Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Es j k
a month ago
Old cars driven by drivers who can t drive safely. What a horrific experience for anyone who is waiting to get somewhere safely and on time.The dispatcher doesn t send out the drivers to the airport until you ve notified them you have landed not taking into consideration about weather conditions or potential traffic delays to airport.Last time I waited 45 minutes for the driver and busted up car to finally show up.Sure they are cheap but they frequently don t know where they are going and GPS is an unknown factor in their journey.This review is not based on 1 trip but several over the past 6 weeks.Worst experience ever and I would highly suggest anyone who needs reliable transportation to avoid this business.
Natajsha Gonzalez
4 weeks ago
The dispatcher was very rude to me. I won't be using this service again. Drivers are pleasant. I always tip well, but the dispatcher has a "oh well" attitude.
Joseph McBride
2 months ago
Been using their services for a month and a half while I travel 2-3 days a week to physical therapy. They have been reliable, timely and reasonably priced. Definitely recommend.
Eileen Pizzi
6 months ago
We used Patsy's to travel to and from Newark airport. We had the same driver Angela both times. She was very courteous, friendly, and helpful in putting our suitcases into the trunk. She arrived a little early when picking us up to go to the airport. And she arrived at the time she said she would when picking us up from the airport. We have been using Patsy's for this purpose over the past 10 years and never had an issue. We make sure to arrange the rides a few days early.
Ciro Ascione
a month ago
Polite drivers you got to give them credit for dealing with the public all day !!!, MAKE SURE YOU TIP THEM !!!
Kingwhiteboy
2 months ago
Honestly would ve rated it 5 stars but the person who answers the phone has been very rude on multiple occasions
Rrmadame
9 months ago
Great was there for my son on time at the train station. Would have been5 star if they had not charged a few dollars more than what I was quoted. Because the driver did not put in the correct address. There are many near by same address as ours charged my son $3 more than quoted. Being young he did not question paid and tipped appropriately.
Leonardo Casiero
a year ago
Unlike Uber or Lyft, I scheduled a ride to the airport worry free and the driver was on time, no cancellations or finding your driver with no time to spare. I will be using this reliable service in the future. Very nice and clean van as well.
Christian Lam
2 years ago
Convenient, courteous service. Good drivers who know the local area. Frequently use them to go to EWR airport. Knocking off a star because their vans need some updating and an in-vehicle credit card machine. You need to call the office when you arrive at the destination and verbally give them your credit card info. Painless, but would be nice if it was modernized. Would use them again regardless.
Eve Holthausen
a year ago
Used Patty's taxi 2x this summer...both times right on time at 5.15am to take me to Newark airport! Polite courteous drivers, too. Highly recommend.
M W
6 months ago
On time, but really not super friendly.....either way. In past was hard get them to show up....this time was easy.Would use again, if needed.
Jennifer Buryk
7 months ago
I always use Patsy's car service. They are reliable and reasonably priced. Thanks Patsy's. 5 stars from me.
Patty R
6 months ago
Fast pick up & knowledge & friendly driver got me to my destination quickly
Paul B
2 years ago
Very reliable arrangement and early morning pickup going to Newark Airport. Difficult weather issues didn't disturb a smooth ride. Thanks!
Annie Adams
10 months ago
Ride to airport. Angela was terrific. Great driver and very helpful. I would ask for her again!
Kara Bou
6 years ago
We scheduled our car a day in advance, and our driver picked us up promptly at the requested time, transporting us from Matawan to the Newark Airport. Our driver was courteous and helpful; we will definitely use this service again. Thanks so much for the great experience!
William Nash
a year ago
They were there right awave to pick up the cars were clean the driver was nice the prices were fair Would definitely call them again
Joseph Bagwell
a year ago
Such a pleasure speaking with dispatch and ether drivers. They are so friendly and their fares are reasonable . Always ..thank you Patsy's
Scarlet
2 years ago
I have been using them for over 10 years and I will continue to take them anywhere I have to go. I can't say enough good things about them. They have always been great to me and always there when I needed them.
Dawn Abbey
2 years ago
Steven called day before to confirm pick up. Was 10 minutes early. He was very friendly and was a quick and efficient trip. Would recommend.
Samantha Lutz
2 years ago
They didn t give me the opportunity to even give them any stars because they never have any cars! Every time I call there s no cars or the wait is ridiculous. It s extremely unprofessional. If you re gonna be literally a taxi service, you need to have cars!
Patricia Allen
3 years ago
Would definitely use them again. They were on time. Person that answered the phone very helpful explained things with Newark Airport. Drivers pleasant.
lee Summer
5 years ago
So they arrived on time and got me to the airport on time even though the car they sent was a total wreak. They charged me $65 to go from Cliffwood to airport. Total ripoff. I could take Uber black for 65 to airport. Never again.
Steve
3 years ago
They show up when promised unless delayed beyond their control.What more could you ask for.Cars are clean, driver are pleasant.
Noha Yao
5 years ago
One of my worst memories about living in matawan. I didn t have a car in the beginning and used their service to go to work multiple times. They used to make me pay the full ride fee but take multiple customers (sometimes out of the way). It was as if I am riding a very expensive bus. When I complained about it , their response was rude and along the lines of: if you don t like it don t use our service.
Orry Ostermann
2 years ago
Living in an apartment Matawan means not every uber or Lyft can actually find your place. Patsy s car service knows Matawan. For a 6AM airport trip they took some of the stress out of flying by being on time and finding the right place with ease.
Christian Pfaff
a year ago
Old school cab service. Way more reliable than ride apps for the area.
Teresa Carlucci
4 years ago
Best taxi service in this area. Drivers are all very nice and personable. Very rarely a long wait. The only taxi I use.
Clarissa Bonavito
6 years ago
Nearly ran me off the rode multiple times. Almost hit my car today. No courtesy and always rushing. Find drivers who know how to drive.
patrick amato
4 years ago
Access is always on time and the drivers are so polite and understanding to where you're going and make sure you get there safely good drive is to