Madison Auto Body Shop
4.7 (46)
14 Kings Rd m, Madison, NJ 07940
(973) 377-6746
madisonautobodynj.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Madison Auto Body Shop is a family-owned and operated auto body shop located in Madison, NJ. They offer a range of services including painting, body & trim repairs, and more. With a focus on customer satisfaction and quality work, Madison Auto Body Shop has built a strong reputation in the community over the years.
Services offered: Auto body shop, Auto glass shop.
Madison Auto Body Shop Reviews Summary
Pros
- Excellent customer service and communication, keeping customers updated on the repair progress.
- Skilled technicians who deliver high-quality work on repairs and maintenance.
- Quick turnaround time on repairs, with the ability to order parts efficiently.
- Family-owned business with a long history in the community, providing a personal touch to the services.
Cons
- Occasional delays in completing repairs, especially when unexpected issues arise.
- Some customers have experienced issues with payment methods and additional fees.
- Communication lapses regarding delays or changes in the repair timeline.
Suggestion
Improving communication with customers regarding any delays or changes in the repair process can enhance overall customer satisfaction.
Positive Words
professional, courteous, great work, highly recommend, excellent service, trustworthy, competitive pricing, thorough
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mai-Ning Thayer
a month ago
Have used MAB in the past with no issues. Was recently hit while parked so had to get my Subaru back bumper & tail light replaced. State Farm had MAB on their list of approved repair shops (thank goodness). JP & everyone else on the team were very courteous & easy to work with & they were able to order the parts fairly quickly (a week) and then turn around the repair work within 2 days. They even buffed out other minor scratches. I was also pleasantly surprised to see that they also vacuumed out the inside driver & passenger sides so it was nice & clean when I picked my car up. They kept me updated on the status of my repairs via text & email. They also do offer short distance rides which I appreciated but didn't need. I highly recommend them. MAB is a family owned & run company with a long history in Madison so I am happy to support them with my business.
B.J. Fesq
2 months ago
My insurance company (StateFarm) recommended Madison Auto Body to me as one of their in network repair shops. My son was home from college over the holidays and got into a fender bender in my car. MAB were fantastic to work with. They were incredibly accommodating, responsive and did a fine job. My car needed to have the hood and front bumper replaced. It was very easy to coordinate with the shop, get an estimate, and schedule the work. My car looks like brand new now. Once the work was done, I noticed that the windshield washer sprayers were not functioning. Further inspection showed that this was all part of the new hood that was installed. I contacted MAB and they said to just come by whenever was convenient. They needed to order a part to fully repair the sprayers but were able to make a temporary fix to get the driver side working, which was super helpful given that this all happened during snow season. MAB reached out when the final replacement part came in and once again I was able to just stop by anytime and wait for them to complete the install. JP & his team were very professional, friendly, transparent, timely and fair. The car is a high end luxery vehicle which is normally serviced only at the dealer. MAB was far more convenient and proved that they were up to the task!VERY satisfied with their work, customer service and professional ethic. HIGHLY recommend.
David Smith
4 months ago
Best tire shop around. They are so nice there and always take care of you. They also handle repairs and maintenance.
Todd McConnell
10 months ago
Had an accident that needed my door frame to be replaced. I know zero about cars and assumed the worst. Went to three highly reputable local places and Madison Auto came in at the best price. They did a fantastic job replacing my door and walked me through working with my insurance company. Owners are extremely friendly and helpful. If you are in the Harding / Madison / Chatham this is your spot for car repair .. don't look elsewhere. A+++Services: Painting, Body & Trim
Joey Zeltner
a year ago
Pros: beautiful work on a dent/scratch on my driver's side doorCons: 6 days to complete a job that was supposed to take 3 days (and I don't have a second car). Apparently an employee had a family emergency, but the delay was not communicated to me and I had to ask for updates when I didn't hear anything from themAlmost 4% processing fee on credit card payments meant I had to pay by checkMy key fob was returned to me covered in scratches and pit marks. Definitely not how I gave it to themUsed this body shop on advice from a family member who had a positive experience with them. Happy with the work but not sure I would come back.Services: Painting, Body & Trim
Suzanne Sandelovsky
2 months ago
Absolutely fabulous service!! Cannot recommend them enough and very competitive pricing.
