P & N Auto Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Regine Sumter
a week ago
I just have to say Amado exceeded my expectations from customer service to the actual work being done. The turn around time was even quicker. He even cleaned the inside of my car out & organized everything into the trunk. Thank you for the great service i will be using you guys if i have to in the future!

  MiMi B
3 months ago
Literally just picked up my car and I m so happy with the service. I messed my car up and although it seemed minor I was heart broken. Amado* (hope I spelled it right) squeezed me in last min and EXPLAINED ALL of my options! This is my first car so I was very lost and scared. He made me feel comfortable and helped me understand what was wrong with my bumper and how it could be fixed. His service was so fast, I dropped it this morning and he was able to fix my Jeep by 4pm!!!!!!! The girl at the front desk was also sooo helpful and sweet. I hope I never need him again lol but if I do I m Deff coming back here. HIGHLYYYYYYY RECOMMEND! Before & after pics!

  Dudley Chatelier
a year ago
Amazing work done by Amado and his team. I had minor work done and was recommended the shop for insurance reasons, but they did excellent work on my car. Looks just as good or better than when I got it. The staff there was also very nice and patient with me as I wasn't able to pick it up when it was ready and willing to give me more time. Scarlet at the front desk was also very nice and made me feel as if I was always welcome to ask any questions regarding the vehicle. I'm recommending this shop to anyone I know who needs great work done. Thank you!

  Erin
a month ago
Very happy with my experience with P&N, my car looks brand new and they had it back to me within the timespan they gave me when they first checked it out. Would definitely recommend and will be going back if I ever need to again. Thank you guys!

  Maame Efua
a month ago
This is a great shop. Customer service is top notch. Chris is such a great person. He keeps you updated on the repairs and also gives you a reasonable time the repairs will take. Very friendly and honest person. I will highly recommend P&N auto works. They did a great job fixing my bmw bumper due to a collision. Very satisfied customer here.

  Laticia Jones
a year ago
I do not even know where to start with this auto body shop. They did a remarkable/Excellent job. I m satisfied from the customer service all the way down to the maintenance of the car. The people were great constantly updating me on my car , always calling me back when I call them. They gave me new tires a new mirror put gas in my car . I mean the car looks brand new . I feel like I just got it off the lot. But with this review I hope it brings you more customers . You guys done an incredible job and god forbid if anything happens to my car , I will definitely be using you guys again.

  Dillon Heredia
a month ago
My, new to me, Camaro was involved in an unfortunate accident. I brought it here on recommendation. Despite being nearly an hour away I would gladly use this place for any issues/damages going forward. My car was returned immaculate, looking even better than it did when I bought it. Also everyone I spoke with is incredibly knowledgeable, easy to talk to, and answered all questions I had. Highly recommend.

  Antoinette Jones
3 days ago
I have a Nissan that had front end damage, and WATER DAMAGE THE TUBES and they were BLOCKED. Water was backing up under my seat and mold was growing as if I was feeding it. PN kept me posted as to how they were attacking the water issue and I receive my car with new carpet smelling good and no mold ,I'm very satisfied my car looks and smells brand new. I would highly recommend this business. Thank you PN!!

  Tyree Williams
a year ago
Another vehicle had side swiped my car hitting the left fender, bumper and headlight area. I chose this place to fix my car with high hopes. The customer service was excellent and knowledgeable. When I picked up my vehicle it looked as if it was never in an accident. Im very pleased and highly recommend this shop.Services: Painting, Body & TrimServices: Painting, Body & Trim

  RaMeera Green
a year ago
I got into a car accident in 8/19/22, they received my car a few days after the accident. I was updated at least every 2 days on how long it would take for my car to be ready and what was happening with my car. When I got my car back it looked brand new, as if I d never gotten into a accident! I love it here and they have a forever customer! Highly recommend using them!

