Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Reggie Rodriguez
4 months ago
Girlfriends mom left her car in the lot and went to the crunch to workout (legally parked in a lot where she was a patron of) and when she got out they illegally towed her car and made her Venmo the drivers personal account 300 dollars after not even a day of it being towed. These people are thieves and need their business license revoked. Told her to tell her mom to press charges.
Johanna Cardenes
4 months ago
I don t recommend the company because I was parking in the super market food bassar and when I went pick my car at 6am the man said your need paid$250.00 dollars cash now y I explained to him but is 6am , he say your pay now cash, when I said I need pay credit o debit , he said no your need paid cash only and I called to somebody for the money , but the bill don t have codified, so maybe don t pay tax when your paid cash. Becauful my people.
John Connor
3 months ago
These guys told my truck with the brakes on. The burnt house all my breaks. Rollers cost me 2500 to fix it. Also, they damaged my dump trader. And I paid them $1000. Toast guys are horrible.
M G
4 months ago
CROOKS! An illegal tow company with no permit to tow and an illegal tow yard. What s even sadder is that NB police know and will literally confirm this!!! The fact that they are getting away with it tells you all you need to know about the corruption in NB and Union City. They damage your car and only take cash or Venmo. They need to be sued for illegal and shady business practices! THEY NEED TO BE STOPPED.
Allan Henderson
4 months ago
This place should be called SHADY TOWING - be warned they operate and collect money on the street in front of their tow yard!!!! There is no actual office on Dell Ave !!!! No permits just a totally shady company that in so many cases is illegally towing cars. The NJ Bureau of Consumer Affairs will be notified.
Ward H. Blackwell
a year ago
Very courteous for a towing company. Got them out at 2am to get my car out. Given a situation no one wants to be in if you treat them calmly they return the courtesy.
Alper Karacay
a year ago
They towed my car from food bazaar and asked me to pay $350 cash or venmo. I called the police and officers said they don t have permit to tow my car and they don t have permit to store my car. I ended up paying cash $350 in front of the police and they recorded everything. Their parking lot and invoice that they gave me after I pay $350 cash. Going to sue them because officer said they are not allowed to tow my car and store my car because they don t have permit. Here is the sign and it doesn t say that I need to pay cash or venmo
Jeremy
2 years ago
This compagny is disgusting basura supporters. I let my uncle slept in my car while i went to the store, it took me 10 minutes maximum and than when i cameback i saw the car was towed and gone, they event let my uncle asleep in the vehicle while towing it. My car was also in perfect top condition, this is how it was when i try to pick it up back, nothing to do + the compagny is charging me a $600 overnight fee? If i could put 0 star, i would.Service: Car towing
Lesley King
5 months ago
Horrible company, how can they tow someone's car and not expected to open 24 hours?? web site says 24 hours but will not let you pick up the car after hour. Whoever is on their phone has very bad and arrogant attitude. DO NOT USE THEM FOR TOWING SERVICE. DO NOT USE THIS BUSINESS.
Prince Cheema
2 months ago
Really bad towing company scamming anyone they can. Be careful out there. Its their way of making money
cadi mccraney
a year ago
He towed my Motorhome to his place per/via the guy that just sold it to me who was a friend of his in crime and, sold it right out from under me. I learned thru the fellow that sold it to me, while I was suing him for selling me a lemon.Yes, the seller got $9 grand, the tow guy got $10, they split the difference.Service: Special vehicle towingService: Special vehicle towing
Mohammed Abdelkawy
6 months ago
They are a rip off, thieves, I showed up for my car after they have been called for illegal parking and they made me pay the whole fee and they kept threatening calling the police and lied about parking ticket fee to make me pay $150, and they took $138, all the cash I had, to let me leave without them towing the car.
john pagliarulo
a year ago
Car towed 1 mile and charged $350. They would not take a credit card and made me Venmo them the money. They had my car a total of 20 minutes and robbed me $350. This should be criminal, but everyone is in on it. You have no recourse because they have your car. Karma will get you crooks. Disgusting company.Service: Car towingService: Car towing
Nita Patel
a year ago
Horrible experience with management. Never reported my car was towed by them and I called all day without an answer on Sunday and they charged me storage for the day when they didn t do their part to report the towing. Manger is unethical in his business practices charging whatever her wants and cash only! Rude and unprofessional.
Anthony Patrick
11 months ago
Owner blunt inconsiderate person that does not know how to talk to people. I tried very hard to be nice but owner push is to your limits . Never ever bring my car back there think twice before calling this business
Anastasia Vorobets
a year ago
Nobody likes when their car is towed, but if anyone should do it, it s Top Gun . They take proper care of your vehicle and try to accommodate convenient pick up. I really needed the car on Sunday and they went out their way to open and release the car regardless that it was a day off. Guys are truly professional, hard working and nice.