Ahmed
7 months ago
Beat body shop in North Jersey, period! Very professional, courteous and live up to their reputation, I'd recommend them in heart beat, this is a very well managed and operated business by the owner, locally owned and managed, great work what not to love.
Stephen Lombardi
4 weeks ago
Always awesome. Honest helpful and good people
Leila Aqui
3 years ago
This shop did a great job in fixing the big dent and attaching the rubber guard on the left rear passenger door after I hit the steel/pipe bollards at a gasoline station. They also polished my car and the reams of the wheels. Excellent service! Jin remains professional the whole process. His empathy was really commendable with my situation. He took care of the dealings with the insurance after I reported the accident. Hassle and worry free. I highly recommend this place.Service: Body & Trim
K Saturnia
3 years ago
Such a nice team of people working there! Went there to have an insurance claim repair done and they were so great, I had them repair an unrelated issue as well. They did an excellent job both on fixing my car's front end after a fender bender AND did a beautiful job repairing and repainting my driver's side door. You would never know my son gouged it with his bike handle! LOL!Service: Painting
Sarah Jaken
a year ago
FANTASTIC body shop. The staff is SO nice, thorough, and communicative. They did great work, at a reasonable price, and dealt with my insurance. HIGHLY RECOMMEND!Service: Body & TrimService: Body & Trim
anne devlin
5 years ago
This place is awesome! I went there with a dent in my car. Instead of doing a $1000 repair, the owner worked out the dent without charging us. While we shouldn t expect him to work for free, his professionalism of seeing a simple problem and presenting a simple solution is generally unheard of with car repairs. I would go back again in a heartbeat.
Edward C
4 years ago
I was distraught when my brand new Civic got its rear caved in by an inattentive driver. Madison Auto Body took care of me, brought me to a rental place, and fixed my car up as good as new. When I picked it up it was detailed both inside and out and the staff were ready to answer any questions I had. My Progressive insurance agent said they were a pleasure to work with, and the repairs were handled without any issue.
Juanita Palmer
8 months ago
It's real nice, they do excellent work on your vehicles
Chrissy Dangler
2 years ago
JP and staff are wonderful. They take great care and pride in their work and it definitely shows. Completely trust them with anything. Thank you! Services: Painting, Electrical, Body & Trim, WeldingServices: Painting, Electrical, Body & Trim, Welding
Brian Mcmahon
5 years ago
This place is great. My challenger looked like it rolled off the assembly line. Smoother than a fresh jar of Skippy. JP Marie n the others are awesome. Thanks guys
Lydia Burg
6 years ago
Great service. Provided updates to me regularly for when my car would be ready and issues they encountered during the repair
Jason
7 years ago
Very professional and courteous. Even better, they did a great job on my car in a very reasonable time!
B.B.
4 years ago
EXCELLENT WORK, fast, detailed. I truly appreciated the carwash service. A+ A smooth transaction. Thank you so much.
Emmanuel Skountzos
9 months ago
Best auto body shop, hands down.Service: PaintingService: Painting
Traci Fischer
6 years ago
Great work. My car was completed exactly in time, and the staff was wonderful to work with.
Arsix Requena
6 years ago
Great, fast and friendly service. Its hard to find reliable / honest body shops. Look no further.
David Hersko
6 years ago
Top notch autobody. Fair pricing, honesty, and expertise. Above and beyond service, would give 6 stars if I could.
James Turner
6 years ago
Called to get a bumper painted the lady on the phone was rude and said they won't paint parts purchased elsewhere. Look elsewhere there are so many other bodyshops in the area.
Robert Frump
5 years ago
Straightforward, good work. Did what they said they would and got my SUV back in shape fast.
aint adro
7 years ago
They do great work. Honest, reliable family business.
Bob Roche
7 years ago
Unfortunately I've been there many times. They are a great family owned business.
N.P. Bhardwaj
3 years ago
Fair pricing. Excellent services
Rino Passione
9 years ago
Family owned.They do great work!
Vishan Vyas
2 years ago
Good work but long wait