Lucas Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J S
3 months ago
Outstanding customer service and treating me like family keeps me coming back to Lucas Chevrolet! I've been 100% Satisfied every time!!! Thank you Ryan and Jim!!!

  Jon S
3 weeks ago
I came ready to buy a car, let s start with that. I was told that someone would be outside to speak with me as I walked around the lot. 30 min later, and no one showed up. I found a car I liked so I walked inside and not a single person approached me or spoke except for whom I believe was the receptionist. A few looked up from their phones and then went back to them, maybe it was a busy day. He tried to answer my questions but it was clear that he wasn t a salesman or perhaps not familiar with the inventory. I appreciate the effort but after practically being ignored I don t think I d give them my business.

  Rick Marino
a month ago
Brought my Colorado in for a transmission issue. I think the big part hear is that they listened to what I had to say about the problem. I am happy to say that the issue is resolved and the cost was minimal. Great job by the service advisor and the mechanic.

  Sandy Osiecki
a month ago
People are extremely helpful and nice! I have a brand new perspective on bringing my car to a dealership instead of going to a local mechanic, it's all Good! Still need to go back for more work, but, they work with you! Thumbs up

  Pamela Augustin
2 months ago
Steve in Service was very very compassionate and helpful. Pat, the technician, was very attentive and tried hard to confirm what I was experiencing. I feel more confident now after these gentlemen looked my truck over.

  C. Robinson
9 months ago
Went searching for a "new" used car. After a couple of dealerships, I stopped by Lucas Chevy with my list of demands; one being I will not be held hostage . Well Paul S. showed me an SUV in the budget with lots of perks & great auto check report . Not more than 2-1/2 hours total over 2 days (Sat/Mon) I drove off in my "new" vehicle with a much lower interest rate, Thanks to Ryan. Everyone was there to make my experience as stress free as possible. I appreciate them being mindful of my time and budget. Been telling everyone I talk to about this dealership, AWESOME!!

  Rodney Haines
a week ago
Unfortunately unhappy that the 2021 Silverado that I purchased in 2021 was a sub-par vehicle that required major engine work and a new transmission at 3 years and under 100k miles. Guess extended warranties are a must because vehicles do not last

  Joe Romano
3 months ago
The team at Lucas was great just disappointed that the issue with my vehicle is not covered, resolved or fixed. Apparently an exhaust leak on a 2 year old vehicle is not a issue that is covered and I have to spend over 3k too even see if the issue is with the catalytic converter before anything will even be considered for a repair or replacement. Just a joke. It s Chevy s issue not Lucas

  Marilyn
5 months ago
Very pleased with the courtesy and the timeliness of the representative. Very nice atmosphere. 4 star only because I have to wait for part needed to fix my car, so no work was done. It was ordered and I will be returning as soon as it comes in.LOVE THOSE PRETZELSThis was a previous visit, have since returned for oil change plus. Very pleased with all aspects of this dealership.

  King Mason
4 months ago
I was looking to purchase a Z06 Corvette as me and my wife have been saving for some years now. I had a 764 credit score and told them I'd finance through my own bank which is navy federal. Told me they would only run it 2 or 3 times. They ran my credit 5 times dropping my score 11 points. Now I'm at a 753 because of these lying imbeciles. I ended up purchasing the car off of Facebook marketplace for a great price. Don't do business with these clowns. Smile in your face and stab you in the back. Honesty takes you a long way.

  Edward Grzeszczak
4 months ago
CEL was on with truck in derate mode. Dealer got me in without an appointment. They replaced a faulty fuel injector, performed several updates and serviced it for me. I got it back within a few days. It's been over a week now and the truck is running good.

  Albert Waite
a month ago
Jim L. was professional and no nonsense when selling. When the Colorado finally arrived, he quickly handled the process that allowed me to pick up the truck and drive it off the lot.

  Scott Chilton
4 years ago
Just got my 2019 Blazer here. Everyone was Very helpful. My salesman John Endress was the man! I HIGHLY recommend him. Also Mike got my payments WAY lower then I thought I was going to pay. I had a GREAT experience.

