Shore Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carla De Morla
4 days ago
Great Customer Service! Quick process and friendly environment! My first experience was smooth and easy, especially Ken Martin who gave us a great solution for my auto plans. Good Toyota Goals!

  Dave Holak
a month ago
I ve been a customer of Shore Toyota since 2010, Jimmy, Manny, the entire team are amazing. They always go the extra mile and then some to understand my needs. I ve bought or leased somewhere in the neighborhood of 8 cars from them over the years and it's always been a genuinely enjoyable process. It s really nice to have a team of people I can talk to, discuss my options and needs and get a professional honest perspective. We ve had a number of times where I thought I had the best scenario figured out and they ve come up with an option that blew me away. Truly a great and personal car buying/leasing experience.

  alak mehta
5 days ago
5 stars! We had a fantastic experience with Jimmy, our salesperson. He guided us through the entire process, addressing all our questions and concerns. Although there were some issues along the way, Jimmy went above and beyond to resolve them. His dedication and professionalism ensured we drove away happy in our new car. Thanks, Jimmy, for an exceptional car-buying

  Sue Murphy
3 weeks ago
If you need a new car, go see Jim and Manny at Shore Toyota, they are both awesome, made the purchase so easy! They knew my budget and made it work!!! Love my new car

  Raquel Coastal Fit Supply
a week ago
Our experience at Shore Toyota was absolutely outstanding, all thanks to Jimmy Larcombe, our salesman. From the moment we pulled in, Jimmy greeted us warmly and made us feel at ease. We initially came in just to "look around," but Jimmy's exceptional service and expertise convinced us otherwise.Jimmy was not only honest and upfront but also incredibly informative. He patiently answered all our questions and addressed any concerns we had about purchasing a new car. Despite not having considered Toyota before, Jimmy's knowledge and sincerity won us over.To our surprise, we ended up driving home in a brand new Highlander, a decision we hadn't anticipated making for another few months. Jimmy went above and beyond to make us a deal that was simply too good to refuse.We cannot commend Jimmy enough for his professionalism, integrity, and dedication to ensuring our satisfaction. If you're in the market for a new car and want a stress-free and enjoyable buying experience, look no further than Jimmy Larcombe at Shore Toyota. I'm sending over my sister and daughter next! Highly recommended!

  Emily Vincent
a month ago
I went to Shore Toyota on 2/13/24 and was happy to see Loretta A. there. She always ensures that my car is well taken care of! She is very patient in answering all my questions and concerns. I have received excellent service on my car at Shore Toyota thus far! Its a long drive for me, but I have peace of mind knowing that the car will be well serviced!

  Vanessa Mathieu
a month ago
Rylan is great and have great hospitality. Shore Toyota should be honored to have him as an employee. He explains everything thoroughly and was patient with me as well. He was very informative. As a female it s hard bringing your car in and you don t know much about cars. If you need service make sure you go to him. He will make it a nice easy process.

  Segun Olukayode
3 months ago
We were just there making enquiries and the friendly approach and hospitality of Rey swept off our feet and we ended buying our vehicle with flexible terms. Thanks to Rey who explained every details professionally.Thumbs up for all the staff too

  Joey Falco
2 weeks ago
Came here to look at 4runners a while back, was not taken seriously by the sales team at all ( probably because I'm young) Needless to say, I bought my 4runner elsewhere. Now for the service dept... They call me 20 times a day when I'm due for an oil change, but when I actually need to speak with the service team, it takes 2 whole business days of endless ringing before someone picks up the phone. Then they want upwards of $700 for new car keys. I had a private locksmith do it for $200.Also, after my first oil change I was quoted for $2500 worth of recommended services.., I got everything on that list done at Ocean heights Auto for $400In the last 12 months, I've saved $10,000 just by avoiding this place. ( 8k on my car, and thousands in unnecessary/overpriced services)

  Kelly Basdekis
3 weeks ago
Toyota service is fantastic. I missed my appointment due to a family emergency. I got a text to reschedule and had a new appointment in no time. My car was finished in less than the hour and a half estimated wait time. Roger always gives top notch customer service and takes great care of me when I am there.

