Milelli's Auto Service & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Viviani
2 months ago
Steve and his company's service is simply the best around and they always find time to fit you in even though they are extremely busy. They are honest about what is actually needed and what can wait to be done. Secondly, they go out of their way to check issues for little to no extra cost and the services they provide are always reasonably priced. Best and nicest mechanic around! Highly recommend!

  Barry Offitzer
3 weeks ago
I recently moved to the area and feel fortunate to have discovered this long standing family business. Honest, reliable and fair prices - not much more you can ask for from your local mechanic. Highly recommended!

  Gabriella Cafaro
7 months ago
Honestly there are not a lot of places like Milellis. Steve, his son and his crew are just an incredible team. As far as mechanics go, you will never find someone more honest, and trust worthy. My entire family goes to Steve for absolutely anything car related. Steve picked me and my car up from the middle of Madison Avenue in less than 10 minutes of calling when my car died. The service is impeccable and I can t recommend this family owned business enough.

  Jakob Kruse
a week ago
Thoroughly and quickly diagnosed and repaired my car for a fair price. Highly recommended!

  L D
10 months ago
I use Milleli s for everything. They are reliable, have integrity, and strive to provide excellent customer service. There s a real old school, family-run ethos about this place that sets them apart. Now of course it is also important to note that not only are they kind but extremely consistent and knowledgeable. I ve only gotten accurate time frames for service from them (even exceeding and having my car back to me sooner than expected at times) and they ve been extremely flexible with me when I ve had to make unexpected, urgent appointments. If you re local (or frankly even if you re not) - there s no reason to go elsewhere.

  Sherri Schachter
4 weeks ago
Nice, quick, thorough, knowledgeable. So helpful -- a great experience. We will be back!

  Dan Fremed
4 months ago
Most honest and reliable mechanics I ve ever been to. I drive 3 towns over for service, wouldn t think to go anywhere else

  Stacie Royal
3 months ago
Great friendly service at fair prices. I ve been going to Milelli s for years!

  joe martin
a year ago
Steve is great! Nick came out right away to help me with a blow out and the tow. They got me in and out and I would highly recommend using them any time. I really appreciate your help and thank you so much!

  Ellen BALLEW
2 months ago
Nick was so nice!! Very friendly and pleasant. I RECOMMEND!!

  fred passarella
3 years ago
I was looking for another auto service center after having had enough of dealerships and the national chains and I decided to give Milelli's a try. I met Steve, the owner, and was he was very polite, friendly and professional. He explained everything, answered my questions and made me feel very comfortable with the prices and options for parts. Work was completed quickly and I was extremely happy with the quality of the work and the price! They also have a towing service, which is good to have in an emergency. I highly recommend Milelli's and will be using them again!

  Pablo Garita
11 months ago
These guys were amazing! got locked out, stupid, but they were there too n less than 30 minutes and Nick was amazing, so nice. Not joking he took no more than a minute, really knew what he was doing! The best!Service: Car lockoutsService: Car lockouts

  Melissa Passarge
a year ago
Amazing and prompt service!! Called for a tow and described my vehicle wouldn't start and my dash was throwing multiple error messages. Almost immediately they told me what they thought the issue might be in an effort to help so I didn't request an unnecessary tow. Unfortunately, I had limited resources so I still need the tow. Tow truck came within 15 minutes of me calling. Instead of instantly hooking up my vehicle to tow to the shop, the driver checked to see if the suspected problem was the issue (bad battery) and brought a jump pack. Bingo! Started right up and error messages started to disappear. How refreshing to interact with a company that was helpful, honest, and prepared. Thank you Steve and Nick!! Highly recommend - hopefully, I don't get stranded again in Morristown but if I do, I know who I'm calling!Service: Battery service

  Fast Forward (AvidGamer)
a year ago
I don't often get our vehicles towed, but I was lucky to find out about Milelli's Auto Service by sheer luck (through Google Search). After some comparative shopping, Milelli's was found to have the most reasonable pricing. Nick, the driver who picked up our car came, came as scheduled, got our car to the dealership within the timeframe they stated, and even provided us with feedback from the dealership with our car's issues. I felt that they truly did an excellent job in handling our situation and would have no qualms with using them again! Thank you.Service: Special vehicle towing

  Siddharth Suri
4 years ago
I have nothing but highly positive interactions with Milelli's. Steve and Victor are top-notch, focused on their customers and most importantly, honest. The mechanics are good, and Steve's son Nick is following in the footsteps here as well.I've had multiple interactions with them where they recommended low-cost repairs (or no work) when someone else would charge up as much as possible.They take care three cars in my household (one of which seems to be always in trouble). They always make time and take care of our issues right away.I've also had emergency issues that they dropped everything to fix. I had an issue a few months ago when we had just started on a long road trip to a wedding. Had a flat, the spare was rusted in. We had to get towed to the shop. I called Steve and asked for some urgent help. They took us in, cut out the spare, fixed the flat and gave us a spare tire in case we had an emergency. All within an hour.They are good people. I highly recommend them!

  David Warner Photography
8 months ago
Went there for the first time yesterday. They had to fix a problem that I received from another place. Great communication and service and an overall pleasant experience. They have a new customer!!

  Ray Lewis
7 years ago
I have now been to Milelli's on 3 separate occasions, and I can't say enough about the exceptional service I received each time. Here are a couple of quick anecdotes that shed some light on the kind of people they are:1. On one occasion, I couldn't get my car to start so I called Milelli's to come tow it. They could've just showed up and towed it without even seeing what was wrong with the car, as that would've made them more money. Instead, they successfully attempted to start my car and allowed me to avoid the towing charge. I can't imagine many businesses have that level of integrity.2. Another time, I brought my car in on Saturday towards closing time. If I didn't get it back that day it wouldn't be ready until Monday and I wouldn't have been able to get to work. Steve had no obligation to do so, but he stayed late that day to make sure I got my car back in time. Not only that, but he never tries to squeeze extra charges into my bills.In summary, I see a number of reviews describe Milelli's as "honest", "fast", and "reasonably priced", and I couldn't agree more. I'd highly recommend Milelli's to anyone who needs their car serviced in the Morristown area.

  Nadine Bibi
3 years ago
Called about a jump start as the place I usually go didn't have the ability to come to you.Steve was professional & friendly on the phone, and his son Nick came to the rescue soon after. He got the car running again, and was very pleasant & nice. No complaints!

  Dewain Crim Jr
4 years ago
I have been a customer here for over 15 years. Not once have I been disappointed. Not one time. Straightforward estimates, repair time estimates, and on the off chance your car will be taking longer, you will get a phone call well ahead so you can plan. If you do not need it fixed, Steve will tell you. No added on service that is not necessary, like the highway dealers. This business makes its money based on one principle: Do it right, the first time. You will be happy, you will tell your friends.

  Bill Muzika
6 years ago
My son had a flat tire on I- 287 and I called Milelli's shop to see if they could help. Tremendous response. They were quick and extremely helpful. I felt that my son and vehicle were in good hands from the first phone call. I highly recommend to anyone in that area. Steve, you should be proud of the business that you established!