  John Deangelis
3 years ago
I searched for a reasonably priced Colorado for over 2 years. I ve been to many other Chevy dealers and felt insulted with the offers. I found this truck through the Chevy website and it was over 90 minutes from my home. I asked the best they could do over the phone and I would only come if I liked the offer. I liked the offer but hoped for better once we got there and it was even better than we discussed. They all made the process so easy and enjoyable, even staying over an hour after they closed! I would definitely recommend Lucas Chevrolet to anyone.

  Dominique Wise
4 months ago
I walked in without an appointment for a oil change and I received great customer service. They took my vehicle in for service and it was done within a good amount of time. Thank you guys

  Rick
2 months ago
The service department was real quick and efficient. The coffee was hot in the waiting room and I appreciated the updates as my vehicle was receiving services. Top Notch.

  Mae Ward
4 months ago
Won't be returning, the man who checked me in was not happy because I accidentally scheduled at dodge instead of chevy, but said he could still take me... i explained I was in no rush take there time. After my car was ready they did not explain or tell me about the issues they found on my car but typed them up and at check up the lady tossed my card on the counter.... just was not a pleasant experience... one star for taking me even though I scheduled at the wrong location

  G Roswell
3 months ago
I ve been dealing with Lucas Chevrolet for YEARS. Now they ve started charging $169 diagnostic fee for work diagnosed even though I am having the work done there. I will from now on go to a mechanic other than a dealer. I won t pay for something I intent to have them fix

  preston mcgiboney
a month ago
very high estimate but relied on expertise and training. additional repairs were added. at checkout of 3500 I was told credit card would add 3 % to bill.

  Nicole Grenz
6 months ago
I had an amazing experience at Lucas Chevy. Choosing a vehicle isn t always easy, but with the help of Pat G, he surpassed my expectations! I was given a super thorough consult regarding which car would be a perfect fit for myself involving my budget and most importantly safety. I received exceptional customer service throughout the process. Summer & Pat were fast and efficient with getting me in my new car, which we all know is usually the goal when walking into a dealership. I couldn t be happier and I definitely recommend utilizing what Lucas Chevy has to offer!If you re looking to purchase a vehicle, Pat Grepo is your guy!

  Brett Schweers
3 months ago
Excellent dealer service very upfront about all aspects of buying the truck. Patrick was very helpful getting everything taken care. Super excited with the Silverado

  Meghan Marquis
a year ago
I had a great experience with this dealership. I would consider using it again and I say that about NO dealerships. I didn t feel pressured into any vehicle and they were very accommodating As I needed a vehicle pretty quickly. I had searched for a vehicle for 4 weeks.

  Brittany Mushinski
3 months ago
Pat in sales was excellent to work with, he was knowledgeable and made sure we felt good about everything no pressure! 10/10 would recommend!

  John Vig
4 months ago
Another great service experience at Lucas Chevy. Service writers got me in same day without an appointment. They truly care about their customers!

  Michelle Rette
6 months ago
We worked with Jim Lynch and he was GREAT. He knew it would take time to get the truck I wanted and kept us updated the whole time. Jim got us in and out with no hassle. And thank you for not being a dealership to charge over sticker, I could have bought this truck sooner at other dealerships who wanted over sticker, and then would call to say they would remove the added price and I still waited for you guys! Great experience and very trustworthy.

  Mariah Calderon
5 months ago
Pat and Ryan over at Lucas Chevy took really good care of me. They both previously helped my parents purchase their new car and the fact they also helped me was perfect.

  George Swain
4 months ago
Randell handled all my service request. Keep me updated when completed had vehicle cleaned and returned on time.Great service

  SHANA BLAKENEY
a year ago
I went for what I liked and it was the 2020 blazer RS it rides so smooth they worked with me Thank you Paul for your help I love it and it looks good in my yard

  Maryann Anderson
3 months ago
I would not take my Colorado any other place, I trust Lucas Chevrolet to service everything that needs to be serviced and when they do I know my Colorado is safe and in good running condition. Thank you Lucas Chevrolet Mount Holly, NJ

  rick sassaman
3 weeks ago
Joel was very helpful with us finding the right vehicle and explaining everything about our new trax