  Alexander Primo
8 months ago
I went in last weekend knowing what vehicle I wanted and salesman Jim Griffin was very quick and precise in getting me that exact vehicle.When I arrived, Jim had multiple Tacomas in different colors and all different trim for me to check out and test drive. He was very patient and answered every question I had and was very helpful with showing me all the features.We were quickly able to get approved and kept in my price range with a very fair interest rate.When it comes time to get a new vehicle again down the line I will be returning to Jim at Shore Toyota.

  GERARDO MATUTE
3 weeks ago
Amazing. I am very satisfied with the attention and speed with which we closed the deal, good APR% and above all the attention that the sales agent gave me Jimmy Larcombe

  Jane Tarewicz
a month ago
I recently purchased a new Camry at your dealership. Jimmy Larcombe was my salesperson. Being a woman, I dread the process of buying a new car. He never spoke down to me or assumed that I wasn t knowledgeable. He was so thorough when showing me various cars. He showed me EVERYTHING about each car that I showed interest in. He was patient and respectful. I was so happy that Ron was able to meet my number for the purchase because I really wanted Jimmy to get credit for the sale. He is certainly an asset to your company. You should fill your dealership with people with his attributes. He was a pleasure to deal with. I will absolutely recommend him to family and friends.

  Elizabeth McCarthy
2 weeks ago
Olti has helped us with 3 trucks now. He is a hard-working, honest salesman. We drove from Monmouth county to go to Shore Toyota because we trust him and it paid off!! We love our new Tundra! Thank you so much Olti!

  Hayward Smith
2 months ago
We had a great experience start to finish with our trade in and purchase of a new vehicle. While we came to the lot to view a used car we saw online, the size was not right for our needs. Jimmy helped us explore larger options and took care of the trade-in evaluation while we were out on a test drive. The financial team was extremely helpful getting together what we needed and we returned the next day to pick up our new car without any hiccups. Overall we were very satisfied with our experience and would return for a future car purchase again with Shore Toyota.

  Laurel Guerrasio
3 months ago
Rey was an excellent salesperson to work with. He listened carefully to our needs and wants and found a great match for us. Rey was diligent in following up with us from our online request for information which helped the process to go more quickly. And he s just a genuinely nice person and was very transparent and honest with us throughout the sale.We are thrilled with our new RAV4 lease and the deal we received.

  Barbara Keister
a month ago
As a novice when it comes to cars Jim Griffin walked me through the many features my new car has. His patience and knowledge was outstanding. There is no doubt I would recommend him very highly to anyone. Look at

  Marlaina Burg
7 months ago
Even though buying a car can be stressful, Edwin made the process so enjoyable. He was super straight forward, honest, and transparent during the entire process, not to mention kind, funny, and genuinely amazing all around. Not only did I buy a car, but I really feel like I made a friend for life who truly has my best interests at heart. I can t recommend Edwin and Shore Toyota enough !!

  Martha E. Anderson
6 months ago
I've worked here for 22 years, very good company. Toyota is a great, long lasting vehicle and a great investment. October is tire sale month.

  Mike mccabe
3 months ago
Shore toyota has been excellent! From my initial sales visit with Tyler, to Roger the service manager and Ryan the master mechanic who recently serviced my truck. Everyone has been very friendly and helpful. I love the new video feature they have, being able to have the service tech send a video while he had the truck lifted and discussing what was done was very informative

  Sherry Yahn
a week ago
Olti Celepija is my Shore Toyota Sales Consultant and he was nothing short of wonderful. I have been dealing with him for years and he has made my experience with Shore Toyota pleasant and satisfying.