TONILYN SCARZAFAVA
2 years ago
I had body work done at Top Gun after an unpleasant Car Accident ..Car Was Towed From Scene of Accident .. From the first experience with the tow truck driver Juan to dealing with the owner Joe down to the Auto Body Repair Guys my experience was top notch.. The owner went out of his way opened up my car insurance claim for me and helped me through it all .. My Car was Promptly fixed . Body Work Job Came out amazing the car looked brand new and was in excellent working condition . If I could give these guys more than 5 stars I would Job Well Done ..Service .. Courtesy .Work above Average! I would highly recommend these guys. They should be commended on a job well done.. Thanks Top Gun for Your quality of work .. Joe & Juan went above and beyond and thanks to the workers behind the scenes that did amazing body work .. You Guys Are the best ! You Made an unpleasant experience turn into a positive one .. Anyone in the area needing body work or a tow don t hesitate to reach out to them they genuinely care about their customers !!!There should be more business run in such a professional manner as Top Gun Thanks Again Guys Job Well DoneLynn Scarz
Tyler Blanco
2 years ago
Definitely recommend Top Gun services. Car got fixed in time, service was great & my car looks brand new! The owner Joe was very respectful & helpful and assured me everything would be done & fixed properly and in a timely matter to get me back on the road. Recommend 10/10, would come back for any repair work needed in the future, thank you!
Brandy Santana
a year ago
If I can give 0 stars or negative stars I would. This has to be the most unprofessional establishment to exist. On Saturday, my friends & I went to the Chart House and since the parking lot got full the Valet workers told my friends to park in the Whole Foods across the street. When we finished our dinner we walked into this towing truck taking away my friends car. He was charging them $350 cash/zelle only which was super sketchy to begin with to release the car at that moment. This was not my friends fault, as she was instructed to park there thinking her car would be safe. This was such a scam and a rip off and then when we had mentioned it to the Chart House & Valet company, they didn t want to take accountability. I think they honestly all work together to get some kind of cut from the money she was pressured to pay the towing guy in order to get her car released. This is unacceptable & someone needs to take accountability for this as this was not my friends fault.Service: Car towing
Tee G
7 months ago
These guys are a scam!!!! They don t have accounts they have people sleeping in a Honda watching to see you leave your car. Then the take it! It s all a scam, sue them!!!!
Joey Kabezian
a year ago
My aunts car was towed, we contacted them to see how much it would be ,the owner Joe acted like everybody pays the same prices to get their car out. 350$ is wild ! Then come to find out that North Bergen police let me know that my aunts car shouldn't have been towed from a North Bergen adress by Top Gun at all!! Considering they have had many run ins with them due to no towing license!!! The owner Joe is a complete assh*le he was being so mean and rude to my aunt who is elder and being so respectful to him! I dont recommend at all and hey guys if he tows your vehicle in North bergen anywhere report it to NBPD asap! Hes not allowed to tow in NORTH BERGEN!!!
F v
6 months ago
They are thieves, they abuse people by increasing the price.....The worst part is that the Hispanic is the enemy of the other Hispanic
George Jimenez
3 years ago
I brought my GMC truck for an estimate on damage to the cab and the owner immediately offered to help. Not only did they have my truck fixed on time but they did a great job! I would recommend the body shop to anyone looking for great service and quality. This is my go to shop going forward.
Wings of Racism Intense Chili Productions WORGODICP
2 years ago
exceptional towing service! could not be more pleased seeing my Tesla model 3 premium package roll away! The tow truck driver even took care of a rowdy bystander who was screaming about "his investments" thank you for the service! shouttout to the el-dono !Service: Car towingService: Car towing
Magomed Aliiev
6 years ago
The worst experience in my life. Will never use again or recommend anybody. Boss of the company is a driver of truck very rude and unpleasant person. All reviews are fake. Never let that guy put your vehicle on his truck. Because after that he will blackmail you to pay him more or he will take your car with him nobody knows where.
bianca montalvo
3 years ago
My vehicle was in a car accident the owner towed my vehicle did an amazing job,then I brought my car back due to a slight noise prior to accident and he looked at it and took care of it immediately.He is very responsive,I only go to him for my vehicle. My vehicle is back to normal and I highly recommend him.I love the work he does, thank you Top Gun Auto body & Towing For everything,Bianca montalvo
gladys remache
3 years ago
Contrary to what others have said, I had more than a pleasant experience with Top Gun Auto. My car was safely towed in dangerous weather, it was blizzard! I would highly recommend Top Gun Auto for any auto body and towing needs. They responded swiftly and were efficient. What more could one want!Service: Car towingService: Car towing
Li Go
9 months ago
Wish there was a negative 5 stars. Horrific and rude raising his voice. Would hate to see how he speaks to his mom or wife.
Hussein Jaafar
4 years ago
Rude and disrespectful company. You call to ask questions and they hang up the phone in your face . They should learn how to treat customers if they re going to charge 350$ for towing your car for an hour. Stay away from them at all cost
Hussein Jaafar
4 months ago
The comments speak for themselves. These people run a scam to steal from people