Action Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shania Tetteh
a month ago
Poor customer service. The owner is rude. They value their personal time above all else. They will close sharply at 6/7pm and be rude if you show up anywhere close to those times. I brought my car to drop it off overnight at 6:30 and the owner snapped at me for dropping it off so late as if I was expecting an answer right then and there. I was not. I went back to go pick up my car, again at 6:30 pm. The locks are broken and I did not inform them, so I was locked out of my car. I told them this and because of his urgency close up shop at 7pm sharp, he refused to help me unlock my car. 30 minutes before closing. He told me to come back the next day. It takes maybe 10 minutes max to get into a locked vehicle. 30 minutes after I get home I get a call from him telling me that he s unlocked my car. I will not be returning to this place in the future.***The owner s reply below my review in no way changes my opinion about the poor customer service I received. Note how they made zero effort to ask me to potentially wait until closing, which would have been a reasonable request. Instead they just dismissed me to come back another day, only to unlock my vehicle soon after I had already left.***If you do not care about customer service and the quality of face to face interactions with the businesses you patronize, then this auto center will probably work for you.

  Gnaolia Walker
4 months ago
Have been taking my car here for years even though I live in NYC. They usually get my car done the same day and their pricing can't be beat. Would highly recommend!!!

  Paige K
a month ago
Very disappointed.. I don t understand why he would replace one hose and ignore the other one that was clearly damaged It s like he purposely ignored it so I had to come back and pay $500 to replace a $30 hose

  Melissa Powell
a year ago
I am impressed with the quality of work. I have had nothing but a good experience every time I have my vehicle serviced. Prices are reasonable, service is quick and hours are accommodating. I believe they have the best interest of the customer in mind, which is a rare quality. I truly hope their integrity continues.

  Anthony
3 months ago
Been going here for years. Pete is great. Easy going and fair. They do great work.

  Ken Williams
6 months ago
Action Auto is a great auto repair shop. The owner/operator is trustworthy and reliable. I trust Action for all my auto repair needs. Parking is difficult but you will appreciate the service!

  jermaine jumpp
8 months ago
I was referred to Action Auto by a former co-worker over 10 years ago after having a bad experience with a horrible mechanic shop. I've been a customer at Action Auto ever since, great reliable, and honest. I've referred family and friends and they've never complained.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil change

  Sahil K
a year ago
Don't expect any fancy pants treatment like the big dealerships and the like. But never judge a book by its cover because it seems like they run an honest shop and provide fair pricing, unlike dealerships. If you know what needs to be done, let them know and they'll do it without adding a bunch of other items for markup. And turnaround times aren't bad either.There are very few of these places left in the world.

  Marcus White
a year ago
HONEST, RELIABLE, FAIR, VERY KNOWLEDGE MECHANIC! Action Auto is the #1 place I take my car, my mom's car, my aunt's car, and even our church van! Any auto concerns I ever have I call Pete and he says when is best to bring the vehicle in to check out. he let's me know what is the diagnosis same day and gives the time frame 4o complete the work at A REASONABLE price! From brakes, to air conditioning, to transmission, to engine work...whatever the vehicle needs Pete will let you know. If he is unable to do the work, he will recommended someone who he knows will not rip you off! I appreciate this business!Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Auto glass repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Shreyas D Gupta
a year ago
They looked at my car cause I thought there was a transmission leak found nothing wrong after putting up on the rack and did full check up and didn t charge me anything! So helpful and nice!

  Mihir Patel
8 months ago
These guys are great man! Figured out my problem when no one else could! If you're having car issues definitely have these guys take a look at!

  Charles Norman
3 weeks ago
Quick and very reasonable priced

  ruth kraus
3 years ago
Our car was overheating an hour away from home with our 7 month old baby in the car and we don t know much about cars- temperature gauge was as high as it goes. We were tired and stressed out. We pulled into an AutoZone to see if they could help us figure out the problem. They said they couldn t pinpoint the issue but that there was an auto place around the corner that would be closing in 15 minutes but they said that as our best shot to see if the man would check out our car and if he couldn t help us, at least maybe we could leave it there and get a hotel for the weekend. This was 6:45 on a Friday night. Not only did the man (Peter) kindly check out the problem (he found the issue right away- the fan was broken that cools the radiator), he said he wanted to help us but didn t know if they had the part in stock. A few minutes later he returned with news that they didn t have the part, but that he was sending someone to go buy the part from somewhere else so he could install it for us. THIS IS NOW AFTER CLOSING ON HIS FRIDAY NIGHT. He said it would take a couple hours so we waited and he was finished in an hour and 15 minutes. Seriously an incredibly considerate, kind, caring person. It meant so much to us. I m not telling you to go bother him after hours, but we were blown away that he would not only help us but also go buy the part from somewhere else, install it, and he didn t overcharge at all. An honest mechanic which is hard to find! It made an otherwise hard and stressful situation for us turn into us feeling so grateful and have some belief in the kindness of humanity. Thank you.