  Joel Chase
a year ago
These guys are amazing.. from the first phone call to the last. The service they provided was phenomenal. My vehicle was repaired to perfection, and it looked like it came straight of the dealer floor.. I will personally recommend everyone to take their vehicle there if you need any body work done. Thank you, P&N Auto..

  fadahunsi adeshina
3 months ago
I recently got my car fixed by these firm and I was gonna rate them a 7 but few hrs after at best they a 5.5. I recently got into an accident and was referred over by my claims specialist from progressive that totaled over $10k . They slated 5 weeks which they actually completed at 4 weeks. Did just about decent job until I found out my windshield was cracked/tampered with. I was just driving on the highway when I noticed and pulled a call across, returned back just about 30 mins after I had left earlier to tell them, they denied brutally saying it must have been a little stone that hit the shield when I drove off. I would never refer them and if you re using their service a sure you have your called checked to a faultless level before driving off. Thank you!

  Zo� B
2 years ago
AMAZING! They were so fast, even considering the holiday and weekends it only took them a few days to fix!!! They even cleaned the car for me! Great communication Delvia was super nice!! Everyone honestly was really great that I spoke to! I would recommend this shop to ANYONE for any kind of work! I didn't even have to go pick up the rental or drop it off!! One trip! Amazing!

  Charlie Bruno
3 years ago
During the last weekend of August, I was driving home from a social gathering in Warwick, NY, on a dark, desolate and unlit road. A deer jumped out in front of me. I did not see it until it hit me on the front passenger fender. I was able to drive the remaining 50 miles home without any issues.Next morning I surveyed the damage. Fender damage, hood dented, headlight smashed.I put in a claim with my ins company and they directed me to bring the car, a 2019 Mercedes S450, to P&N roughly 5 minutes from where I live.As you may imagine, I was very despondent to have the damage on the car and was under a lot of stress and on edge.I met Amado, the owner of the business. He looked the car over and advised that he would be working with the ins company rep and everything would be fine and taken care of. Amado put me at ease and I was relieved knowing I was in good hands. He gave me updates along the way, and several weeks later I picked up my car and it looked like it rolled off the assembly line.I highly recommend this facility. Very professional and they ensure that everything is done correctly.Service: Body & Trim

  Benz G
3 years ago
I appreciate the work Amado and his team did to fix my car. They are very passionate with their work and very on point. I can guarantee you that if you allow them to do the work on your car you will not be disappointed. I m glad I had the opportunity to bring my car to him and for it to look as if nothing happened to it. I m satisfied with their service and pricing.

  Chris Canik
3 years ago
P & N did an amazing job fixing up our car! Customer service was top notch, and they helped us out right away with navigating the whole insurance process. I cannot fully express how friendly everyone was, while also delivering fast, excellent service! The car looks better than it did before it got hit, and it drives perfectly after the repairs.

  Lokai Knight
2 years ago
I am so happy with the service I got from P&N Auto Works. The owner Amado was excellent from the time I brought my car in until the time I picked up my car. One of my parts was on back order from the manufacturer so he called me and let me know and kept in contact with me in between giving me updated and even suggested what I could do to help the process along. I called the manufacturer and it definitely spread up the process. I was so please with the end results. I had a big smile on my face as soon as I pulled up and saw my car!! . Thank you so muchServices: Painting, Body & Trim

  camille jadotte
2 years ago
P&N auto did an amazing job on my 2021Audi A5! Lets start off with how amazed I was with how accommodating they were. I was away when the insurance claim went thru and they came to my house and picked up my car for me. They finished before they estimated also. They buffed out other nicks and scratches that had nothing to do with the accident at hand. Would give 10 stars if I could. Blown away. Great work guys!Service: Body & Trim

  Rosanna s World
3 years ago
Where do I start (big smile), P&N Auto is absolutely the best auto body shop in East Orange NJ. Amado and his team is absolutely professional and friendly, I got hit in the rear back of my car, this is my first car and I never been to an auto body shop before, I did my research online come across P&N Auto body shop. read the reviews and decided to go with Them based on the incredible reviews I saw. And let me tell you, Amado and his wonderful team is who u wanna have working on your car they did a fantastic job on my car!. Amado even called me in two weeks to follow up to see if everything was OK with my car, and I think that is an amazing customer service. Love this place I recommend anybody to P&N Auto shop!..... you won t regret it.....Services: Painting, Body & Trim

  Malcolm Quinn
a year ago
P&N Auto Works did excellent job on my Mazda CX-5 10/10!!! Everyone was awesome, and professional. Shout out to Delvia and Scarlet for keeping me informed and updated throughout the process, really helped keep my mind at ease. I highly recommend P&N Auto to anyone. Thanks again guys! Blessings.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Queen Mcqueen
3 years ago
This place is one of the best Auto works that I have ever been to all my life. Amado is the best. He makes you feel like you're not a customer you're actually family. I recommend people to go there without any hesitation. Amado doesn't see money first, he sees his customers first and wants to see you happy. He takes pride in his work. Go go what are you waiting for.

