NAPA Auto Parts - Ridgehurst Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carlo Ruiz
6 months ago
Great service friendly staff they're fast on their feet to help good people working I was in and out because of the great help

  Richard
11 months ago
The guy behind the counter was too busy gossiping with his friend to offer any type of help. Product selection was impressive for the size of the store. Prices reflected the percentage mark-up you would think there would be in a smaller store.

  Konstantinos Katehis
a year ago
One of the employees there was not only rude but very difficult to communicate with due to his arrogance. The employee did not want to listen to what I was saying and made his own assumptions. The other employee was very polite, nevertheless I wasted my time going there. I ended up purchasing my battery from AutoZone which was a few minutes drive from Napa Auto Parts.

  John Doe
a year ago
I remember working here when I was younger. I'll never forget the day. I took the wrong truck out for deliveries when i came back Bob in a nice calm voice said "walk to my office" when I walked back there he screamed at me "who the fxck told you to take that truck? Called me all types of names, I felt so low and helpless because deep down I know I didn't deserve it. I never went back because he gave me vibes that in his past life he was a slave owner. From that day moving forward I told myself, never trust a goofy man with glasses. Chuck was a fair dude but Bob is what you would called a bad person with a drip of klans man. Bob if you ever read this I would walk in there and slap you dead in the face but I think god gave you your punishment long long long time ago

  Joanne Loesner
5 years ago
Great customer service !!! Helped me choose and replace my key fob battery. A big deal for me since I had no idea how to do it. It was a $5 sale but I was still treated like a VIP with a large order.They have definitely gained a customer in me and I would highly recommend them to anyone. Very gracious service with a smile and helpful attitude.

  Adeel Delshad
2 years ago
Overall it is a nice store with majority of the parts and tools available. There are few things to keep in mind while shopping there. There is no returns on tool after they are purchased even if you didn t use them. Also, some parts come with core deposit, in which case you have to return the replaced part in order to get your deposit back. They want the old part in the same box In which you received/brought the new part or you won t get the deposit. I found this rule to be stupid and really a tool to rip of customers. I lost my core deposit.

  patrick cloonan
2 years ago
Napa is a good company quality parts ..but are independently owned ..this particular location has a manager.. Bob.. Or part owner. Or whatever his title is that is verbally abusive to staff in front of both customers and staff .and has had many people leave because of it. .no training to new staff. Has no business interacting with employees..Customers have commented on his behavior..Napa as a respectable company should look at this issue..But Chuck the main counterman keeps this place going .. how he survived all these years I don't know ....

  Jimmy Kehoe
10 months ago
Very helpful and polite they offer suggestions and advice. I will continue to visit this store for my vehicle needs.

  daniel martins
a year ago
They complain I returned a part that was not in need. Now they lost a client, I did spend lots of money this them. Not anymore. A $23 part over a client that spend thousands a year. Nice move NAPA Lyndhurst

  sean flusk
4 years ago
These guys are great! Very helpful, very friendly. I needed a specialty screw driver for 5 mins to chance a light bulb - they just lent it to me! Awesome neighborhood store.

  Timothy De Vita
2 years ago
I met Pat and he got me my cabin filter. Pat was friendly and he and I chatted a little bit about the automotive industry and a few nearby places. I told him that I'd probably go back there to shop for some tools soon, and I honestly will.

  david voza
5 years ago
Staff is extremely knowledgeable. They carry mostly any part you can think of, if not they can have it same day or next. Also they deliver and always keep their word

  ventura mendoza
5 years ago
My first time in the store and since I Just purchased a house in North Arlington I decided to check out the neighborhood. I was pleased with Tony and his customer service.

  Louis F. Vinci
2 years ago
Always Great service. Have been going here for 3 decades. Chuck knows his stuff and is very personable.

  Jorge Fernandez
2 years ago
They have a friendly staff and if they don't have what I need, they will get it for me. They also have a nice supply of hand tools and supplies as well with a parking lot.

  Yolo YT
3 months ago
Great customer service

  James Samela
5 years ago
We have been using Ridgehurst for years. The guys are always friendly and very helpful. Excellent customer service all around.

  Glenn Gargiulo (Good Guy Glenn)
6 years ago
These guys are great. Good prices. Friendly service. Love to shop here. Parking is awful.

  george rudawsky
5 years ago
Fast friendly service knowledgeable staff . great selection of auto parts come see them for all your auto parts needs George Rudawsky fraternal order of police .

  in2anthr
2 years ago
Great people. Fast service of online pickup order. Better prices to boot.

  Linda Lopez
2 years ago
Wasn t welcoming i felt like i was being hawked like if i came to steal and also i asked if they was hiring and got stared at like i had 5 heads is it because I m a female ? WILL NEVER SHOP OR RECOMMEND TO THIS SPECIFIC STORE

  Josh Silencio
4 years ago
Excellent customer service and decent prices make this a good place to buy parts to keep one's car perfect.

  Manny Bravo
6 years ago
Very knowledgeable staff. They pointed me in the right direction. I was in and out with no wasted time.

  �zg�r Bekta
a year ago
Worst place ever seen in whole USA. Never ever buy anything againa any napa

  Phil Picinich
6 years ago
Very very helpful, came out to the parking lot in the rain and change d my windshield wipers.

  Tim Moots
2 years ago
the best counter men around...if they can't find it you don't need it

  Mike Dang
3 years ago
Got most of the stuffs I needed for my truck. Awesome services...

  James V
6 years ago
I recomend using AutoZone...AutoZone honors its warranty for parts. NAPA does not, there fraudsters, swindlers, liars and dishonorable.AUTOZONE...

  Scott Petruzzielo
6 years ago
Great place to go for auto parts but if you want the right part when you go there see Chuck

  brickcity ro
6 years ago
Excellent customer service and Chuck is the man for all your questions on parts and service