  Fernando Martinez
2 years ago
Good guy here, they put breaks on my car super fast and had me on my way. Thanks guys... Nando

  Captain Banana
4 years ago
The place isn't pretty. The waiting room is not luxurious. The work is good quality and the prices low. If you want a fancy waiting room with flat panel TV, this is not the place. Of course, you won't get high quality and low prices if the waiting room is fancy. They pay attention to their work, not what the place looks like. I came in and got my exhaust pipe welded back together really cheap. The work that was performed was top notch.

  cassandra grossmann
11 months ago
I always have a great experience going to Action Auto Center. The employees are friendly, helpful, and speedy with their service. I would recommend this shop to everyone.Service: TiresService: Tires

  Tom Z
a year ago
My Passat had an ignition problem and Pete fixed it very quickly and for a reasonable price. Highly recommends

  Jaye
7 years ago
I've taken my BMW and Honda to this place. Even though i had to drive an hour of my way it was well worth it. I saved a ton of money vs dealer pricing and the work was on point. I didn't haven't had to go back after any repairs have been made. I had to write something this time because everything the dealer told me was wrong with my BMW was fixed and the car feels great.

  Cindy Mikuta
2 years ago
Do not use this service station/ repair shop! I was a woman in need of 3 min of help and willing to pay. The owner was rude and was coldly dismissive. Why would you give money to a business that doesnt care about people and are so rude! Each of you have a mother. How would you like it if your mother was in need and was ignored. Go someplace else!

  yash kothari
2 years ago
Best service center.Paresh (owner) is very humble and accommodating of any repair without prior appointment.I had ordered H7 led bulbs for my car and wanted to swap out with H7 halogens that were out.Every other car automotive center declined to swap it out, but Action Auto swapped it out in 30 mins.Absolutely, got a customer for life.

  harry patel
4 years ago
This automotive center is the best. Owner is very courteous, honest and humble. They replaced my Brocken windshield a year ago, I had a small concern year later and these guy told me Sir, just bring it back, we will take care of it . Truly an awesome gesture.

  Vikram Patel
4 years ago
My car had a light that kept coming on the dashboard. I took the car there and they suggested to buy a part and that should fix it. I paid for the part and labor and a day later the light came back on. I take the car back and I was told that this was not their problem and would not fix the issue. I had to argue to get this taken care of, but after a big argument with the owner. I will never recommend this place to anyone I know.

  Dario Rio Hall
a year ago
I went there in need of an alternator, and they were jammed packed with cars, but they diagnosed my problem and fixed it under an hour! AND their prices cheaper! I would highly recommend them

  Lucero Novoa
2 years ago
I like this mechanic center because Pete is a trustworthy person. He explain the problem and let you decide without pressure. No extra charge or surprises. I came back and I will come back so I recommend this place

  F. Hiller
9 years ago
Took my truck in for a turn signal module replacement. They were much cheaper compared to taking it to the dealership....but I got what I paid for. First, the center cap of my steering wheel was not replaced correctly. It didn't even need to be taken out in the first place. The owner denied it was removed and said it was like that. When putting my steering column back together they couldn't get it back together properly, so they super glued it. They did not tell me they did this, I found it this way. The owner said some times things don't go back together.He offered to buy new parts to replace it, but said it would take a few months. It's been over 6 months and he has not contacted me.

  Azeem Ahmad
5 years ago
Qouted $300 to replace air shocks with springs just labor, even i have my own parts.$300 for a 30 mins job.What a ripoff. Dishonest. Rude.Normally i go to my mechanic in Philadelphia they would charge $50 for it.thought i should give them a try since they are around the corner where i live.Never go to them if you dont wanna get ripped off.

  Riva Nisha
2 years ago
I had a last minute stop by due to a flat tire on my way to work. They took care of me immediately, very nice and professional people. Thanks to the quick respond i was able to make it to work!

  Vikram Singh
2 years ago
Awesome and fast service! 10/10. Had to get a new front bumper. Owner is a Great guy very knowledgeable. 100% recommended!

  Dan Schwartz
4 years ago
After another mechanic completely botched a brake job on my 2004 CTS (3.6L/5L40) on 3 of the 4 wheels by not noticing the calipers were hanging, wrecking the disc pads in 20 miles, I was going to do the repairs myself; but it's too cold & rainy, it's too much of a PITA with a floor jack (plus I don't have a lift); and I'm too old, so I farmed it out.Originally, it looked like only one caliper was bad; but after bleeding the system they discovered two more were bad (most likely corrosion caused from two Chicago winters), so they got two more; and all is well.Needless to say, as you look at my other Yelp ratings, most of them are either Very Good, or Very Bad. My 5-Star rating of Action Auto is well-deserved; and I'm recommending them to my friends!

  Kristin Digiovani
2 years ago
I am excited to use this website. I'm hoping that I can get a decent car cheap. I just wish I knew how to find the reserve price for a vehicle!! Any help would be great!