  Adele
a year ago
I have an upcoming appointment to repair a broken side mirror. So far I can say that he respond to emails quickly. I will keep you posted with the after pictures. Here is a before pictures. I make no advertisements his work speaks for itself.

  gloria hyppolite
6 months ago
P & N did such an amazing job on my car I would definitely go back there if I need to. Thank you guys for making my car look brand new.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Kent Kenji_Dvrko Robinson
2 years ago
Super satisfied with all the work done to get her back on the road proper. As you can see, this is what happens when a box truck gets too close! But everyone here helped put my very stressed out mind at ease during the whole process and made sure that everything was exactly as it was before the accident right down to sound, I mean, you see the pictures Definitely recommended. No run around, no fluff just good business With great people (especially the young lady at the front desk Delvia whom of which was the one that walked me through the process and kept my head on straight!!!) thanks y all!

  Frank Petaccia
8 months ago
What a great job!! Three stage paint came out perfect ,exact match .Very professional staff couldn t be any happier thank you P&N auto.!! Services: Painting, Body & TrimServices: Painting, Body & Trim

  Lauren Wolfe
a year ago
P&N had the most wonderful customer service!! Delvia & Amado kept me updated throughout the whole process. They worked with myself, my insurance and the rental company to make sure that my car & I were taken care of. And they were so flexible to work around my unpredictable schedule. They did such a great job on the body work and my baby looks good as new! They had it done almost a week earlier than they expected and even washed and cleaned it! SO impressed and incredibly grateful for all their help. I would absolutely recommend P&N over and over again!Services: Painting, Body & Trim

  Anthony Vanturini
a year ago
My son Dan had his extensively damaged car repaired by P & N. Throughout the repair process, Dan told me their communication with him instilled a high level of trust, reliability and confidence. He said they were very polite and considerate, and put him at ease, assuring him that his fairly new car was in good hands.After meeting Amado and Chris and seeing the repair, I was able to understand Dan's regard for P & N's optimism and promise that all would be well.Both Amado and Chris' gracious professionalism, and kind and supportive nature exhibited that they know how to treat customers.Since the accident occurred a long distance from home and Dan did not have a choice as to where the insurance company was sending the vehicle for repair, total faith was placed in P & N. As it turned out, in my opinion, the car couldn't have been in better hands.Thank you, Amado, Chris and staff for a job well done.

  sharonlee del valle
a year ago
I have a new 22 honda civic sport and needing electrical work done. My insurance company sent me a list of approved shops and P&N was on the list. I don't trust just anyone working on my car so naturally I was hesitant. I called for an appointment and as they were going to set me up with a call back Mr. Amado takes over the call. I truly appreciated that he did this. After a few questions he was honest of the wait time I would face and discussed my options. This is where it gets interesting. I am so used to money hungry business' so his conversation was appreciated. Amado put my mind at ease and honestly told me to take it to the dealer that I usually take my car to and that I could trust them with their work. He did not need to do this but he did. I give them a 5 stars because of their integrity and honesty which is rare in today's economy. So if I do need some work in the future I will definitely consider them. P&N stay blessed and safe. I appreciate you.

  Wazir Cunningham
a month ago
So far so good with this body shop constant communication clear explanation of what was going on with the repairs Amado is the man really explain everything in detail

  quis rad
3 years ago
You want your car fixed & want it looking brand new ? come to P&N Auto Works . The owner is nice and helpful he will guide threw the whole process , the staff are great . They will call / email You with updates on your vehicle. People look at my car Only come here they are the best trust me you won t be sorry .