Mahwah Honda Parts Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  G Reasen
2 years ago
Got my CRV serviced here. The staff was very professional from start to finish. Honored 2 coupons that a friend gave me, even though the coupon didn't match my VIN. Advisor also kept me in the loop about my vehicle. Service was done efficiently & w/o any issues. Thought I was going to need a new weatherstripping @ the bottom of the windshield, after tech & advisor both looked at it, I was told it's in good condition, no need to replace it. They could have easily told me to replace it to make some more money off of me, but didn't.

  Joshua Gross
2 years ago
I would give a zero star if I could. This dealership really is absolutely awful!!!! Someone by the name of Mark Blazeiewicz was my service advisor, he was very rude, and short with me! Horrible customer service. I could tell that he was just trying to make up things, that were wrong with my car, I not knowing better agreed to have my breacks done. I was also informed that, I needed 3 new tiers, and the one with a hole could not be fixed. After this I called my macanic, who told me not to do the work there, and bring the car to him. When I got here they told me my tiers were fine and we're able to fix the tier with a whole. The macanic then proceed to tell me that, resurfacing the rotors which they had told me I had to do turns out his going to warp the rotors and cost me a lot more money in the near future. I am now out a couple of hundreds of dollars and we'll need to know replace the rotors in the near future never go to this dealership ever!!!!!!!!!!!!

 
2 years ago
Dont go to this dealer shop. Worst ever. First when I called, they will hook you with price but when you are there, price goes up, spending 2 3 hrs there for nothing and will tell you I am sorry. I think Honda HQ needs to take out them if thinking about brand. Dont go.

  Nicole Schilare
5 years ago
Great service! Everything was handled and ready and set to go for when I arrived for my purchase of a beautiful vehicle

  Michael Flusk
5 years ago
They always do a great job. Paul took great care of me and my Truck

  David DeSimone
3 years ago
Always friendly and accurate service. This place is immaculate.

  Yitta Chayala Lipschitz
a year ago
Awful service!!! Do NOT come here.

  Andre Floyd
3 years ago
Fine. Had to wait for someone to appear at the desk.

  M. Schlesinger
4 months ago
STAY AWAY!

  John Vervoort
5 years ago
Had what I needed to fix it