  peter mazari
2 months ago
Sales staff not knowledgable of the product they re selling. Sold me a car and told be it had specific features (remote start) not only did it not have the feature but it wasn t even compatible to have it installed after market. Their remedy was a measly $90 discount on a 65K car.Service is a joke. There are mix-ups and mistakes every time. Was given diagnostic info on the wrong vehicle. Authorized an expensive repair and then was given the keys to the wrong vehicle. Meanwhile no one could even tell me whether the correct service was ever done to my vehicle. Love Toyota but Frustrated that shore is the only option nearby. They are a total joke. Hard to tell if they are sleazy or just totally incompetent. Either way I ll be traveling elsewhere next time.

  Joe Sernicola
2 months ago
This review is for service to my 4 Runner.$650 to fix a brake light.They also gave a $550 estimate to replace an antenna that snapped off which I declined. A local mechanic replaced it yesterday for $160.When I questioned the estimates, the rep said his technicians make $175 an hour.IMO, if they re making that much, they should be able to determine the root cause and make the fix faster than they did.Also, after they rotated the tires, the low pressure light wouldn t go off. When I asked if they checked the pressure the rep said of course. It s a bad sensor in one of the wheels . The light went off after I put air in the tires.Maybe this was a one off but this is just my experience.

  J.A.G.
11 months ago
Pricey service compared to a local garage. I use them for basic inspection and oil changes because they do a really good job of that and it doesn't break the bank. Free wifi and coffee inside while you wait

  Kathleen Haines
5 months ago
This service visit was totally unexpected. I just bought my Toyota Corolla (2800 miles)and the check engine and service malfunction lights came on. I was approximately 90 miles from home, so to be safe I had it towed to the closest dealer. Roger could see that I was upset with the situation, not only that a brand new car needs to be towed but I had a very important appointment that afternoon that I did not want to and shouldn't miss. He assured me that I would not have to cancel my appointment. He explained that it looked like something with the sensors and they would make sure everything was good to go and they would have me home in time for the appointment. That is exactly what happened. They checked the car out thoroughly, and had me on my way home in 2 hours. I was home in time for appointment with time to spare. Roger could not have been more helpful and kind. More people in the world of service should be like him. Having to have your brand new car towed, and being away from home is not a pleasant experience but Roger made it so much better. Thank you for all your help.

  Ross Conover
9 months ago
Disrespectful and low quality service. My partner and I love Toyotas and were excited about making a connection with shore Toyota. She bought a new rav 4 and turns out they have rear bumpers that hang down and are easily torn out. Should have been an easy warranty coverage, but she was too nice and accepted their demands of payment (she never argued anyone) despite it being a Toyota flaw on a car only weeks old. An even bigger problem is they didn't fix it, but just pushed it back in then took her money on which she entrusted the work was done. Unacceptable Toyota, please restore our trust.

  Briana Teifer
2 months ago
My husband and I were looking for a car and we were deciding between the Honda crv and Toyota rav4. We ultimately ended up going with the Honda but we had a great experience here with Eddie. He was very patient and kind. He wasn t trying to pull any salesman tactics which I really appreciated. Buying a car is never an easy experience so I appreciated having someone that didn t just care about making a sale. I recommend Shore Toyota if you are in the market for a new car!

  Colleen Manera
a month ago
Had a great experience buying a new car from Ed Nunez at Shore Toyota. He was able to get the car I wanted quickly with no drama and has followed up several times. I definitely recommend Ed and Shore Toyota!!

  Dawn Guth
9 months ago
Jim Griffin was awesome. I honestly can tell you that in all my years? He made buying my sons Toyota a pleasant experience. No bait and switch. Only honesty, professional and courtesy. Thank you Jim

  Cathy Baron
9 months ago
This is the 2nd Tacoma I have gotten from Shore Toyota. Olti is the best salesman ever. He gives 100% of all his knowledge to helping you achieve the dream of a new Vehicle. Won't buy at any other dealership. Highly recommend you go here.