the run around and to confuse customers instead of being completely transparent. Bring your vehicle here at your own risk. The new ownership is terrible.

  Chris Marino
7 years ago
My transmission started slipping while going over the GWB on my way to a College ID soccer camp. I was in full panic mode with my 15 year old daughter in the car. I limped along in 4th gear until I found this Aamco location in New Rochelle. Chris took my car in quickly, and got me a rental car in minutes, and had us back on the road, we miraculously made it to the camp on time. Even though I decided to trade my car in instead of fixing it, Chris was great, he explained all the available options to me and provided a very competitive quote (I confirmed with my dealer) with a good warranty. He held my car for 2 days also. He really helped out during what was a very stressful situation for my daughter and me. I would highly recommend this shop based on the character of the employees and management.

  Keith Smith
6 years ago
My wife and I were on an extended driving vacation in mid-August when the transmission in our full size Ford van began to act up while in Manhattan. By the time I nursed it in to New Rochelle I knew it was toast. The good news is that I found the AAMCO store in New Rochelle was only 4 blocks from the hotel we stopped. The next morning I called Marco at AAMCO and told him the problem and he told me to bring the van in. I took the van in a little after 8 o'clock on Wednesday morning and Marco and his employees got to work on it. They got the new transmission and torque converter delivered on Thursday and by 5 o'clock that afternoon had it back in and the van ready. He actually kept the shop open a few extra minutes to allow me to walk to the shop and pick it up that evening. We are back in Texas now after a meandering 4000 mile trip home and the transmission has performed flawlessly. Thanks to Marco, Chris and the rest of the crew at the New Rochelle AAMCO for getting my wife and I back on the vacation road much more quickly than I thought possible and at a very reasonable price.

  Debra Davis
3 years ago
Milan I m sorry to say my car isn t doing well. After picking it up I drove to Shop Rite and CVS. I didn t get on the freeway. Came home and parked it. No problem. Last night I drove to work taking Shore Dr down Pelham. No problem sounding good. This morning I returned the same way. No bumps no freeway. It started sounding louder. No quiet hum. When I parked in my garage I noticed a trail of water where I d pulled up and backed in. I went to the front and on the passenger side reddish brown fluid was leaking out of the right front end. Looks like transmission fluid. Of course I won t take it to work and am wondering if I should even drive it to your shop in the morning. I didn t hit any bumps or even drive it fast. I work from 7-7:30am. Please leave me a msg. Thanx. No response yet.

  Julie Giron
8 years ago
I regularly go to AAMCO in New Rochelle to do all my car repairs, not only are they great, but they do excellent work. The price is very reasonable compared with others. I refer all my friends and family to this place.

  Rudy Donner
8 years ago
The manager, Chris, is a criminal!!!! I now know you must always get a written quote of all actions to be taken on your vehicle and all total fees! He gave me a quote of 500-600 to perform a job. He took over a month to complete the task but I did not mind at the time because I figured it would be done well and I had the time. But when it was all said and done, he stated the bill was 1200!!! How is that possible. He stated diagnostic cost was added, but that should bave been stated before doing any work and informing me that is an addition to the total quote and not something I should have known about. And then has the nerve to tell me it is pocket change, the difference in cost. NEVER GO TO THIS SHOP, HE IS A STRAIGHT CRIMINAL!!!

  jonathan goode
6 years ago
Chris is a knowledgeable mechanic. He explained to me what was wrong and his mechanics repaired it . I'm satisfied with their work .and I'll see them in two weeks .A GREAT PLACE TO BRING YOUR VEHICLE FOR REPAIRS .. the shop is as clean as a Dealership.

  eric cordon
5 years ago
I had my transmission done by the great team at aamco as it was a pleasure and no headaches as got the good price and the work was done before the alot time that was plan as highly recommend them as to the skill level of workmen ship and the quality of service. As it may be cost of the labor and time but they can do magic with you ride ... All I can say bravo.

  Tammara Spradley
6 months ago
Best place to get your car worked on. CVT s also!

  Marco Mendoza
4 years ago
My girlfriend called to ask for a quote on 1 axle replacement and she has the new axle, the guy said it was 175 an hour, 3 hour minimum, and was making her feel uncomfortable with how he had no idea how cars work.

  Albert Millington
3 years ago
customer service was very professional keep update the work. The work was complete car driving fine. I would recommend using New Rochelle Aamco.Service: TransmissionService: Transmission

  Anthony Pirrone
7 years ago
I just had my Hummer H3 there for a re manufactured transmission and Chris and the rest of the guys went above and beyond in repairing my truck. Chris was fair and did his best to keep my cost down.. Thanks guys

  shadab mahmood
5 years ago
I went to new rochelle, NY location to fix my car and they did the job right away with few waiting time. I am happy with their service.Shadab M

  Maura Kottl
5 years ago
Wonderful customer service. Made me feel very comfortable that I was making the right decision. Everything explained to me before I gave the go ahead. Drove me home and picked me back up again...how refreshing.

  Lolita starr
a year ago
They were polite informative helpful they explained everything ,if ever need more work would go back a great place nd peopleService: TransmissionService: Transmission