Montclair MotorWerks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jean-Fran�ois Nahas
a week ago
I recently had a fantastic experience at Montclair MotorWerks. From motor oil and filter replacement to spark plugs replacement, they handled everything with precision and expertise. Their attention to detail, especially with services like cabin air filters and transmission fluid and filter replacement, was commendable. What truly sets them apart is their personable service and commitment to honest prices. I highly recommend Montclair MotorWerks.

  KARIM LANNAMAN
a week ago
One of the best mechanics in Essex County.Honest, correct diagnostics, fair pricing, and quick repairs with scheduling.Kenny is the man and knows all makes and models, foreign or domestic, it doesn't matter.

  Spence Gutkowski (Spence)
4 months ago
Montclair MotorWerks never fails to do a five-star job. Anytime you need anything done they are professional, helpful, and honest. Frankie and Ken are amazing. My girlfriend brough her car in for a nail in her tire. 15 minutes in and out. I've had my car serviced with them a few times and they always do a spectacular job. I've never met a mechanic that I have liked and trusted more than them.

  Brianna Wong
2 weeks ago
Went in for an unexpected issue with my car and everyone was so helpful. They took it in with no problem and were honest and fair with pricing. Would def go back for future car fixes!

  Nathan Ellingson
3 months ago
Super accommodating and transparent.We had an issue with our car that prevented us from driving it far and stumbling across MMW ended up being serendipitous.Mechanic was super transparent about what needed to be done and prompt at getting our car fixed when the parts arrived.Will definitely go back.

  Benswing Rich (EV Road Tripper)
4 months ago
UPDATE: Tire rotation was done quickly (within 2 hrs) and took up less of my day than other nearby service centers. Pleased with my experience here again.2021: They were responsible and installed the under body parts on my car quickly. Had a great experience here. Will come back when I need something.

  George Paolino
8 months ago
I Always bring my BMW and Infiniti to get maintenance and repairs performed , Ken is excellent and very reasonable. A+Services: Auto battery replacement, General repairs & maintenanceServices: Auto battery replacement, General repairs & maintenance

  Christopher Rodriguez
8 months ago
Kenny and Franky are very fair, responsive, honest, and do quality work. I ve trusted them with my cars (Porsche 911 and BMW 3-series) ever since I moved to Montclair. They are my go to mechanics, especially when it comes to European cars.

  Brian
a year ago
The best. I've been getting work done here for years and they've kept my older car running great. They've fixed issues for me caused by both regular wear and tear and from damage caused by a pothole. The most straightforward and trustworthy mechanics I've ever met. I wouldn't want to take my vehicle anywhere else.

  Angela Summers
a year ago
Excellent service and repair.I had my Q7 and my husband's 6 series serviced.They're the best with customer service, worked efficiently and communication was great. Up front about pricing and timeline.Highly recommend.Service: General repairs & maintenanceService: General repairs & maintenance

  Kasey Kaisershot
a year ago
I ve gone to Montclair MotorWerks twice now for minor issues: once for a tire patch and once for a burnt out turn signal bulb. Both times I received quick service that was very reasonably priced. Everyone I encountered was kind and friendly. I certainly felt taken care of, rather than taken advantage of.

  L S
6 months ago
Great work, always with honest and fair prices. Good people. Been coming here for years and will continue to do so.

  Paul Ossou
2 years ago
I came in a few weeks ago on a Saturday with an emergency, needing some body work after a piece of the under carriage was damaged. This was after my own dealer wouldn't take me despite all the service I normally had done there. The folks here agreed to help me out despite being busy and quickly made the car safe to drive so I didn't miss going anywhere I had to be that weekend. They were fantastic and kind and were very reasonable with the charge for the service. It was a top notch experience and I'd be happy to bring my car there for future jobs as well.Service: Body & Trim

  Amanda R
a year ago
I would give 5/5 for customer service to the woman by the counter . I called two weeks ago and was told to take my car this morning . Waited approximately two hours to be told I need to leave my car overnight or make an appointment for next Friday . My concern in, why was I told this approximately two hours after waiting?Refuse to return!Update- Received a voicemail from the shop expressing that they did look at the car. Sure they did, and no doubt the guy who looked at it was courteous which is why I updated to 4 stars . I would have no complaints if someone had told me within the hour my car needed to stay there or I need to schedule for all day service .I m not sure why you would say my car wasn t there for more than an hour . I walked to The Corner cafe, dined in, walked to CVS, walked around all the aisles, returned back to the shop. I got to your shop since 8:40am.My review is not to discourage anyone . There were many satisfied customers while I was there. This is just my experience and could be a rare one .

