Route 38 Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barbara Zigah
a year ago
I bought a car here when I first moved back to NJ about 6-7 years ago. The process was relatively painless and I was driving my new-to-me car within a day or so. A few days later I get a check engine light come on. I'm nearby so they suggest bringing it to the mechanic next door. It's a sensor, the mechanic tells me, and they replace it, free of charge. The light keeps coming back on, they keep "checking" it and resetting it. Few months pass, light still flashing, but it drives okay until it doesn't. I bring it to the local Nissan dealership. Turns out it's my catalytic converters AND my MCU. Cost me a fortune to fix. The best advice I can give, a lesson hard earned, is take it to a reputable mechanic before you sign any papers (not the mechanic next to them!). I feel like they saw me coming.

  TheAverageCasual
a year ago
Workers were polite and fast. Bought a car a while ago from here, asked if there were any issues I should know about, they pointed out 1. Apparently they get their cars checked by the mechanic next to them. Purchased the car, it ran good. But it leaks. First it was an axle boot, fixed that. Then the oil sensor. Fixed that. Then it was still leaking oil. I'm not saying they knew about it, they may have, but at the very least they don't care what condition the cars are that they put in their lot. Buyer bewareUpdate. The check engine light came on after a few weeks of buying the car. It's used I get it. But being a dealer and selling a junker is embarrassing.Update 2(2 weeks later). Had engine light fixed, it was a sensor. Guess what? Engine light came back on lol. This car has been a complete piece of trash. It's only saving grace is that it still drives, but who knows for how long. Yall should be ashamed for putting this up for sale.

  Mike Macrae
8 years ago
My son needed an inexpensive truck, but I wanted one that I could confirm was in good mechanical condition. They had no problem with me taking it to my mechanic to have it checked out. They were reasonable and fair to negotiate with (even though we paid more that we hoped). The sales process was fast and easy as well. I have no idea why it takes other dealers hours to write up an offer.

  Shelby Walker
6 months ago
Great management, didn t feel pressured to by a car immediately and ended up getting the one I loved

  Jay Stillman
5 years ago
I bought my son a used Tribute 2 years ago and it is running great. Craig made sure I put my son in a safe vehicle and that it was running well. He is upfront and honest. I would get another car from them if needed.

  Tiffany Torres
a year ago
Highly recommend buying a car here. Was easy and quick. Staff is wonderful and family oriented. Please visit them for a wonderful used car

  Karen Larose
4 years ago
paid cash for a car at the end of March from this place , two weeks later needed to put another $ 700 dollars in the car in order for the car to be drivable. I would not recommend them ..not honest at all. Its all about the money !

  Mike willey
4 years ago
Great place to buy a car or truck, Craig and the team at Route 38 Auto Center is the best to focus on your needs and help you fit budget for the best vehicle.

  Steven Long
3 years ago
The atendent was very helpful and knowledgeble about the cars on the lot while we were not able to make a deal I would recommend them :)

  Semraj Singh
4 years ago
Nice inventory with , good crew, did all the paper work with Motor Vehicle smooth transection, would recommend to my friends

  Diann Forquignon
5 years ago
Very nice place, fair pricing and good cars

  Michelangelo Ricci
5 years ago
Better than expected , Tonya did a great job on my automobile purchase.. thank you , Nico

  Frog
5 years ago
Good cars, fair honest courteous staff

  charles foster
4 years ago
Great place, and craig is a great guy to work with!

  ROTA NEWS
a year ago
quality and good price, recommend

  domingos junior lopes
a year ago
Good cars

  Michael Way
2 years ago
Your car will thank you

  Sonia sonia Genis genis
5 months ago
They are big liars, it's been more than three months now and they don't want to give me my van license plate. I called and they don't answer. Today they say I have to pay the license fee to give me the license plate. They are unfortunate responsible people because it's been so long and my van has stopped and I am a single motherSon unos grandes mentirosos ya m�s de tres meses y no me quieren dar mi placa de la van llamo y no contestan hoy dicen que tengo que pagar licenciado para que me den la placa son unos i responsables desgraciados porque ya tanto tiempo y mi van parada y soy una madre soltera