NAPA Auto Parts - Koch Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Noodle Soup
a month ago
Sold me automatic axels for a manual car. Stated multiple times car was a five speed, wasted my time and money putting in the wrong parts. If you need parts go to Lakeland Auto (now NAPA) just down the street where they have 60+ years of combined experience. Don't make the same mistake I did by going with incompetence.

  Doug Vaughan
2 years ago
terrible experience. called asking about a part and gentleman was nothing but rude and was no help what so ever and told me the part I was looking for doesn't exist and there is no such thing. went to advanced and they ordered me the part with no issues. avoid this place. go to lakeland auto parts, or advanced auto where they actually attempt to help. maybe they should learn some better customer service and try helping the customer.

  Robert Boyle
5 years ago
This NAPA is great! They are friendly, knowledgeable, and they always have anything I need in stock. High quality parts at a great price! I moved to Morris County and I still drive to Newton to get my parts from Stephen and the Newton NAPA team. They treat their customers well and they know and stock parts for all makes and models. My #1 choice for auto parts!

  Brian D
a year ago
NAPA always impressed me with how knowledgeable the workers seem to be never see a teenager who just reads prompts from a screen here like at some other parts stores. Always stop here if I need a second opinion on something.

  Thomas Smith
4 years ago
If you need auto parts in Newton and dont need anything fancy this is the place to go. Old time auto parts feel. Show the guy behind the desk respect and go in with a purpose and you'll get what you need. The name of the game is stay humble and appreciative. He knows what hes talking about.

  Doc R (DOC)
2 years ago
Helpful staff they even put your windshield wipers on for you if you buy them there staff are very knowledgeable

  Al R
a year ago
Great sales personal,very professional and helpful

  Daniel Logan
2 years ago
The customer service rep behind the counter was efficient and new what the customer wanted and told him how much was very professional

  Jason Lippe
6 years ago
Awesome staff, very knowledgable, good stock of parts and accessories as well as hardware and tools. Great guys, great quality.

  William Donofrio
3 years ago
The owner is the man behind the counter and his many years of experience will serve you well.

  Anthony Bona
3 years ago
Very Knowledgeable people. And a positive attitude.. Great Place..

  Nicholas Hu
8 years ago
Guy asked me three times what I needed and what kind of truck. And then doesn't understand a simple bolt for the brake assembly.

  Marcin the pianist and organist
2 years ago
Very helpful, they have all the parts

  doublej118jc
7 years ago
These guys are dumber than dirt! If you don't know EXACTLY what you're looking for forget this place.

  Steven Baldauski
a year ago
They can find the most difficult parts to find.

  Gregory Dvorsky
5 years ago
The best! Professional service and great value.

  Kevin Mcdole
5 years ago
What a great place. Fantastic people and service.

  John Malmendier
5 years ago
Sometimes you will be surprised that they beat the prices of the other stores in town

  Betsy Sliker
3 years ago
NAPA AUTO PARTS-KOCH AUTO PARTSARE ALWAYS HELPFUL, AND POLITE. THE ONLY AUTO PARTS STORE I GO TO

  Travis Johnson
2 years ago
Very knowledgeable and highly recommend this place

  Karen McCormack
3 years ago
Great salesperson behind the counter.

  Carlos Maldonado
4 years ago
Large variety and had exactly what I needed

  Dana DeGroat
6 years ago
Always pleased with the people there

  Joe Zanni
7 years ago
Great bunch of guys to help..

  robert pedersen
a year ago
Very Very helpful

  Dan Lesaski
2 years ago
Great costumer service

  chris mihail
6 years ago
Real parts store!!!

  Christopher George
5 years ago
Ok

  Michelle Urban
6 years ago
Helpful staff