  Derek Chan
a year ago
I live down the road from this shop so I already knew it existed. A few years ago my father bought a new car and handed down his BMW X3 to me.Went to the dealership (the one next town over) for a simple oil change. Within an hour I get text with a video from the dealership recommending $7000 worth of work.I of course declined and told them to just finish the oil change but when I picked up the car, you bet I drove straight to Montclair Motorwerks from there.Ken and his team took a look at the vehicle and while some of the repairs recommended by the dealership were legitimate, others weren't really needed. The honesty was refreshing. Turned out the vehicle did need some extensive work (thanks Dad).The car was ready within a few days and the price (which was still in the four figures to reflect the scope of the work done) was a fraction of what the dealership would have charged.Additionally I was very careless in leaving something extremely valuable in the vehicle. One of the technicians found it and turned it over to Frankie for safe keeping. Anybody with questionable morals could have taken it and I wouldn't have known. When I picked up the car, it was there for me and while I was of course embarrassed, I was grateful.I'm under no impression that BMWs are cheap vehicles to own and maintain. They aren't. But the high degree of trust I gained from my first encounter with Ken, Frankie an their team made Montclair Motorwerks my go-to since then.

  Mta tarik
10 months ago
It's actually hertz car rental place. Best in nj, great customer service lady behind the counter is very helpful and polite. She will explain everything upfront and make sure you are happy. Cars are not new but ok

  dave maruya magno
a year ago
Been taking my cars for engine problems & diagnostics here for years. Very knowledgeable, reliable and honest mechanics, reasonable price too. Only downside, it's a very busy shop & impossible for walk in car check up. Always call for an appointment.

  Rocco Cifelli
2 months ago
Good rates n service. , dependable vehicle

  Paul Iskyan
a year ago
As a Business we have used Montclair Motor works for years. We have found them to be honest, efficient and they do great work. Highly recommend them - they are busy at times - but that's because they are great.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Jon Rose
5 months ago
Professional team, fair rates. I send my vehicle whenever I need something because I trust them.

  Kendra Haley
8 years ago
The service was prompt and accurate. I brought my older Infiniti here and loved the service. Within an hour of dropping my car off, I received a call from Ken with a diagnoses and repair cost which I thought were fair. Lived the experience here and would definitely recommend here.

  Kiara Sarner
2 years ago
Updating as I used them again about 10 months later- Everyone here is friendly, kind, accommodating, honest and helpful. Always reconfirm they were the right choice every time I go!Always super lovely to work with. Kenny especially-was honest and down to earth and that's how you get repeat business and recommendations! :)

  Tammera Oplinger
5 years ago
Wonderful service!! Took my BMW here and not only were they very knowledgeable, nice and friendly, they diagnosed and fixed my original mechanics mistake in two seconds (something that has been extremely frustrating for a few months). I also had an issue with my hard top which turned out to be my mistake. They could have easily bullshited me with extras. Very honest, upfront, efficient and great prices. Thank you!!

  Dan Torres
2 years ago
Hello, for clarification, I did not give a higher rating to Montclair MotorWerks because my experience was very limited (renting a truck for a day). The woman who attended me was very knowledgeable about the process, respectful, and professional. So if I base the rating on my experience in renting a truck then this place would've gotten a 5 star. BUT, I have not experienced the other services that they have to offer so I rated the place as "normal" versus "meets or exceeds expectations". I hope that this review helps others to be open to doing business with Montclair MotorWerks.

  Grace
2 years ago
They were ready with a new fuel pump in <20 hours of my drop off time.MotorWerks undercuts the dealership by 30-50% AND their turn around time is amazing. They must work some very long hours.I agree with the review above, if six stars were an option, they would have it.

  ExcuseMe IsThisEarth
4 years ago
Fantastic service. I took my sons car in while he was home from college. Needed quite a bit of work. They went through everything that needed to be done and more importantly what didnt (in spite of what a dealer had told us) even went around with new tires for as good a deal and selection as you would get at any tire chain. Highly recommend this shop.

  Briteja Williams
4 months ago
They always take great care of me here!

  Eric Delmar
5 years ago
Came in on Saturday afternoon, minutes before closing for Labor Day weekend. My tire wasn't holding air. They stayed past closing time to fix my tire, popping the tire off the rim, remounting with sealant, even spraying soapy water all over the pressurized tire to confirm I'd be ok for my trip. Got a very fair price, and I happily tipped the service guy for his thoughtful attention. I'll be back whenever I'm in need.

  John K.
3 years ago
I've been going to Montclair Motorwerks for the past 6+ years and I won't take my cars anywhere else. Ken is honest, professional, super-friendly, and importantly, willing to take the time to explain what the issues are & what my options are. Our large family has a few cars, from a vintage BMW M-Roadster to a run of the mill Volvo V50 wagon...even a diesel. Ken & his team service them all, saving me thousands of dollars over the years. If I want a particular tire or part, Ken will get it for me (or recommend a better/cheaper alternative). I know he's got my back & what more do you want from a mechanic?

  Luke Baker
2 years ago
Kenny at Montclair MotorWerks is an �bermensch!I was considering a used Volkswagen offered by a local dealer and brought it in for him do a pre-purchase inspection. Right away, I knew I was in good hands because Kenny is so professional, knowledgable, and honest.He gave me a thoughtful and straightforward assessment of the car, pointing out numerous issues the dealer would never have disclosed, but also left room for me to make my own decision about the sale. We didn't end up doing a mechanical inspection or putting it on the lift (it was a no-go due to poorly repaired accident damage), and he almost didn't let me pay him for his time and advice.Though I live 2 hrs away in upstate NY, I would definitely make the drive down to have Kenny take care of my next German car.